Wella Sucks Customer Reviews and Feedback

From Everything.Sucks

Wella AG is a major German hair care company headquartered in Darmstadt, Germany. Founded in 1880 by Franz Ströher, it specializes in hair care, styling and colorants sold to individuals as well as hairdressers and was controlled by Procter & Gamble from 2003 until it was sold to Coty, Inc. in 2015 along with some 40 other P&G brands.

Blaire L. says, "Did not like this [Wella] product at all. I tried this color out because my hair was very blonde, almost white and this color did not come out blue at all. I thought it was gonna be so beautiful and my hair was at the perfect stage for any color really. I have thick hair so I knew to buy at least 2, I ended up with 6 of these boxes and my hair turned very green. Will never buy these paints again."


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"Pay and management need to get it together"

Current Employee - Sales Manager says

"Management in Geneva is grossly out of touch"


"Sales Performance Exceeds Salary Paid"

Former Employee - Product Supply says

"recently they have been squeezing to do more with less, many employees left, no significant raises, money is tight and things are just not moving..general mood of employees is do the bare minimum to get by as advancement became pretty difficult and no one is going anywhere. Employees are kept there whether they screw up or not and many people have been sitting in the same position for ages which gets pretty frustrating as no one moves on and no one moves up...but corporate politics is everywhere, mostly management care only about the "budget" and their own image...,"

Current Employee - Business Analyst says

"Politics are disgusting an flitted to no vertical mobility in the Product supply department."

Current Employee - Anonymous Employee says

"However, it lacks against competitors in terms of global marketing activities."

PROMOTOR DE VENDAS (Former Employee) says

"Otimo trabalhar com a beleza voce aprende muitos truques colegas de trabalho ajudou bastante .vale refeição, vale trasnporte, ajuda de custo internet, convênio médico.nao teve treinamento ."

Credit & Collections Specialist (Collections Desk) says

"I found the compensation to be ridiculously low for the job description and the geographical cost of living. I also was subject to verbal abuse from my supervisor, as well as not getting credit for the excellent work that I did for this company. As a result of the constant personal berating that I endured from my direct supervisors, I was ignored then laid off when I went to Human Resources. The Upper Level Management also berated former employee's in company meetings after they had left because the company did not treat them properly. I found that this culture of abuse to be endemic to the whole of the company, and had many employee's discuss their misgivings regarding the company behind closed doors.good benefitsabusive work environment"

Técnico Capilar (Former Employee) says

"Empresa com ótimos benefícios para os funcionários. Trabalho rotineiro, comunicação inflexível com gerência, muita pressão no trabalho e tarefas a serem executadas.todos os benefícios de uma empresa de grande porteambiente de concorrência e pressão diários."

Secretary/Loan Applications Administrator (Former Employee) says

"I was Secretary to Credit Control Manager but as email came in my role change to carry out additional tasks like export Credit Control. I also put together information for loans, which I enjoyed. Learning newly installed SAP system, which was challenging. Free Hair treatments was also enjoyable.Free hair treatmentsBeing made redundant"

Sr. Credit Analyst (Current Employee) says

"The company has lost its way a little since it was sold to COTY. It may not all be its fault. Many people have jumped ship. I wish the company would be more transparent about its current situation and remember it's cultural roots. Also do more to not segment people from each other."

Markensachbearbeiterin (Former Employee) says

"Wella gibt es als Unternehmen nicht mehr. Es gibt Wella nur noch als Marke und diese wird derzeit zum Verkauf angeboten."

Distribution Manager (Former Employee) says

"Consistant work load that involved a day and night shift.Team member attendance was an issue which added stress to the rest of the team.The team had challeges with working at the needed pace."

Client Care Manager (Former Employee) says

"Dealing with clients, creating client loyalty. using social media to reach out to new clients. Organising meetings, diary management. Going to hair exhibitions, and business network events. Processing reports regaing figures and targets.Travellack of opportunity for progression"

Operaia confezionamento (Former Employee) says

"gestione aziendale ottima , come è formata una linea di produzione, ottimi orari di lavoroorari lavorativi ottimi"

Dianne Brickell says

"Purchased 2 boxes of Wella Color Charm w/Developer and followed coloring instructions to a T. This product did not work at all. Tried it twice to make sure I was applying it correctly, which I was. Contacted customer support at Wella with receipt from Sally's and explained to them the situation. And they would NOT give a refund nor offer any type of reconciliation. Terrible customer experience. Cut-rate product. Wella did not take responsibility for this product. I will NEVER, EVER purchase from Wella again."

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