Browns Sucks Customer Reviews and Feedback

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The Cleveland Browns are a professional American football team based in Cleveland. Named after original coach and co-founder Paul Brown, they compete in the National Football League NFL as a member club of the American Football Conference AFC North division. The Browns play their home games at FirstEnergy Stadium, which opened in 1999, with administrative offices and training facilities in Berea, Ohio. The Browns' official club colors are brown, orange, and white. They are unique among the 32 member franchises of the NFL in that they do not have a logo on their helmets.

Miaki Chiari commented for the BLEACHERREPORT website about the Browns' Ray Farmer apology over the texting scandal: “The Cleveland Browns organization has been embroiled in controversy for many reasons this offseason, and general manager Ray Farmer apologized Thursday for his role. Farmer recently admitted to sending text messages to the sidelines during games this past season, and he opened his press conference Thursday by showing remorse for his actions, according to Zac Jackson of Farmer was likely already on the hot seat to some degree entering the 2015 season due to the fact that the Browns haven't made the playoffs since 2002 and have a messy quarterback situation. One can only imagine that the texting scandal has turned the heat up even more regardless of Farmer's decision to apologize and take responsibility for his actions”


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Usher (Current Employee) says

"It's ok to work not the best meeting people is very nice The co-workers are very nice to work with so it's not a very fun place to work so i may go back and work for Them this upcoming season Cons: Very short breaks"

Retail Warehouse Supervisor (Current Employee) says

"Currently working with a great group of guys and one can't beat working in Cleveland Browns Stadium. Overall, I will take away some much needed experience from this job. Cons: management"

Coordinator, Content and Production (Former Employee) says

"It was a good place to get a foot in the door and see what it is like to work for a professional organization."

Security officer (Former Employee) says

"Work on my shift basically was to walk around stadium locking or unlocking doors, checking temperature and water levels, or anything abnormal of property and reporting information to the command center. The rest of the shift was sitting in command center writing down time and communications, while monitoring cameras and alarms or manning the entrance in the morning and signing in staff and visitors. It was just two of us on third shift. Cons: No job reviews which meant no raises. Bad and lax supervisors, no communication."

season under Coach Sam Rutigliano (Former Employee) says

"This was never intended to be a longtime opportunity. By way of relationship, a chance tryout occred. Do I regret it. No and would do it again all over. For the time, totally different from today's environment, it was and always be a memory. Cons: A different culture 40 years ago."

Foundation Intern (Former Employee) says

"As an intern, there is not a lot of room for advancement and pay is low (as it is anywhere in sports) but it was a great learning experience and a great networking opportunity. I was worked like a full-time employee while only receiving intern pay -- but that's what you sign up for. I enjoyed the people I worked with the most. Cons: Discouraged from taking your full hour for lunch"

Associate Media Relations (Former Employee) says

"I learned a lot about hard work and by putting the time in it will 9 out of 10 times pay off. I enjoyed the management that I worked with. Cons: Long drive"

Custodial Staff (Former Employee) says

"My job consisted mainly of cleaning and custodial work before and after Browns games. Since there were only about 8 home games per year, I didn't have much interaction with management. Compared to working with the Indians, the job was more difficult due to cold weather and even more intoxicated fans. Cons: cold and snow"

Security Guard (Current Employee) says

"I really enjoyed this job, the people I work with are awesome, but, broken promises from the leadership make it just an alright place to work."

Equipment Manager (Former Employee) says

"Was not the type of job that I want to do. The people and players were great to work with."

Customer service representative (Former Employee) says

"The atmosphere in a professional sports stadium is what motivates you everyday to do your best. Head on a swivel mentally to get the job done and it's fun at the same time."

National Football League "player" (Former Employee) says

"not a fair place for employment. Can be here today and out tomorrow. Spend a lot of time away from home. pay is great, experience are amazing. Cons: travel"

Defensive Coordinator (Former Employee) says

"We didn't win enough games to stay there for more than two years. The fans were very supportive. The ownership invested a lot of resources, but the talent wasn't good enough to compete. Cons: Losing"

Former Employee - Anonymous Employee says

"I worked at Cleveland Browns full-time for more than a year Cons: Everything was terrible couldn’t be worse"

Former Employee - Anonymous Employee says

"I worked at Cleveland Browns full-time Cons: management, bosses, supervisors, superiors, leaders"

Former Employee - Manager says

"I worked at Cleveland Browns full-time for more than 10 years Cons: The work environment is extremely toxic and unstable. Turnover occurs at an alarming rate and there is a ton of cronyism going on in the building. As a result, there are a lot of un and under qualified managers, directors and even VP's in the building. The HR department has no teeth whatsoever and anyone with a legitimate complaint is either ignored or chased out of the building. It's a very unprofessional environment."

Former Employee - Anonymous Employee says

"I worked at Cleveland Browns full-time for more than 5 years Cons: Low pay for entry and mid-level employees (because everyone wants to work for a football team) is only the beginning. Executives are exactly what you'd expect from a professional football team: mostly egotistical, alpha males driven by favoritism and nepotism. If you're a tough guy, upper management will like you. If you're a woman, you'll fit in because these types of men love any chance to flirt with a woman. If you're a guy that's anything less than a former athlete with a giant ego or a prep school background, you're probably out of luck, at least in terms of upper management. Every stereotypical Mad Men-esque behavior you can envision I witnessed during my time with the Browns. And, as with any organization where testosterone is the standard, egos regularly clash and turnover is frequent."

Former Employee - Digital Media Coordinator says

"I worked at Cleveland Browns full-time Cons: Frequent turnover with staff and vision."

Former Employee - Coordinator says

"I worked at Cleveland Browns full-time for more than 3 years Cons: The owner has instilled a toxic culture throughout his tenure. Unfortunately, he has ensured that all employees are constantly looking over their shoulders to make sure they won't be fired at the end of the week."

Current Employee - Anonymous Employee says

"I have been working at Cleveland Browns full-time for less than a year Cons: The culture can be overly competitive (versus coworkers, not external competitors) and overly macho, recognition for efforts was fairly rare, open floor plan was fun but could be distracting."

Former Employee - Anonymous Employee says

"I worked at Cleveland Browns full-time Cons: Not open to new ideas. Work long hours/weekends (part of working in sports). Departments don't communicate enough/separated Stadium and Berea."

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