Wepay Inc Sucks Customer Reviews and Feedback

From Everything.Sucks

WePay is an online payment service provider based in the United States that provides an integrated and customizable payment solution through its APIs to platform businesses such as crowdfunding sites, marketplaces, and small business software companies. It offers partners fraud and risk protection.

A user "Mike B." recounts his experience using WePay services on the "Capterra" website on June 27, 2018:

"Cons: Wepay is s credit merchant service. I used them 1 time, and they caused me nothing but trouble. I have used squareup for years. I switched to save money. I invoiced a customer. 3 days after the charge I get an email from Wepay saying they need my dl LLC bank statements etc. Ok fine. I sent all they asked for. 3 more days pass. I send emails asking for help. Nothing. They have no contact numbers. Just a support email no ok no response to. 2 more days later they send an email after all my complaining that says they can't support my services and will hold my money for 30 days at least in case of chargebacks. Anyway, stay clear of these guys."

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Software Engineer (Former Employee) says

"A couple of Engineering departments are far below the necessary talent for completing projects correctly. The maintenance for their systems are suffocating and, since money is involved, extremely stressful. The old system doesn't work, the new system doesn't work, and the plans to fix it won't work. These teams don't trust each other and they constantly try to interfere in each other's work. The other teams, including some in Engineering, are doing quite well, though they're hobbled in what they can get done. When interviewing, you must speak with the hiring manager. Ask how many junior and senior members are on the team. Talk about architecture. It should be immediately clear if you're applying for a good team or a bad team.Free lunch, good pay, friendly people, solid productToo many underqualified staff, especially in senior roles. Horrifying codebase."