Roquette Sucks Customer Reviews and Feedback

From Everything.Sucks

Revision as of 23:34, 11 September 2020 by JGA (talk | contribs)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)

Roquette is a French-based family owned company which produces more than 650 by-products from the starch extracted from corn, wheat, potatoes and peas. Founded and headquartered in Lestrem, France in 1933 by the brothers Dominique and Germain Roquette, Roquette has grown to become the leader in starch production in Europe and the number four ranked producer of starch worldwide.

An employee shares his thoughts on indeed.com, "Many good and intelligent people in both Roquette US and France that work hard and with passion. Opinions from France are held in higher regard than those in the US, which is a problem when the US opinion is correct. Speed of communication can be glacial, if at all, which is also a problem. Most resources are focused on pea program and pharma. Other parts of the business are not given the attention that is critical for success, which comes at a cost. No autonomy. Silos are impenetrable."

Reviews

Tell the world why Roquette sucks!
CLICK TO RATE

I certify that this review is based on my own experiece and is my opinion of this person or business. I have not been offered any incentive or payment to write this review.

Refresh

Enter Code

Current Employee - Anonymous Employee says

"Everything else. The French run the show and they don’t understand they’re not a big player in the U.S. They think they can force the American market to bend to their will because they’re Roquette and their big in Europe but they don’t have that kind of clout in the states. They don’t understand the market they’re playing in and don’t seem to care to learn it. They talk a good game about fixing the problems at the plant, but that’s all it is. Talk with no follow through. They pour money into ridiculous global initiatives and pretty new building designs that actually sacrifice functionality, productivity, and efficiency. The Keokuk plant is so old and run down it’s not reliable for production of good product and should just be shut down entirely. Also, there’s a considerable amount of big fish in a little pond syndrome at play. Many local, “high level” managers have an inflated view of their own and and their teams abilities and worth measured against other, larger companies in the same industries. Elsewhere, with their talents, skills, and expertise, they’d be mere cogs in the machine and more appropriately so."

Current Employee - Anonymous Employee says

"It is a wonderful place if you like managers who talk out both sides of their mouth, lie and spin their stories to benefit themselves because they think they are messiahs all the while acting like czars. They do not care about the company or their employees as they are simply looking to knock their belt at the expense of the company and employees. Current managers work to push out dedicated employees so they can bring in their friends as either contractors or employees. Their czar like tendencies push employees to work 60 plus hours while the manager looks to simply put in their 4 day work week and split."

Former Employee - Anonymous Employee says

"This is a company that knowingly and willfully dumped toxic waste into the Mississippi River from 2000 until they finally got reprimanded in 2012. Not only were they warned on multiple occasions, they chose to ignore and continue to knowingly pollute for the sake of profit and greed. The Keokuk facility violated its NPDEA permit 1,174 times, and on at least 30 occasions illegally dumped in both the Mississippi River and Soap Creek. So, when they write "Committing to the Environment" in their company reports. It is a lie. I had trouble working for a corporation like this. They don't advertise their dirty little truths, and try to cover all with the corporate buzz words and environment show they present, but the truth is far different. The full report is available on the EPA website. On a side note, their customer service is the worst in the industry."

Former Employee - Network Technician says

"I worked here in the IT department for 2 years and we went through 3 managers! I think that says what's going on here. Not to mention 2 people from the Indian team quit in the last 3 weeks. Worst management I ever worked for! Management wants to micromanage everything now. The moral here is so low that people in France on in the IT team are looking for new jobs, I worked on a lot of networks over the years and this one is the biggest mess I ever had the displeasure of working on. They had to bring in a contractor to fix a 3-4 month issue with OSPF issue because none of the admins had the skill to fix it. Being a French company based in Lestrem there literally is NO path for career growth! Some of the tickets come in French? Big lauguage and cultural difference. Do yourself a favor and avoid this company at all cost! it's just a waste of time! The moral is so low now that no one gives a crap and that it NOT a healthy environment!"

Former Employee - Anonymous Employee says

"What has Roquette in bad shape these days is a direct result of foolishly locking out its' hourly workforce for ten months in late 2010 and most of 2011. They have never recovered from that, but weren't in real good shape to begin with. A labor dispute was the last thing they needed. They have lost many good people and get enough local bad press as well as word of mouth criticism to the point they have difficulty hiring."

Current Employee - Anonymous Employee says

"French 'management' has run RAI into the ground. Unrealistic targets are set without any plan on how to reach them. The plant hasn't been maintained so production suffers. Logistics is a sorry joke. Arrogance and information hoarding is rewarded. Backstabbing is rampant."

says

"Used to be a great place to work. Recent layoffs, management sucks, decisions are made by long time employees without business knowledge solely based on feelings. No loyalty, a lot of back stabbing for personal gain, no real team commitment, the employees try to gain recognition with upper management and will stab you in the back in the blink of an eye. No leadership, systems are ancient, management have DO NOT people skills it just really suck."

Manager-Energy Production Group says

"Very small market share with limited specialties. Not stable"

Current Employee - Anonymous Employee says

"French company operating in America that doesn't know what it's doing. No leadership or strategy. Opportunities for advancement are none. Family company culture is way behind it. Too small too be as slow as they are. Outdated technologies. Cost cutting its way to failure. Major riffs between locations. People strongly believe knowledge is power and thus won't share. Lots of manipulation and talking behind backs. So much red tape nothing gets done. 90% of the work is done by 10% and the real problem is the 90% don't realize they are doing nothing."

Former Employee - OCC IT Technician says

"Shuffled a bad manager from BSA to OCC. The manager ran out all good and long time workers from Team Leaders, Senior Technicians, to Technicians that has been with company for over ten years. By the time the company realized the severity of the situation, it was too late; all the experience and good workers had already left."

Anonymous (Former Employee) says

"Beware of this company. The management are two faced and treat their employees very badly and make accusations to their character. They have opened a temporary office in Winnipeg and supposedly are planning to open a manufacturing plant in Portage La Prairie. They are going to give all the good paying jobs to people from France and the lower end jobs will be hired locally.Nothing that I can think ofPoor management, poor treatment of staff"

Intern (Former Employee) says

"Not military friendly stay far away! Will find a way to fire you if you are in the reserves and have to leave for a few months a year to service your country."

Monitoring Technician (Former Employee) says

"Politically designed. Favoritism at much more than a level of considering professional. Very unorganized company to work for. No sense of professionalism."

Quality Control Senior Technician (Current Employee) says

"Terrible management. No room for advancement or promotion. Poor pay. Terrible work/life balance. Swing shift is terrible. Lack of clear communication. The left hand doesn't know what the right hand is doing.Near homeEverything else."

Laboratory Senior Technician (Former Employee) says

"Poor management, salary, no room for career growth or promotion. Too many people in management roles. Not a safe working environment. In general people are not happy to work there."

Pipe Designer (Former Employee) says

"signed a six-month contract to do engineering work within their facility. I explained to roquet that I was going through a divorce and I would need days off for court appearances this was understood prior to hiring. 6 weeks into the job I was injured in an accident outside of the workplace. I was told not to come back and that I was fired for poor attendance even though the days missed were for court appearances. I missed 4 total days for court appearances. I relocated to Keokuk Iowa for this job and now I have to get out of my lease on my apartment, move back to Chicago and find another job. Do not trust anything they say. It is also a very unsafe place to work. Contractors beware. When I asked about an SO2 monitor for parts of the plant I was told to see if I can borrow one, and when asked about a harness for climbing and high rigging I was told that it would not be needed. I have over 20 years field experience, I think I know when and where I need it. There is a reason that they can't find any engineers in their area.MoneyUnsafe work environment, micromanaged, unknowledgeable department heads."

Administrativo y operario con 37% de minusvalía (Former Employee) says

"Te tratan como animales por lo demás es como otra empresaSueldoMucho trabajo"

Sales (Current Employee) says

"Many good and intelligent people in both the US and France that work hard and with passion. Opinions from France are held in higher regard than those in the US, which is a problem when the US opinion is correct. Speed of communication can be glacial, if at all, which is also a problem. Most resources are focused on pea program and pharma. Other parts of the business are not given the attention that is critical for success, which comes at a cost. No autonomy. Silos are impenetrable."

Area Demand Planner, Americas (Former Employee) says

"I was a demand planner at Roquette for 9 months, I would say tread lightly and document everything even to the extent of recording one on one performance meetings with your boss, make sure you notify them if you do this, and walk out if they don't allow it because he shouldn't be saying anything he doesn't want to be recorded. I was terminated due to what they said was poor job performance, and they provided me with a list of 17 grievances against me to make it look like they had substantiating documentation against me but I don't know how this is the case and here's why. During the termination process, they gave me a short time to read the letter. Upon the initial scan, I could already tell that in order to justify my termination, my boss referenced conversations we had and took them wildly out of context. Which is the first reason I say document EVERYTHING! When I got home, I looked at the document again and found that some of the dates my boss had listed in the documentation corresponded to a time when he was vacationing with his son in Europe. This is important because during that time I had little to no correspondence with him until he got back into the US. I can prove with phone records and text messages. Also, there was a blatant claim that he had to discuss a process with me to tell me how it works even though we discussed it several times. While it was true we discussed it several times, it was in the context of the betterment of the demand planning group to improve forecast accuracy. Besides that, the date he claimed this conversation happened was"

SAFETY, HEALTH & ENVIRONMENTAL GROUP MANAGER (Current Employee) says

"Excellent, highly skilled workforce, but poorly managed and struggling to survive. Current culture is focused exclusively on cost cutting. The company is currently laying off a substantial proportion of its workforce and the focus is entirely short-term. A tremendous amount of responsibility is placed on each individual, fostering a steep learning curve, however, each employee is challenged to learn many disciplines and we all emerge stronger as a result. There are many opportunities to lead projects, and grow as individuals, as well integrate into various strategic teams. This leads to building strong relationships among coworkers and invaluable friendships often develop. The corn syrup market is weak and Roquette is struggling to market new, specialty products. The lack of a competitive advantage in the sweeteners market is placing the company at a distinct disadvantage. I have many friends who remain at the company and I certainly hope that the company can survive, and ultimately grow. There are some amazing people at this organization......hopefully they can weather the storm.......Competitive compensation / benefitsMassive layoffs and history of labor disputes, cost cutting culture"

Operator's assistant/Packer (Former Employee) says

"You'll end up feeling like you live there. You become their puppet having to abide by tons of rules & regulations. And as soon as you get familiar with one thing, they'll end up changing it on you.Good pay & benefits.Rotating shifts & you are micro managed."

Supply Scheduler (Former Employee) says

"horrible management and work life balance. Small town means most employees live and breathe work Office life is very quiet for the most part and being a small group can be hard to get to know coworkersdiscount lunches/good salaryeverything else"

operations (Current Employee) says

"It is a wonderful place if you like managers who talk out both sides of their mouth, lie and spin their stories to benefit themselves because they think they are messiahs all the while acting like czars. They do not care about the company or their employees as they are simply looking to knock their belt at the expense of the company and employees. Current managers work to push out dedicated employees so they can bring in their friends as either contractors or employees. Their czar like tendencies push employees to work 60 plus hours while the manager looks to simply put in their 4 day work week and split.paymanagers who lie, poor work life balance, no leaders only those looking out for themselves"

Area 2 Operator (Current Employee) says

"Horrible management, ran poorly. Neglect failed equipment. Benefits are extremely expensive per week. Very high stressful work environment. very dirtypayworkplace, Schedule, price of benefits"

Loader Operator (Former Employee) says

"Ppor place to work, bugs everywhere and the management at this place sucks also. The pay is good though so that would be something to consider amongst yourself which one is more important"

Opérateur de production (Former Employee) says

"Après deux ans non stop d intérime chez roquette on vous limoge pour reprendre un nouveau !!! Aucune chance d avoir un CDI Sauf si on n est pistonnné"

IT Systems Specialist (Current Employee) says

"Roquette has very bad communication issues from the top down and they do nothing to fix it. Its also a company that only cares about its bottom line, not its employees. As of Aug 2017, the companies CEO boasted about Roquette being debt free and on track to meet the year end goal, yet several employees were forced to take reductions in pay and work less than 40hr weeks. They claim this to have been the result of an FSLA audit, but with acquisitions and new plant builds taking place, its obvious they need our money to finance thier agenda...Good people to work along sideConstant changes that benefit the company and hurt the employee."

Mechanic/Pipefitter (Former Employee) says

"It was not in my career field and was not given an opportunity to get into my field. The rules changes by management frequently to see fit singling out individuals for job opportunitiesClose to homePoor working conditions"

Marketing Assistant(Temp) says

"My typical day was filled with sitting at a desk and looking through competitors' products to see if we could become partners. I rarely saw or spoke with the management, which was good for the freedom, but difficult in times of struggle with an assignment.Hours/Co-WorkersManagement"

Purchasing Assistant / Buyer (Current Employee) says

"No real advancement opportunities and not much work available. Lots of sitting with nothing to do. Negative management experience. No real supervision of employees."

Social Media

In The News