X10 Hosting Sucks Customer Reviews and Feedback

From Everything.Sucks

X10 Hosting is one of the oldest free hosting providers on the internet.

An angry customer says "STAY AWAY! The service was not great from the start but it was tolerable for the price. However, as time went on, things became worse and once the refund period was up, I was forced to change hosts because my site was crashing at least twice a week. Requests to fix the problem were patched but the underlying problem was never resolved. Very often the staff replying to tickets would answer something completely unrelated to my issue or would conveniently ignore the ticket altogether or just close it without fixing anything.After switching hosts, a problem was found within my website that was related to hosting with 10x. It was fixed and I have not had a problem since. Multiple attempts to talk to 10x about a refund have been ignored. 100% worst experience with a host I've ever had"

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Brian Maggs says

"When x10hosting offered free hosting, together with cPanel editing facility where you could create and edit your own web pages online, visually, it was OK.
But, apparently, x10hosting have ceased providing cPanel, without notification!
Yet their websites still show FREE cPanel, but, as far as I can see, they don't actually support this web-page editing facility anymore.
So their ads would appear to deceptive, unless I am missing something somewhere!"

Carol says

"They change conditions without warning. The websites stop working without warning. Very upset with this hosting since they removed CPanel"

Kate Middleton says

"STAY AWAY! The service was not great from the start but it was tolerable for the price. However, as time went on, things became worse and once the refund period was up, I was forced to change hosts because my site was crashing at least twice a week. Requests to fix the problem were patched but the underlying problem was never resolved. Very often the staff replying to tickets would answer something completely unrelated to my issue or would conveniently ignore the ticket altogether or just close it without fixing anything.After switching hosts, a problem was found within my website that was related to hosting with 10x. It was fixed and I have not had a problem since. Multiple attempts to talk to 10x about a refund have been ignored. 100% worst experience with a host I've ever had"

SimonC says

"It is free, but it is also a pain to use and can't even upload images. It's full of errors, It stops working very often, It might be free but it's not worth the hassle, There is a lot better out there."

Gry m says

"my account Suspended?"

L H says

"Without dought the worst hosting company ive ever been near. constantly breaking things on the free servers, no support from anyone who can make changes. i could not recomend as you will spend most your time waiting for something to be fixed.

i have now migrated to a company that have on the ground support that actually replies and the servrs are always up !more storage everything works, not a constant battle to move forward, total garbage stay away for your own sanity"

Pie says

"No Way is x10 worthy of any stars. I give them 1 at best.
Support is hopeless. Tried to suggest info on GNAT that the ISP has on its users but x10 VPN / Tor detection has locked us out.

x10 needs to sell up or close altogether. Been stale for to long and they seem not to give a rat."

Nathan Fluet says

"after having my site hosted there for over a year they implemented a poorly coded VPN and proxy detection script that erroneously detected my modem dedicated IP address as a VPN or Proxy resulting in an inability to login and keep my account from being suspended (you must login to their website every 30 days or it gets suspended until you do).

So I file a support ticket in which I explain that their script is flawed and a simple check on any number of sites proves I am not behind a VPN or proxy they then completely delete my site before resolving my support ticket (I had no backup due to recent hard drive failure here) when i ask why they would do that they gave a rambling cut and paste response talking about accounts getting deleted for illegal activity.

I asked them if they would act like professionals own their mistake and restore my site from a server backup that any hosting company worth its salt would have while attaching screenshots from about 5 sites all declaring my IP to be not behind a VPN or proxy and to be my residential IP address and they ceased communications.

Now lets get to their crap service, lots of downtime coupled with half working Cpanel and a poorly written custom server side caching script that makes developing a site that you have not already completed elsewhere a headache.

So again if you don't mind having your site deleted because of their incompetence and then being blamed for their incompetence go for it, otherwise avoid them like the plague"

phhpro says

"What would seem a decent service with an almost too-good-to-be-true set of features actually turns out to be a rather tricky beast. Accounts get frequently dumped; either for no reason at all or some obscure reference to the fineprint. You better do the backup before the data. Or better still: stay clear and don't use this."

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