Westlake Sucks Customer Reviews and Feedback
Westlake is a residential and commercial neighborhood in Central Los Angeles, California. It was developed in the 1920s, but many of its elegant mansions have been turned into apartments, and many new multiple-occupancy buildings have been constructed. Westlake is a high-density area, with a young and heavily Latino population. It contains many primary and secondary schools.
Collections (Current Employee) says"Sucks! Lack of communication and looking to fire people. You only get about 3 hours of paid time off each pay period. Alsoooooioiiiiikooooo the work place sucks"
Dealer Account Manager (Former Employee) says"They start with putting you in the training room for 2 weeks and only talk about selling service you are not going to use or benefit from. and when 2 weeks is over you are on your own in a small desk with 100 people just like you and calling the same dealership just like others to sign up with shady company call Westlake Financial. No training for what you are selling the dealers."
Collection Specialist III (Former Employee) says"Management doesn't care about you, you'll have no free time. you have to work Monday-Sunday. You have no personal life . DO NOT WORK HERE! find something else."
Area Floorplan Manager (Former Employee) says"Poor management, micro management, terrible communication, battle between internal and external partners, terrible pay plan and product, drugs present at national sales conference"
Pre-30 Collector Agent (Former Employee) says"They give you warnings for everything."
Dealer Account Manager (Former Employee) says"a lot of favoritism and turnaround would only recommend if you have a guranteed productive area. if you have a good salary already I would not recommend relocating"
Collections Specialist (Former Employee) says"This is one of the worst companies I’ve ever worked for. The job is low paying with long unexpected hours. You only have one day off per week due to “MANDATORY OVERTIME”"
LOSS RECOVERY/DEFICIENCY LEAD (Former Employee) says"Company initially was great to work for but then they wanted to convert to a call center which created a revolving door and poor management. They stopped caring about quality work and just wanted quantity. Cons: Poor management"
Titles Administrator/Collector (Former Employee) says"No!!! I worked here for a year in the titles department and in the beginning it was great . They pay was kind of low back then but it was ok . I was also a title collector so I would call the dealers for missing titles . I got tired of the low pay for all the work I did and the health benefits are ridiculously high. I had a great manager but he ended up leaving the company for a better position . Once he left, everything went downhill from there Cons: Pay, health benefits are expensive"
Project Manager (Former Employee) says"This company does not value its employees at all. I’ve seen multiple dealer account managers get let go from one bad month of sales even when they were crushing in consecutive months (not very stable jobs at this company). Cons: Everything"
Loan Underwriter (Current Employee) says"A typical work day is management having me work on projects not related to what I was hired to do. My department cut our pay and even though they said I can transfer to a different department management they will not let anyone transfer."
Customer Service Representative (Former Employee) says"Tjis job will train on one thing in the training class but once on the actual floor there is nothing enforced no dress code, no help it;s like you are on your on and they keep training people every 2 weeks with high turnover, no management skills for the people who they claimare managers or supervisors, the people who take the calls are not helping customers just passing the calls on causing the clients to continue to callback over and over for the same reasons, overall it is chaos in that company and it's like being in prison or something, not a good place to work Cons: everything that I listed"
Inside sales (Former Employee) says"I would never go back there. If you aren't in the "in" crown forget help or advancement. Company is out of CA and when you work here if they decide they want rid of you it make take them awhile but it will happen."
Dealer Account Manager (Former Employee) says"I soon found out why there is such a high turnover rate of employees after my first week at the company.The management team is the laziest ever and expect production with no help at all. Training was also horrible. Cons: poor management, hours, expectations"
Legal Assistant (Consumer Litigation Specialist) says"This place is horrible. Lack of promotion for employees who qualify. Westlake is extremely bias gender (WOMEN) and race (BLACK) organization. Most of the employees and management are on drugs."
Senior Accounts Manager (Former Employee) says"I worked there for a couple of years, it started out promising but it soon changed, can only speak for my department. I would not recommend working for them."
Senior Risk Analyst (Former Employee) says"I have no clue how the discrimination of this company has not been brought to legal attention. MOST racist, bias environment I have ever experienced !"
Verification Specialist (Former Employee) says"This company doesn't pay their employees fairly a lot of upper management take advantage of the position they show favoritism they promote on looks and a lot of the employees are suing Westlake Financial due to lack of payment on their bonuses. this company also doesn't follow Work guidelines a lot of employees are encouraged to cut corners and basically cheap and that's why a lot of the customers are suing Westlake Financial. it's a very stressful environment and it's hard to be promoted within the company especially when the favoritism is shown Cons: management"
Dealer Account Manager (Former Employee) says"This company makes everything so difficult. After just over a month I overcame every obstacle and broke records in my first month by signing up 14 dealers when company average is only 3 new sign ups and a great job is the rep that signs up 5. Even after all of this and many other accomplishments and working 70 hours a week on little money since I was starting from nothing basically I get fired with out warning because a customer of a dealer complained about me ( never spoke to the customer and ended up helping him get financed). I later find out that this customer knew someone in the company and ended up getting my job. I lost at least $2500 in expenses not covered since the company does not pay for a flyers or sales materials. Not to mention the lost time. ABSOLUTE WORST COMPANY EVER TO WORK FOR Cons: A bunch of fools"
sales representative (Former Employee) says"People were good, the company itself needs to adjust. Westlake is poorly run. Corporate is not committed to the long term success of the Dallas office. Cons: Too many to list"