Vnsny Sucks Customer Reviews and Feedback
Founded in 1893 by nursing pioneer Lillian D. Wald and Mary M. Brewster, the Visiting Nurse Service of New York, VNSNY, is one the largest not-for-profit home- and community-based health care organization in the United States, serving the five boroughs of New York City; Nassau, Suffolk, and Westchester Counties; and parts of upstate New York.
A former employee said this in a review "For my honest opinion, VNSNY is the worst place to work. You are over worked. A typical work day is stressful, ignored, and down right awful. I would never recommend working for this company. The department I worked for only hired either family friends, cousins, or relatives (same religion) as well as same age, some of these employees were married. Only the SAME employees were recognized and rewarded. This meant there was never a raise, never a compliment or a pat on the back, only fear was the workplace culture. At one point some of the managers felt as if they were entitled to yell at you. Worst company ever. I would never recommend it".
Sr. Accountant (Former Employee) says"Very stress environment - No Work/Life Balance - Very Long hours are demanded by department Senior Level to close the books. Lack of Management directions. Cons: Long Hours"
Intake Coordinator/Social Worker at Visiting Nurse Service of New York (Former Employee) says"For my honest opinion, this is the worst place to work. You are over worked that is what a typical work day is like. Stressful, ignored, and down right awful. I would never recommend working for this company. The department I worked for only hired either family friends, cousins, or relatives (same religion) as well as same age, some of these employees were married. Only the SAME SAME SAME employees were recognized and rewarded. This meant there was never a raise, never a compliment or a pat on the back, only fear was the workplace culture. At one point some of the managers felt as if they were entitled to yell at you. Worst company ever. I would never recommend it."
Clinical Care Manager (Current Employee) says"This company practices nepotism, and other unethical criteria for promotion. Poor opportunities for advancement ; often hires unqualified individuals."
Customer Service Representative (Current Employee) says"Would not recommend. Felt like high school all over again!"
Manager (Current Employee) says"The Population Health and Education and Development department has a large turnover because of Management’s lack of respect for employees, lies on work from home practice, and requires you to request paid time-off six months in advance. Current employees are not happy and leaving for other home care and hospital settings. Apply with caution and ask up front on PTO policy and work from home."
RN Staff Nurse (Former Employee) says"Not recommand at all"
Public Relations Specialist (Current Employee) says"This company does poor planning. Poor communication with the work staff. Career advancement is very difficult. There is no concern for work life balance ."
Account Manager (Current Employee) says"This is a terrible company to work for. They do not pay much and increase the responsibilities monthly with out increase of pay. The upper level management only helps their friends and family advance within the company, The greater majority of the staff of minority decent are not given the opportunity to advance to upper level positions even with the experience and credentials. They do not provide proper training for the staff before putting them into the main work flow rotation. There is not support from upper level management for the people they supervise. The company makes so many drastic changes that all but cripple the work staffs ability to do the work. For instance they change the phone systems to programs that are very inefficient and it impacts communication between internal and external staff as well the ability to help clients. There is not a clear business plan or model. The average person that works for the organization has no idea what the goals of the organization are. Cons: Working here"
Intake Coordinator (Former Employee) says"Working at this company for many years i have to say it has gone from Bad to worst within 3 years. Everyone feels unsafe about there jobs. everyone is overworked , many quit due to low worklife balance. Poor communication from snr management. Communication around change in processes are horrible. Overall a toxic work environment Cons: horrible management, work environment, micromanagement at its finest, horrible training and lack of communication from senior management"
Enrollment Coordinator (Current Employee) says"Company does not value and invest in its employees. Management let great talent walk out the door. Many talented individuals were forced to leave. People that are there are not recognized and developed. No opportunity for growth due to politics. Very political organization. Not based on what you do but who you know. Cons: No organizational stability"
BSC/Team Assistant (Former Employee) says"Working at VNSNY was a horrible experience, because we were treated badly by the managers. First, the entire process is unorganized, then you have managers whom are very condescending. We use to not speak to each other just to avoid any negative issues or feedback. Cons: don't have a disability because they are not willing to work with you."
Claims Specialist (Former Employee) says"Too much favoritism and childish environment."
Care Manager (Former Employee) says"The company has many issues which are not addressed. This is not an enivornment to flourish since Management is finger pointing for their incompetent decisions."
Temporary Member Service Rep (Former Employee) says"I worked as temp in the New York, NY office and the experience was not friendly. Staff were not welcoming and are not the best at training new staff. Management are partial and did not have a desk or username/log in available to work efficiently for my first month. While management knew, I had to retrieve my own empty desk to work at along with my username and log in for the systems used/needed to assist in-coming callers. I have never worked at an organization that was so unprofessional, unorganized, and with such a low morale. This is not a friendly atmosphere that promotes team building. I would not recommend working at this location as a temp. Unless you choose to be part of the high turnover rate and be treated unequal while you witness others outside of your nationality not experience what your experiencing. Too much to inequality to endure for the rate of pay offered to a temp. Cons: Low team morale"
Clinical Manager (Former Employee) says"Management provides no guidance, no one knows anything, the ancillary staff think that they are your boss due to poor management. Leadership is unable to lead. Stay away from CMO & ESPRIT. They treat their staff poorly. Cons: Management"
Former Care Manager and UM Manager (Former Employee) says"Population Health Department Care manager/UM manager."
Coordinator of Care (Former Employee) says"Over worked staff/poor scheduling/poor mgt..needs restructuring.. will be better if complete restructuring of management will be done/ some staff really dont care and rude"
PT (Former Employee) says"new management in bronx - is a hostile environment they won't let you your own way. they want there way or no way"
Former care manager (Former Employee) says"I have never done anything like this is my life, but I feel a responsibility to other human beings to warn you about the population health dept. Please, I am begging you to avoid it at ALL COSTS. Management is seriously cruel and degrading. You will hate working for these people , they have been with this company for a long time and they terrorize staff. The work culture is oppressive, punitive, micromanaging, disrespectful and demeaning. Do not even think of applying for a care manager position. It is a revolving door, no one makes it past a few months. They consistently say “we are a start up” as an excuse for treating people horribly. I am not a complainer, I have had many jobs in my life and this is the absolute WORST EVER. The people who work in this department are lovely and the best coworkers ever. The management will make you hate the fact that you were ever born and ended up here. DO NOT APPLY TO POPULATION HEALTH. You will live to regret it!!"
Licensed Practical Field Clinician (Former Employee) says"Lack of communication amongst employees disregard from management, constant pressure to see more patients than the work day permits without breaks must see Pt’s regardless of parking situation or environment no regard for scope of practice paper work extremely lengthy Cons: Pay rate"
Former Employee - Coordinator says"I worked at Visiting Nurse Service of New York full-time Cons: Management is horrible. Employment turnovers"
Former Employee - Customer Service Representative says"I worked at Visiting Nurse Service of New York full-time for less than a year Cons: - the supervisors from each branch are unhelpful and irresponsible. - Company doesn't care about their clients especially when they are in need of a HHA. - Expects to handle calls less than 10 minutes, even when most of the cases take longer than that - the training is only a week and expect one to know everything by then. You learn on the job."
Former Employee - Call Center Representative says"I worked at Visiting Nurse Service of New York full-time for more than a year Cons: Micro Manage , must always man your desk/phone"
Current Employee - Placement Coordinator says"I have been working at Visiting Nurse Service of New York full-time for more than 10 years Cons: Pay is low, benefits package is not competitive with job market, non existent/poor communication between management and employees, infrequent raises, environment does not foster employee development or encourage employees returning to school to gain marketable skills, employees are treated as a number not as human beings"
Former Employee - Provider says"I worked at Visiting Nurse Service of New York full-time for more than 5 years Cons: Salary, lots of politics involved."
says"I worked at Visiting Nurse Service of New York for more than a year Cons: Awful-full hiring process, the HR is horrendous, and non responsive. Poor manager support/follow up when in the field. Your job/money is fully dependent on someone who assigns you the cases(in my case didn’t care about their or my job/time). Management/directors are useless and only care about the bottom line."
Former Employee - Mental Health Specialist says"I worked at Visiting Nurse Service of New York full-time for more than a year Cons: Everything. The organization has a great idea but did not execute it well. Supervisors were not trained and had no prior experience. You were on your own to teach and learn for your self. IF you asked for help you were looked down upon. and if you didnt ask for help you were told to "do better." This position was not a place for you to grow. It's a great job for in between but not long term. Staff were rude often times and were not sure of the position themselves. Staff were not receptive to feedback or creative ideas. Some staff received higher salary than others. The turn over is SO HIGH TOO! Which is NOT a good sign for professional growth. If you're a social worker you do NOT receive license hours . Lack of communication between supervisors and employees."
Current Employee - Staff RN says"I have been working at Visiting Nurse Service of New York full-time for more than 8 years Cons: No work and life balances,overloading with cases,management is deaf to any complaints.Used to be great place to work,not anymore.The pay is lower in comparison with other agencies,amount of work is much more..."
Former Employee - Registered Nurse says"I worked at Visiting Nurse Service of New York full-time for more than 5 years Cons: Management very deceitful. Too much mandatory overtime. The union is very unhelpful. Too many cases per day without the support of management. There are way too many supervisors getting paid well and not doing anything and not enough nursing staff. Far too many involuntary transfers to very far places based on union seniority. It’s a very combative and toxic work environment."
Current Employee - Operations says"I have been working at Visiting Nurse Service of New York full-time for more than 10 years Cons: took away every incentive that was given to employees they are no reason for anyone to join they employees are overworked no more work/life balance no annual raises and turn most employees to non except so no more bonuses and Management are not approving overtime"
VNSNY Jobs says"The contributions of our community of professionals are the keystone for the standard of excellence we have establi… https://t.co/XmrrL71y4A"
VNSNY Jobs says"Can you recommend anyone for this job? Registered Nurse, Hospice Admissions - https://t.co/kO5gLqHk7q #NewYork, NY #RN"
VNSNY Jobs says"Our dedicated, compassionate staff makes it possible for VNSNY to offer a full array of home and community-based pr… https://t.co/Q6YkRVT5lK"
In these times says"RT @AnnetteCarabal8: These are my parents with dementia & VNS hasn’t approved more home care hours the last 3 times we asked. Listen to the…"
In The News
New York Times reports"Whistle-Blower Suit Accuses Visiting Nurse Service of Fraud"
amNY reports"Gay nurses bring it home during the coronavirus crisis"
Whistleblower News Review reports"Visiting Nurse Service of New York Faces Medicare & Medicaid Fraud Suit"
New York Times reports"Medicaid Home Care Cuts Are Unjust, Lawsuit Says"