Standard Chartered

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Standard Chartered PLC is a British multinational banking and financial services company headquartered in London, England. It operates a network of more than 1,200 branches and outlets (including subsidiaries, associates and joint ventures) across more than 70 countries and employs around 87,000 people. It is a universal bank with operations in consumer, corporate and institutional banking, and treasury services. Despite its UK base, it does not conduct retail banking in the UK, and around 90% of its profits come from Asia, Africa and the Middle East.

An unsatisfied customer in India had this to say, "I have called the [Standard Chartered] customer care services more than 100 times again and again asking same question not help to solve the issue. Mostly Arrogant and non professional staff I have ever experienced in my life, had my salary account with them for past 5 years gonna soon change that. Disgusting and worse services please never ever go for this bank."


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Tom Southern says

"Very disappointing experience. They kept me waiting for 2 weeks and didn't release our fund. I have been calling them more than 10 times a day for two weeks and everytime they told me it will be resolved in an hours and they will call us back. They never called me back. Also, if you think they are going to reply to your emails, good luck with that one."

Former Employee - Client Service Associate says

"They would squeeze all your efforts and energy out and lie to you."

Senior Associate (Former Employee) says

"the experience was not so good, long working hours, pressure, they used to ask us to come to work on weekends as well. No work-life balance. I would not suggest anyone working there."

ying liang says

"bad experience with Standard Chartered Hong Kong Bank. We had an international wire from customer as usual, and this bank neither credit to our account nor return to customer, and no message from this bank to both ends, the money just like disappeared from this earth. After customer's bank's request, this HK bank replied they held this money for some reason, it was eight days passed! Then we made wire amendment, now it was five days more, we are still waiting. I wish this Hong Kong bank could have basic human sense, its for our staff work pay and daily operating, in urgently need and you Standard Chartered HK bank will not act like cold blood animal!"

Former Employee - Executive Assistant says

"The technology is the worst I've ever seen. Doing simple tasks like expense reports can be extremely time consuming simply due to the technology being so poor. Anything relating to admins is poorly funded and not well thought out. There is absolutely no training or proper onboarding for new hires. Completely ridiculous for a company of this size who uses a bunch of dumpsterfire programs that no other company uses. There is a very blatant "figure it out yourself" attitude. Admins here support WAY too many people. Could be 15, could be 20, could be more. The bank wastes tons of money on certain things but again, when it comes to admins, there is no consideration or investment. You're expected to essentially be on 24/7 call which is ridiculous for someone on the admin level. The approval process for everything (for example: travel) is extremely convoluted. It seems that very few decisions (large or small) are made stateside- everything goes through Singapore or London which is a huge pain due to the time differences. Even band 3 employees in NY have absolutely no influence. Bullying is a real problem and completely tolerated. No matter how many mandatory meetings this bank has about harassment and bullying, nothing will ever change because the most toxic people are promoted and never disciplined. Some of these managers and directors gossip more than what you would expect in a hair salon. HR is completely ineffective and lazy, the payroll department is equally incompetent. It seems like things may be better based on the reviews in some of the other SCB offices but the NYC office is a cesspool of incompetence. This is not a place that attracts the best and brightest. A lot of people seem stuck here because they wouldn't get anywhere at any other bank. The whole diversity thing is a farce. If you're not white, south asian or east asian good luck getting promoted. And speaking of promotion, when interviewing they tell you there are a lot of growth opportunities within the bank but generally this doesn't apply to most admins."

Operations Manager (Former Employee) says

"Partial management approach, Ineffective performance appraisal system, under paid, no work life balance, unskilled work force, nil customer orientation,"

Takk Fakk says

"I had bad experience with them , they don't listen and make decision on its own"

Current Employee - Credit Analyst says

"Need 400 pages for it. Quality of people is sub par. Bank is staffed with rejects from JPM, Citi, etc. People are simply incompetent from unknown, lousy schools. If you want to numb yourself out please join otherwise stay as far away as possible. Forget to mention that the pay is really bad. and finally culture is similar to Stalinist Soviet Russia where everybody drop a dime on you and report to HR."

Management Assistant (Former Employee) says

"My work and that of over 270 others was terminated abruptly and our positions given to Indian workers in India under the guise of redundancy. The bank does not care about its workers and sees them as expendables. No thought is put into workers welfare afyer work. Its use and dump. The bank is not above doing illegal acts when it wants its way. Sadly, we learnt from experience. seeLow interest loans.Be ready to be laid off at any time. Not for your mistakes, but as per the likes and whims, of management. Indians have taken over the bank. They are consolidating all the jobs in India."

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