Wikimedia Sucks Customer Reviews and Feedback

From Everything.Sucks

The Wikimedia Foundation, Inc. is an American non-profit and charitable organization headquartered in San Francisco, California. It is mostly known for participating in the Wikimedia movement. It owns the internet domain names of many movement projects and hosts sites like Wikipedia. The foundation was founded in 2003 by Jimmy Wales as a way to fund Wikipedia and its sibling projects through non-profit means. As of 2020, the foundation employs over 300 people, with annual revenues in excess of US$109.9 million. María Sefidari is chair of the board. Katherine Maher has been the executive director since March 2016.

Wikimedia is a terrible place to work with the worst workplace culture with bad practices, claims a former Senior Software Engineer on indeed.com.

"Left me mentally broken The Wikimedia Foundation is a terrible place to work. It's completely averse to change, despite management saying they are open to constructive feedback (do not fall into this trap, you'll be shunned by your manager and their followers). They have great values on paper, there is a lot of talk about excellence but it's all make-pretend. You'll see new hires coming and going, frustrated that they are at the place with the best mission ever but the worst workplace culture. If you care about your skills and careers, think twice.Vague goals, politically charged environment, averse to change, bad practices"

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Senior Software Engineer (Former Employee) says

"The Wikimedia Foundation is a terrible place to work. It's completely averse to change, despite management saying they are open to constructive feedback (do not fall into this trap, you'll be shunned by your manager and their followers). They have great values on paper, there is a lot of talk about excellence but it's all make-pretend. You'll see new hires coming and going, frustrated that they are at the place with the best mission ever but the worst workplace culture. If you care about your skills and careers, think twice. Cons: Vague goals, politically charged environment, averse to change, bad practices"

Former Employee - Senior Administrator-SAP Basis says

"I worked at Wikimedia Foundation full-time for more than a year Cons: They dont care about privacy of an individual. Especially when they kick you out they spill the beans on you and publish lies all over internet. You are dead to them. You are not human. There is a book: how bunch of nobodies built wikipedia and that is very true, super nobodies forever!!! One should never deal with wikimedia in any shape or form, wikimedia/wikipedia aka wikipedoia should never be sponsored, they are too liberal and not neutral to say the least!~~~!!!"

Former Employee - Anonymous says

"I worked at Wikimedia Foundation full-time Cons: Leadership is focused on promoting their personal careers and turning the organization into a Big Corp. Diversity recruiting is lip service only Sycophants enjoy Non-Accountability"

Current Employee - Engineering says

"I have been working at Wikimedia Foundation full-time Cons: HR is a mess with sub-par leadership, non existent HR proof of playbook, general knowledge of trends, public-facing speakability or ability to lead by example. Recruiting is the best part of HR, but once in, good luck with engagement or feeling supported by what should be the core of the organization."

Former Employee - Community Advocate and Volunteer Editor says

"I worked at Wikimedia Foundation full-time for more than 5 years Cons: The work atmosphere is terrible. People are mean to each other especially on the volunteer side. No one trusts each other and everyone is always trying to be politically correct at the cost of editors and staff."

Senior Manager says

"I worked at Wikimedia Foundation for more than a year Cons: This is an organization in crisis. It is highly dysfunctional, there is a strong culture of secrecy, which is surprising for an organization working in open knowledge. Teams are siloed and isolated, C-levels disagree on direction, ED has lost the support needed to do her job, BoT is in a freeze and too weak to drive change. It is a toxic and depressing place to work."

says

"I worked at Wikimedia Foundation Cons: PHP. Low pay. Fear of changes. Top management has almost completely flipped since Lila took over in 2015. (including bosses who have come and gone since then) It's really tough to get work done when your boss keeps changing."

Current Employee - Anonymous Employee says

"I have been working at Wikimedia Foundation full-time for more than 3 years Cons: 1- I get paid more than 20% less than market value. 2- A lot of favoritism. 3- Unfortunately, there is not much career growth at the foundation. Ideally, you already have all the solid skills so you can advise on how things would work better at the foundation. However, good luck with dealing with a lot of insecurities. A lot of employees were hired out of school from the community. It's their first jobs and haven't had any prior working experience with people. 4- We hardly ever promote someone to a more senior position, we usually hire them from other companies because you cannot get much skill growth here. 5- Favoritism. 6- Most management have no prior management experience. They become management material because they could be loud, male, white or all of the above. So management is a bit tricky, you'll be riding their first big bumps with them. They struggle a lot and very painful to watch. Even more painful for your career. Ask difficult questions about their management experience at your interviews and how they would support you. You will find that it's a whole new concept to them—supporting someone else other than their own motives. You won't find a career path, only the path to successfully fulfil their motives. 7- The foundation has its own employee standards. Most people are a level down of their title. You'd find ex-senior-level employees securing entry to mid-level positions elsewhere. Most of the time, these titles don't mean much. But titles are huge in the foundation. 8- On the other hand, you will find some people who are given work that is above their pay grade to keep someone else's title. Unfortunately there is no recognition for these folks, it goes to someone else. 9- There has been a significant amount of drain of great talent because of how the toxic the working environment has become and how unfulfilling it quickly becomes. 10- I find that my work is a lot of catching up with what the world has already been doing 5-10 years ago. Fighting for these changes to happen take your weekends, sanity, and consume your life. A lot of my peers who I respect and trust are working very hard to regain their health, take care of themselves, and disconnect from work after 5pm. These have been very real and hard challenges. 11- Anyone is free to take over anyone's work. You also cannot be upset at these situations, you shouldn't be, it's an open-source project. Being upset is frowned upon when this happens. 12- I see talents joining the foundation being quite aware of these problems with extremely optimistic outlook to impact how things work. Unfortunately I was one of them and I'm still here, more than 2 years later thinking that things can still work out and that I can still get something out of being here to move on with my career. It's a very common theme, "I'll finish this project and I'll feel better about leaving." Unfortunately most of them fled before they finish their projects because change is extremely hard and it takes a very long time. 13- The bads heavily outweigh the goods. The goods like great benefits are there because.. trust me, you need it. Very little great talents left and a lot of them are already planning their ways out. 14- I've seen how working at the foundation has affected my life, me as a person, my partner and family in a toxic and negative way. Once you work here, it's hard to get out. You love the mission and the feeling of working towards a great cause, but you're crippled by optimism and the culture degrades you slowly. This has not been a fair trade of my time, skills and pay cut. I've said that I was optimistic but realistic. I am proud to call myself out on that BS now. 15- From an extremely optimistic employee to a bad review giver, I am not proud of what I have become. This is no greener pasture. I haven't had more regrets in my previous evil corporate jobs. Perhaps one day I'll find the courage to just chalk this up as wrong career move."

Former Employee - Anonymous Employee says

"I worked at Wikimedia Foundation full-time for more than 3 years Cons: Terrible environment, favoritism, very challenged leadership team"

Current Employee - Anonymous Employee says

"I have been working at Wikimedia Foundation full-time for more than 3 years Cons: Terrible management, the top brass is clueless. Example they spent millions of dollars setting up offices in India, Brazil and paying hundreds of dollars to staff in these countries, hiring consultants who first came up with this flawed strategy and shutting down those programs after big fiascos."

says

"I have been working at Wikimedia Foundation Cons: Management is clueless. I was glad to hear that the current executive director is stepping down. Hopefully, slowly WMF will be able to recover from the damage that she and her cronies did to Wikipedia and its culture."