SharePoint Sucks Customer Reviews and Feedback
SharePoint is a web-based collaborative platform that integrates with Microsoft Office. Launched in 2001, SharePoint is primarily sold as a document management and storage system, but the product is highly configurable and usage varies substantially among organizations. Microsoft states that SharePoint has 190 million users across 200,000 customer organizations.
Siv Rauv, wrote a blog named "Is SharePoint Right For You? Pros, Cons and An Alternative" in October 2018 for ELCOM:
"It is widely reported that SharePoint is known to be hard to update and maintain for non-technical users. The AIIM report, for example, goes on to explain that two-thirds of organizations with SharePoint blame the low adoption rates on inadequate user training and the difficulty in using the platform.
SharePoint wasn’t built to be used straight out-of-the-box, but to be customized. This means that it requires advanced technical skills to develop and manage, so you must have either your own SharePoint developer(s) and/or IT team or an IT consultant or external agency on hand to assist with maintaining your solution. This can lead to a drain on resources, taking up valuable time from your internal team who could otherwise focus on more high-value work."