Windows Azure Sucks Customer Reviews and Feedback

From Everything.Sucks

Microsoft Azure, commonly referred to as Azure (), is a cloud computing service created by Microsoft for building, testing, deploying, and managing applications and services through Microsoft-managed data centers. It provides software as a service (SaaS), platform as a service (PaaS) and infrastructure as a service (IaaS) and supports many different programming languages, tools, and frameworks,...

One of its users wrote in a review," I will be a little bit cruel about Customer Support and Ease of Use. We work with Azure as CSP partners. One day we had a problem with one of our servers and I couldn't even reach to support team to get help. Later I learned that since we are CSP partners we cannot directly get in touch with Azure team. Instead we should contact our local dealer to get support. It is tiring to involve bureaucracy to IT when all I wanted was to mount a disk to another server. Be very careful when you test the servers. You will be charged for a full hour even if you keep the server alive for 5 minutes. If you do not want to delete a resource accidentally you must lock it. I learned this lock feature from our local distributor but Azure should force you to take such cautions by putting the option directly to the interface. Maybe a little checkbox saying "Do you want to lock your resource?" would be nice. The interface should be more user friendly. It is really complicated for the beginners. The partial windows that open in each step is confusing. It will be easier without the split structure."

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