Walgreens Boots Alliance Sucks Customer Reviews and Feedback

From Everything.Sucks

Walgreens Boots Alliance, Inc. is an American holding company headquartered in Chicago, Illinois, that owns Walgreens, Boots, and a number of pharmaceutical manufacturing, wholesale, and distribution companies. The company was formed on December 31, 2014, after Walgreens purchased the 55% stake in UK and Switzerland-based Alliance Boots that it did not already own. The total price of the acquisition was $4.9 billion in cash and 144.3 million common shares with fair value of $10.7 billion. Walgreens had previously purchased 45% of the company for $4.0 billion and 83.4 million common shares in August 2012 with an option to purchase the remaining shares within three years. Walgreens became a subsidiary of the newly created company after the transactions were completed.

An employee shared this in review, "My experience at Walgreens was rittled with issues. They company keeps its stores always understaffed. They do not provide adequate resources to the employees. They do not treat their employees like human beings especially pharmacist. They do offer opportunities for advancement but it is a aggravating battle to fight. They do offer reimbursement but depending on what it is the process is utterly frustrating. They do offer financial assistance for aspiring pharmacist but it is very little compensation. They do not care about customers only profit. I will say they do pay a good portion of you insurance though and offer options to buy stock in their company. They retirement plans are good, if you can make it that long in the company."


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Assistant Store Manager (Current Employee) says

"Managers throughout the company lack basic skills to run the store. The company as a whole devalues there employees. Have to do all the work with no overlap and few trustworthy employees.Varying scheduleEverything else"

Customer Service (Former Employee) says

"after 31 years of service, I was terminated because someone lied! Nobody cared about what I had to say. Didn't get a raise the last 6 years but was faithful any way and dedicated to working for Walgreens. noneeverything"

HR Business Partner (Former Employee) says

"High levels of constant turnover with leadership and employees. Low resources and constant reorganizations. Low engagement and difficult culture. Lack of a clear vision."

Assistant Store Manager (Former Employee) says

"Don't ever work at Walgreens, even in management positions. And ESPECIALLY not in the pharmacy. No work/life balance, corruption everywhere, favoritism, manager incompetence, homophobia, sexism and racism are displayed out in the open. The works! And benefits- what benefits? This business is a joke. No respect, you get treated like an animal by both your peers and the customers. You lose your dignity on the first day on the job. Avoid avoid avoid!Everything is horrible about this place. The compensation, the benefits, the people working here, the customers. Absolute nightmareSee above"

Pharmacy Technician (Former Employee) says

"Management is terrible. Training was terrible. Learned a lot on my own or from other locations. Not very supportive or encouraging. Wages are not even compatible with other pharmacies."

Certified Pharmacy Technician (CPhT) says

"Not appreciated not valued not respected. You will get paid less then the person you are training. High turnover in some departments and some stores says alot."

Walgreens shiftlead (Former Employee) says

"They do not care for their employees.. they only care about numbers.. they messed with my prescription status as to where I was getting 30 day supplies as I requested to a 90 supply because it looked good for the store manager. We were forced to get flue shots as the manager said it was policy.. we were forced to take surveys because the manager said it was policy to download apps on phone because it was policy"

General Labor (Current Employee) says

"Management is horrible. Advancement is really poor unless you know or have an insight in management! Benefits are really poor especially if you have a family. Good beginner job but everybody pretty much leaves for better opportunities just because the DC is so old And lack of morale."

District Manager (Former Employee) says

"Walgreens used to be a place you were proud to represent - unfortunately it has changed to leaders with greed. The leaders look out for themselves and not take an interest in developing people - unless you are family or friends of family!"

Leadership Team Member (Former Employee) says

"Watch out for this company . They close stores , cut pay, and expect more. They stopped giving bonuses and the CEO is a crook . Since the merger this once great company has become nothing more then a cost cutting company with no interest in building sales. They work the pharmacist to death like a factory job. Cvs is much better choice at least they want growth"

Boots Beauty Consultant (Former Employee) says

"It was great talk but nothing big in return for your time and education they didn’t actually take care of you just your numbers and didn’t listen to what you asked about or took care of it when it would have made it better"

Store Manager, Pharmacy and Retail Operations (Current Employee) says

"Walgreens has cut many benefits from its employees and is not a good place to work. High demands and low pay. Look somewhere else to work. No stock option benefits either."

Pharmacy Technician (Current Employee) says

"Poor and abusive management. When you say something your hours get cut. I should never have taken a job at this location they aren't all this bad just the North Muskegon location.Any breaksPharmacy Management"

Staff Pharmacist (Former Employee) says

"DO NOT WORK FOR WALGREENS. They pay very poorly, do not allow work-life balance, and cut hours continuously under the adage it is for the business. They micromanage everything. Poor training with a high turnover rate. You are better off working elsewhere where you would be treated better. No room for advancement and most of the store technology breaks down. The company was better managed by actual pharmacists than businessmen who could care less about increases in pay for those that actually do the work for the company.noneeveryone always seemed stressed out"

Store Manager (Former Employee) says

"This company is so far behind the times it will not be far behind closing all together I was one of there most successful managers but got no backing from above back stabbing management to add to the drama"

Pharmacy Technician I - CCO (Former Employee) says

"In my 4 months with WAG, I realized that they were primarily focused on cultivating a good image while providing lousy benefits, neglectful management, and refusing to train their team members properly due to the involved cost. It truly is in every sense a revolving door kind of establishment. Their policies suck and they will find any way they can to get out of PTO, maternity leave, etc."

Operations Administrator (Current Employee) says

"The function leads are unprofessional. The help desk employees are RUDE no one helps you. Sucky pay and rude customers. Worst company ever. Never work here."

Shift Lead (Former Employee) says

"This company went from being the best company to work for, to being one of the worst....starting with the buying of Boots. They only care about numbers, and the literally tell you to your face that you are a warm body and they can replace you just as fast as you clocked in...The Pharmacy Manager's at this store are quite awesome!Manager's attitudes-the higher ups have ruined these people, they have made them rude and uncaring and they make them jump thru non existent hoops to become DM's"

Cashier/Customer Service (Former Employee) says

"Things aren't what they used to be.The store is understaffed and the few that do work there aren't paid well enough for what's expected from them. They can't stock the shelves without staff and when it does get stocked, thieves are allowed to simply walk right out the store with it .Employees are expected to look the other way.If you can fake a smile ,not get stressed over the long wait lines ,the unhappy, impatient ,needy customers and don't mind that you'll work most every holiday of the year for a wage that's just barely livable then this is doable.Short staffed and low pay"

Pharmacy Technician (Former Employee) says

"Micro managing nonstop! Don’t do it! They tell you it’s not a call center but it is. They don’t give you the time on the phone to give the quality care that the patients really need.You get your pharmacy technician licenseEverything else"

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