Xbox One Sucks Customer Reviews and Feedback

From Everything.Sucks

The Xbox One is an eighth-generation home video game console developed by Microsoft. Announced in May 2013, it is the successor to Xbox 360 and the third console in the Xbox series of video game consoles. It was first released in North America, parts of Europe, Australia, and South America in November 2013, and in Japan, China, and other European countries in September 2014. It is the first Xbox game console to be released in China, specifically in the Shanghai Free-Trade Zone. Microsoft marketed the device as an "all-in-one entertainment system", hence the name 'Xbox One'. The Xbox One mainly competes against Sony's PlayStation 4 and Nintendo's Wii U and Switch.

Xbox One has terrible and unsatisfying customer service, accounts can be deactivated for no reason, Melissa of Jber claims on consumeraffairs.com

"I have called three times to try and fix my account, and they state it is going to take 30 days just to change my phone number. Customer service also said that my son's Xbox account shouldn't be touched because he was logged in. Well, that same day, his account was deactivated, and now nobody in customer service can help me. I am very unsatisfied that nobody can help me fix this right away and that nobody in customer service can help. Still, they can continue to transfer you to other departments that they should already know are closed. They gave me the website for Xbox but told me that I had to sign in with my account (my account is locked) and then said to sign in with somebody else's account so they could help me. Not a very helpful company at all.

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