Health Sucks Customer Reviews and Feedback
Health is a state of physical, mental and social well-being in which disease and infirmity are absent.
Former Employee - Chp says"I worked at Cityblock Health full-time for more than a year Cons: Politics - go along to get along environment Not an anti racist organization!!!!!! Terrible management- upper management is racist"
Former Employee - Outreach Specialist says"I worked at Cityblock Health full-time for more than a year Cons: We sometimes see the CEO. He's a horrible leader, dishonest and disrespects everyone except a select few Dead-end - no advancement"
Former Employee - Administrative Assistant says"I worked at Cityblock Health full-time for less than a year Cons: Just about everything else you think of"
Current Employee - Registered Nurse says"I have been working at Cityblock Health full-time for more than a year Cons: No lunches or perks for CHPs or clinical staff. Very limited PTO for a startup company. Many leaders are unqualified and have no experience in Healthcare or their designated fields. Unnecessary meetings. If you like being micromanaged then this is the place for you. A lot of us are unhappy."
Former Employee - Software Engineer says"I worked at Cityblock Health full-time for more than a year Cons: The leadership of the engineering team lacks vision. They say they are committed to diversity but that doesn’t reflect in the way they treat their employees. My managers made me feel belittled and small and did not foster technical or intellectual growth."
Former Employee - Former Employee says"I worked at Cityblock Health full-time for less than a year Cons: misleading and deceiving onboarding process, zero ethics, no professional responsibility or accountability, exploits the community it purports to serve by advertising promises they cannot keep, reinforces social and class divides through the corporate/clinic system, management is inexperienced and aloof, the list goes on."
Former Employee - Community Health Partner says"I worked at Cityblock Health full-time for more than 8 years Cons: High surveillance, metrics tracking and micromanagement, excessive meetings, no 401K match, lack of leadership experience and alignment, random and unnecessary metrics that change on a daily basis, leadership reneges on benefits offered during hiring process, only 5 sick days a year and no work from home policy, lack of supervisor support, lack of compliance and safety regulations, leadership has venture capitalist mentally over actual patient care."
Former Employee - Anonymous Employee says"I worked at Cityblock Health full-time for more than a year Cons: - Toxic culture, most people are overworked, undervalued, and unhappy - "be all in" is one of the company values, and it speaks volumes. - Cityblock struggles to retain great people, many folks on the team didn't even make it to their year mark. - Leadership cannot commit to projects or initiatives, constant instability, and uncertainty. Pivoting and doing too much, without doing anything well - Growing quickly, but hiring without intentionality or support. Laying off and firing employees without notice, which makes for a very anxious environment with a lot of turnover. - With that, no transparency and terrible support from HR. Discouraged from asking questions or speaking truthfully. Feedback doesn't cause change. - Leadership claims to be building an anti-racist organization, but still maintains the same paradigm of corporate (predominantly white, male leadership) employees determining the future of community-based care teams (POC, black employees) with large pay disparities and low mobility. The hypocrisy of this is a huge elephant in the room. It was a relief to leave."
Former Employee - Business says"I worked at Cityblock Health full-time Cons: Very high turnover. Many folks in leadership are not honest. Not well managed. Wish someone had warned me."
Former Employee - Operations says"I worked at Cityblock Health full-time Cons: Cityblock has the potential to be an incredible organization. With that being said there are some obviously apparent cultural changes that need to take place. Cityblock calls itself an anti-racist organization, but routinely takes place in discriminatory and biased behavior that they turn a blind eye to. They not seem to acknowledge POCs struggles within the company. Take a look at who ends up on the leadership team and board vs. who ends up in the admin, associate & field roles. Many POC have left the company this past year. Nothing has been done to address or acknowledge this, even though the leadership team was asked directly. If you come from the right background, you have free rein to jump from team to team and are afforded many opportunities, but if you don't come from the background - opportunities are stifled. I really hope Cityblock can address these concerns, and become the anti-racist organization they claim to be."
Data Research Associate (Current Employee) says"This is by far the worst place Ive ever worked at. The work load is never ending and you're constantly being reminded that your study is failing. No one praises you for the hard work you put in just constant complaining. Receiving work calls on days off. Being expected to stay past 5pm if not being considered as "not a team player." Many false promises about raises/promotions, better office spaces, and reimbursement for things that never happen. No senior staff member ever says hello nor smiles or even acknowledge your presence if you're an entry level position. There is no morale here at all. Everyone is stone cold and expects the same from others. Toxic environment to say the least. Cons: everything else"
Medical Assistant (Former Employee) says"NYU is the worst company I’ve ever worked for. First of all, management is incredibly unprofessional. They do not care about your well-being, they do not care if you are being treated unfairly, they do not care as long as they still get a paycheck— YOU do not matter. NYU plays favorites. If you don’t kiss their butt then you will be treated terribly. This place is catty. This place is a joke. And not just one particular office, NYU as a whole is like this. The HR specialists that set up hiring are unprofessional. I don’t know how they have jobs. The office I worked at did not follow health protocols. It was a very dangerous place to work, especially during Covid. They had employees taking other employee’s shields because they were to lazy to grab their own. Management wouldn’t allow employees to answer the phone, because talking to a patient on the phone would waste our whole day when we had other things to do. Then patients would be upset they don’t get their refills on time or questions answered because NYU doesn’t CARE about their patients. If they don’t care about employees, why would they care about patients? So gross. I will NEVER apply to another location again. The whole company is terrible. Yeah.. the pay is great! But the mental anguish and BS you go through is NOT worth it. I rather work retail than work at this joke. Cons: Management, work environment, HR representatives, catty employees, employees that don’t do anything and make one person do it all, overworked, understaffed, under appreciated, disgusting practices, dangerous environment"
FGP Secretary I / Scheduler (Former Employee) says"I worked at trinity a little over a year and this place felt like high school to me favoritism all in order for you to grow. I would cry all the time Cons: Everything"
Environmental Services Technician (Current Employee) says"There are a lot of people, on the first and second shifts, that do very little. Which puts a heavy burden on the third shift. Cons: Unfairness."
Medical Assistant (Former Employee) says"I would not like to explain. When working in a medical environment how my co workers turned on me when needed that same medical guidance was appalling and extremely disappointing. That is all"
RN (Former Employee) says"unfair assignments, you do all the work while they order dinner & do each other’s hair! most of night shift new grads, hired because they have a BSN, not experience. placed in a lot of unsafe situations such as being alone in an area with 2pts or delivering pt’s in a stretcher!"
Patient Service Associate (Current Employee) says"Biased and sexist union. Classist administrators. FMLA is the name of the game here. If you want to go someplace where you feel unsafe everyday because of inadequate background checks, this is the place for you. Each day is more dehumanizing than the next."
Registered Nurse (Former Employee) says"They work the RNs do death- making you draw labs all day long, putting in IVS, changing patients/linens (PCAs are never around. Most of the time they hang out in the break room and upper management are scared to say anything to them because they have a union). You also have to pass medications, do wound care, and chart on 5 patients. All of this wouldn't be so horrible if you had some help. Imagine doing all of this for 5 step down patients without any help?? IT'S INSANE! You never get a break because you never have time. There is no support from upper management and providers bully you for asking questions. HORRIBLE WORKING CONDITIONS! I left NYU to go to a hospital with a union. I am so much happier and feel way more supported."
Billing Coordinator II (Former Employee) says"The best thing about NYU is my coworkers and the benefits! Management is horrible, not knowledgeable, will work you like a slave, does not appreciate your hard work, and will take credit for your work. Do not be foolef by the great benefits, it is a trap to get you in. They will use your knowledge and work you to death. Management is allowed to do whatever they want. tto.totyouyou.despitedesthedepartment"
doctor (Current Employee) says"multiple violations of government-mandated OSHA guidelines"
TECHNICIAN (Current Employee) says"Staff supervisor's should be replaced very Petty and lots of favoritism to friends who sack off. And punish anyone who may know more than them. Very unprofessional Cons: Horrible management stuck in their ways even when wrong"
Technician (Former Employee) says"I was glad to leave since the hires are done by people with no title and management turn there head on it I have nothing else to say except I hope NYU cleans up the mess there and better HR deptment just because someone has Certification for there job does not mean they are overqualified Cons: People"
EKG Technician (Former Employee) says"They dont care abaut employees,Managenent very unprofessional they sitting all day long in the office portending that they are working . Poor communication between workers, very stress-fool place to work ."
Nurse Manager, Full Time (Former Employee) says"No support nor training of any kind that will relate to the management position which you are hired for. Be prepared to get the job done in the dark. Fellow managers are waiting for you to fail too."
Registered Nurse (Current Employee) says"This is the worst company to work for. They will micromanage you and watch your every move. The staff are bullies and management is the worst. There are other hospitals that will treat you much nicer. They are disorganized and everyone is your boss. Cons: Everythjng"
Nursing Assistant (Former Employee) says"Had a horrible experience. They managers and administration show favors to certain people. Gossip easily spread n management and administration are gullible to slander. They don't do their investigation only listen to hear say. Is not a safe place to work. Workers steal apt keys from New employees who do no have locker due to experience employee having multiple lockers for themselves. Cons: No safety amd security"
Medical Assistant (Former Employee) says"This company is beyond unfair, you can get fired at any given time. I was excited for NYU but they turned out to be scary and didn’t want to see me succeed."
Unit Secretary (Former Employee) says"fun place to work very professional.family oriented and nice time off.is now being taken over by nyu new changes.union 1199 will introduced to all ancillary."
Patient Coordinator/Billing (Current Employee) says"Responsible for entering billing for blood work"
Secretary (Current Employee) says"I recently returned from medical leave and my manager is making fun of my deficits in front of my colleagues !! I will stay away from this organization at all costs.. Cons: Low salary and stressful environment"
Jonas Hellmann Petterson says"I'm really trying to find something. But your page keeps jumping away from what i want to read.
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Emily says"Anyway. This is rambling so to wrap up: 1. usa's idea of a social safety net is non-existent/sucks 2. 18 months of… https://t.co/yITzsitmPJ"
In The News
The Guardian reports"Lost on the frontline: US healthcare workers who died fighting Covid-19"
The New York Times reports"Fearing a ‘Twindemic,’ Health Experts Push Urgently for Flu Shots"
Vail Daily News reports"Mental health expert to present at Saturday's Community Walk and Memorial Butterfly Launch for National Suicide Prevention Month"
BBC News reports"How do you fix healthcare's medical waste problem?"