We Love It Sucks Customer Reviews and Feedback

From Everything.Sucks

We Heart It is an image-based social network. We Heart It describes itself as "A home for your inspiration" and a place to "Organize and share the things you love." Users can collect (or "heart") their favorite images to share with friends and organize into collections. Users can access the site through a web browser or We Heart It's iOS and Android mobile apps.

User "Amanda F." writes a negative review on WeHeartIt app on the "Influenster" website on January 14, 2016:

"Although this website has cool pictures, they're all stolen. We Heart It never sources or credits the photos that are posted, which isn't fair to the person who took the photo/the artist. Don't be a jerk, link your sources, and don't take credit for someone else's photo."

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Insurance Verification Specialist (Current Employee) says

"This place is a joke 12 bucks an hour to do the same work most other jobs pay 15 to start at. They follow you in the bathroom and harass you ...not to mention the junkies dropping crack on the floor and dozing off on the phones. If you have any actual talent you won’t get far only brown nosing works! Oh and don’t forget the part where HR takes your bonuses and breaks. Stay away it’s not worth itThey hire anyone so if your desperate this is the place for youEverything"

Customer Service Rep (Former Employee) says

"the work day was draining, was able to learn about medical billing but management was poor and the hardest part about the job was that there was no structure and it was like a high schoolno comment as i feel it ill be negativeno comment as i feel it ill be negative"

Customer Service Representative (Current Employee) says

"Supervisor would always yell at you horrible place to work they treat you like slaves and expect you to do too much work barely got raises and health car was good but exp"

Customer Service Representative (Former Employee) says

"often favoritism and inconsistency in supervisors. Often those that worked harder were pushed harder, smokers took many breaksmany breaks.alot of breaks"

Customer Service Representative (Former Employee) says

"Couldn’t believe how the office worked (or didn’t for that matter). The first day I was told to use my phone when electronics were not acceptable in work area. People showed up in pj’s to work. Where I was given a desk because my trainer was going on vacation would be good I was told because the supervisors were right near by. When I needed a supervisor, she acted like I was putting her out as I should know after being trained for 2 weeksNoneCould be a great company if they had control of itCaLLogix has reviewed these comments. Ultimately, we are about providing excellent customer service to our clients and their customers. We strive to support over 200 employees as much as humanly possible, without sacrificing excellence to the 10,000 customers we provide service to every day. Customer Service is not an easy job, but we love it, and we hope to employ people who feel the same way!It is easy to post a review anonymously, regardless of the truth. In specific response to this review:It appears the author of this review is a little confused and perhaps didn't work here very long. Again, Customer Service is not an easy job, but we love it, and we hope to employ people who feel the same way! P.S. Not sure about the PJ's at work comment, but we do have fun dress up days here, like Slipper day, and New England Patriots day, and Back to the Eighties. Beyond that, we certainly care more about providing excellent customer service over the phone than what someone is wearing. :)"

Member Service Representative (Former Employee) says

"I worked here for a few months and my grandmother just passed away. I told them nothing was planned before I was hired they said that's fine, then I went to request the day off for it. They told me they wanted a death certificate for proof. Other girls doing the same exact thing got paid a lot more than me. And when I quit they messaged me saying I can come pick up my stuff. I emailed them back and they told me they threw my stuff away...CaLLogix has reviewed these comments. Ultimately, we are about providing excellent customer service to our clients and their customers. We strive to support over 200 employees as much as humanly possible, without sacrificing excellence to the 10,000 customers we provide service to every day. Customer Service is not an easy job, but we love it, and we hope to employ people who feel the same way!It is easy to post a review anonymously, regardless of the truth. In specific response to this review:Our condolences to the author of this review on the loss of their grandmother. We do have a bereavement policy that allows employees to receive paid time off when a family member passe. The author likely received paid time off if they followed the policy requirements, so it unclear why they would consider that a negative. Again, Customer Service is not an easy job, but we love it, and we hope to employ people who feel the same way!"

Call Center Representative (Current Employee) says

"The job is a good starting point but not somewhere you want to expand your horizons. I liked my coworkers but could not & will not same the same about management.CaLLogix has reviewed these comments. Ultimately, we are about providing excellent customer service to our clients and their customers. We strive to support over 200 employees as much as humanly possible, without sacrificing excellence to the 10,000 customers we provide service to every day. Customer Service is not an easy job, but we love it, and we hope to employ people who feel the same way!In specific response to this review:We are not perfect, but we work hard to do our best. There is always room for improvement--but it does help to get feedback from employees, while they are here, rather than after they've left. If we don't get the feedback, it is hard to make improvements or work to correct something. Again, Customer Service is not an easy job, but we love it, and we hope to employ people who feel the same way!"

CSR/Claim processor (Former Employee) says

"I was in tears or in a rage almost everyday that I was there. I was paid regularly and that was the only pro. The HR staff are hypocritical and cruel. If you have even a chance of working somewhere else, do it. Almost any job is better than this job. I'd rather scrub toilets by hand.PaycheckDisrespect, stress, and lack of proper managmentCaLLogix has reviewed these comments. Ultimately, we are about providing excellent customer service to our clients and their customers. We strive to support over 200 employees as much as humanly possible, without sacrificing excellence to the 10,000 customers we provide service to every day. Customer Service is not an easy job, but we love it, and we hope to employ people who feel the same way!"

Customer Service Representative (Former Employee) says

"This place was a call center you can guess that it was not he cleanest place but it was more than just that. The people were not clean there was feces on door handles. The management's attitude was not nice, the HR attitude was not nice. as a person with health issues they were accommodating at first but then they got all rude because i was starting a new treatment and they did not like all the appointments i needed for it. Also to they required you come in on extreme so days even if you are not comfortable driving and I have no family or friends that would take me and their pay was not good so i had no money for Uber or Taxi.CaLLogix has reviewed these comments. Ultimately, we are about providing excellent customer service to our clients and their customers. We strive to support over 200 employees as much as humanly possible, without sacrificing excellence to the 10,000 customers we provide service to every day. Customer Service is not an easy job, but we love it, and we hope to employ people who feel the same way!It is easy to post a review anonymously, regardless of the truth. In specific response to this review:We work in a professional, clean, relatively newer office building in a very nice office park. Our property management company and our cleaning company are wonderful at keeping our building pleasant for all to enjoy. There are hand sanitizer stations all around the building and we are very conscientious of cleaning frequently used surfaces, especially during cold and flu season. The above accusation is slanderous; a false accusation intended as an attempt to damage our reputation. Again, Customer Service is not an easy job, but we love it, and we hope to employ people who feel the same way!"

Customer Service Representative (Former Employee) says

"The culture was that the bosses make money. The workers who took the calls were dealt with as if they were these expendable people to be paid as little as possible and if they were females who didn't sound like phone sex they were let go as not having enough skills to stay employed--especially if they were there long enough to make a decent amount of moneynonethey will fire you for any excuse whether you do good or notCaLLogix has reviewed these comments. Ultimately, we are about providing excellent customer service to our clients and their customers. We strive to support over 200 employees as much as humanly possible, without sacrificing excellence to the 10,000 customers we provide service to every day. Customer Service is not an easy job, but we love it, and we hope to employ people who feel the same way!It is easy to post a review anonymously, regardless of the truth. In specific response to this review:It appears the author of this review has confused CaLLogix with another employer. If they intended to review CaLLogix, the above accusation is slanderous; a false accusation intended as an attempt to damage our reputation. Again, Customer Service is not an easy job, but we love it, and we hope to employ people who feel the same way!"

Customer Service Representative (Current Employee) says

"I haven’t even been working here for 3 months & this job is a joke. They have me cross training. My supervisors are rude. No one knows anything. I got thrown on the phones after a week of training. I was trained by new hires. On top of that, you get in trouble for asking another co worker a question. The supervisors are unprofessional. They talk about co workers right on the call center floor. Get mad when you tell them the truth. Don’t have any sympathy for emotions. Everyone has something to say but won’t say it directly to you. Random coworkers want to tell you what to do because they’ve been working at callogix for a longer time. They condone coworkers having an open relationship at the work place. Oh & don’t mention anything to HR. She don’t care about you or your problems. Oh & they pick & choose who to send home for using their cellphone.everything that has to do with callogixCaLLogix has reviewed these comments. Ultimately, we are about providing excellent customer service to our clients and their customers. We strive to support over 200 employees as much as humanly possible, without sacrificing excellence to the 10,000 customers we provide service to every day. Customer Service is not an easy job, but we love it, and we hope to employ people who feel the same way!It is easy to post a review anonymously, regardless of the truth. In specific response to this review:If you are cross-trained, that is a good thing; it shows we believe you are skilled and talented enough to learn more. If coworkers are working together and helping you learn, that is a good thing; it shows we encourage a team environment. Often, new employees are mentored by teammates, and then eventually those new employees become the mentors to newer employees! Again, Customer Service is not an easy job, but we love it, and we hope to employ people who feel the same way!"

Custome service for BCBS (Former Employee) says

"Poor management ! Poor supervisors ! They just keep redirecting you to a different supervisors when you need help so they don’t have to help you or you can’t find any one to help you just all round An awful stressful place to work you do not get holiday pay if you want to get paid you have to use any vacation time you may have and then still may not get paid you get 40 hrs vacation pay after 30 or 90 days of getting hired don’t remember which but any way took my 40 hr vacation witch they approved and put pto on my schedule but then they did not pay me for it the place is a joke ! People do not stay there ! Everyone that was there when I got hired was gone in the matter of months ! Alls I got to say is good luck if go to work for this company I will promise you you will not stay worst experience ever !CaLLogix has reviewed these comments. Ultimately, we are about providing excellent customer service to our clients and their customers. We strive to support over 200 employees as much as humanly possible, without sacrificing excellence to the 10,000 customers we provide service to every day. Customer Service is not an easy job, but we love it, and we hope to employ people who feel the same way!It is easy to post a review anonymously, regardless of the truth. In specific response to this review:Benefits are offered at 90 days, paid time off is available after 120 days. There are policies and procedures in place for all the company benefits, including paid time off. Again, Customer Service is not an easy job, but we love it, and we hope to employ people who feel the same way!"

Customer Service Representative (Current Employee) says

"Great job if your young and want to get some call center work experience.If you like to be part of the team don't work for callogix.Bad managment and no paid vaca's unless your managementnoneBad managers"

Administrative Assistant (Current Employee) says

"Absolute worse place I have ever had to work in my life. 12 mins a day to use the rest room, no paid holidays off, can not accumulate ANY sick time. Can not take any sick days off because you wont get paid! Got written up for taking too long to go to the rest room 1 day!A jobno 401k match no holidays no sick time no paid lunchesWe do not have an Administrative Assistant role here at CaLLogix, as represented by this person. This review does not appear to be submitted truthfully. Likely, this was probably a former Customer Service Representative that did not show up for work much, and/or stay on the phones when they were at work, and it appears they believe they shouldn't have to work to be employed here."

CSR (Current Employee) says

"The company is very cheap. Only three paid holidays. If the project you are working on has a holiday and it is not one of Callogix holiday, you DON'T GET PAID. They say it is a 40 hour work week. First week of training was only 26 hours. The next week was only 32 hours. They push that if you have any questions, go to a leader. Leaders are difficult to find and don't want to take calls when customer request a supervisor. Your peers are nice. There are better jobs out there than working for Callogix. If you need healthcare, you are better off with Obamacare.NoneMany"

Customer Service Representative (Former Employee) says

"Callogix prides itself on “always putting excellent customer service first” which means that you, the employee, are an afterthought. The job itself wasn’t too bad. Most customers were friendly and polite. However, it could get very stressful with high call volumes and rude customers. If a customer is screaming at you on the phone, you are the one dealing with it, not management. The pay here is far below industry standards and not nearly enough for the stress you endure. Other call centers in the area pay around $16-$20 per hour while here the amount is between $11-$13. You're also given very little training and then thrown on the phones. This would be fine if leaders were knowledgeable and willing to help, which they are not. You will never get the same answer twice for any given question you ask. Often times, you have to put a customer on hold for long periods of time because a leader doesn’t know the answer to your question. You are then yelled at for having the customer on hold too long. The work culture is disrespectful. There is always office gossip going around, and leaders pick favorites. Management will often send out emails asking employees if they’d like to skip their lunch. If you call in sick or have a family emergency, they are not understanding at all. You’re often required to drive to work in state of emergency snow storms as the call center or fear of losing your job. Most projects are open 24/7, 365 days a year. If you miss a day of work, they will pressure you into working through your lunch or staying late another day. You're also often asked20 minute paid break, own cubicle, coworkers were usually nice, sometimes get prizesLow pay, poor management, no work/life balance, high stress, office gossip"

Customer Service Representative (Former Employee) says

"The company has changed a lot since i was there but for the most part most of the employees tend to be miserable and unhappy in their jobs causing a depressed and sometimes very stressful work placeCaLLogix has reviewed these comments. Ultimately, we are about providing excellent customer service to our clients and their customers. We strive to support our employees as much as humanly possible, without sacrificing excellence. Customer Service is not an easy job, but we love it, and we hope to employ people who feel the same way!It is easy to post a review anonymously, regardless of the truth. In specific response to this review:If not actually employed by CaLLogix, it would be hard to make a judgment on how employees feel about working here, or even how much it has "changed since" last working here. It is our hope that this response helps readers make an informed decision about our company, in the hopes that the false accusations and angry insults indicate something more about the individual than about CaLLogix."

Customer Service Representative (Former Employee) says

"Large lack of supervisor support, immense amount of condescending representatives, only negative reinforcement, laughable wages. ZERO appreciation for employees. Unless you enjoy feeling dead inside with no hope for your future continue your job search this company is a horror show.CaLLogix has reviewed these comments. Ultimately, we are about providing excellent customer service to our clients and their customers. We strive to support our employees as much as humanly possible, without sacrificing excellence. Customer Service is not an easy job, but we love it, and we hope to employ people who feel the same way!It is easy to post a review anonymously, regardless of the truth. In specific response to this review:When you become a part of our team, you receive: •Full time schedule and a steady paycheck with opportunities to improve your life and advance your career,•DailyPay, a payroll enhancement service that allows our hourly employees to get paid up to every day with the DailyPay employee benefit program,•Paid vacation after only 4 months of employment,•Benefits including medical, dental, vision, life insurance, short term disability, accident insurance, and more,•Team incentives like pizza, ice cream, cash prizes, movies, raffles, and more,•Rewards program that you can use towards gas, groceries, or for saving towards big events like holidays or vacation,•Wellness program that encourages team health, exercise, and stress management, access to a free life assistance program, a relaxation room, and a great program for new parents,•Free Parking , an onsite café, break room with complimentary coffee, vending machines that take cash/credit/debit, beautifully landscaped grounds, several restaurants in the nearby area that deliver, gas/station convenience store across from our office park, and Target, WholeFoods, FreshMarket, and Hannafords within"

Call Center Representative (Former Employee) says

"When you first start working here everyone is pleasant to you and willing to help. After about two or three months the management will not help. The company has very bad work life balance. You are grossly underpaid and you will get yelled at for using your breaks. It seems that HR is willing to take anyone who can pass the background and drug test. The rules are very inconsistent and forget about taking time off. I put in a request for a specialist Doctor office visit about a month before. I only asked for 3 hours off because I would be undergoing some testing as well. It was denied because I didn't send it in soon enough. However if you have SNAP and or get help from the government the management will let you take off as many days as you like. Another thing that maybe a negative is 75% of the employees speak Spanish. This is great for other Spanish speakers but not for someone who doesn't. You are very isolated and that doesn't make for a great work environment. The workload is very intense and you will burn out quickly. Over time is available but the management expects to stay til closing of the project. Quality Assurance will talk down to you and will make fun of you for asking questions.Overtime, own desk.Not enough PTO, Low Pay, Too high of expectations.CaLLogix has reviewed these comments. Ultimately, we are about providing excellent customer service to our clients and their customers. We strive to support over 200 employees as much as humanly possible, without sacrificing excellence. Customer Service is not an easy job, but we love it, and we hope to employ people who feel the same way!It is easy to post a review anonymously, regardless of the truth. NOTHING about this review is accurate or true.It is our hope that our response helps readers make an informed decision about our company, in the hopes that the false accusations and angry insults indicate something more about the individual than about CaLLogix."

CSR - Customer Service Representative (Former Employee) says

"I worked there for over a year the supervisors never helped when you asked for it I had to call the labor bored twice on them they took over a dollar away from my pay and they also took 2 of my breaks away and then fired me today due to to many absences when I had medical reasons and notes behind them .NoneEverythingCaLLogix has reviewed these comments. Ultimately, we are about providing excellent customer service to our clients and their customers. We strive to support over 200 employees as much as humanly possible, without sacrificing excellence. Customer Service is not an easy job, but we love it, and we hope to employ people who feel the same way!It is easy to post a review anonymously, regardless of the truth. In specific response to this review:Reductions in pay were instituted to this particular former employee for failing to meet performance and attendance expectations, and it was an attempt to preserve her employment. After no improvement was made, her employment was terminated. Hopefully she learned from her experience here and will make a great employee for another company. It is our hope that this response helps readers make an informed decision about our company, in the hopes that the false accusations and angry insults indicate something more about the individual than about CaLLogix."