Vizio Sucks Customer Reviews and Feedback
Vizio Inc, stylized as VIZIO, is a privately held, American company that designs and sells televisions and sound bars. Vizio sells its products through physical retailers and online. The company was founded in 2002 and is based in Irvine, California, United States.
A former employee said this in a review "Short answer. Do not work here. Had a very bad experience with poor management as have many other employees. VIZIO's ODMs and employees all work hard to avoid liability for failures rather than produce compelling and high quality products. Awful Experience".
Current Employee - Anonymous Employee says"Toxic Leadership (Can't stress this enough), Immature co-workers & upper management, a bit of favoritism"
Former Employee - Anonymous Employee says"This is specifically abt the SF office. Very old school legacy TV technology. Processes and languages ppl speak here are from the stone age. Lots of tired bitter ppl left here who are just clinging on unfortunately. Low salaries."
Former Employee - Manager says"-Salaries are VERY LOW for the work/hours you put in (take the standard salary for your position and -25%, yes MINUS 25%! That's what you'll get paid. -Terrible career development - you'll only get promoted when your boss leaves or retires (so you'll be waiting for years and years) -Long hours are a constant, you'll work 12 hours a day all year round -People who work there have no knowledge/experience outside of the Media, TV consumer electronics, cable, and marketing industries and they don't care about implementing best practices from other successful companies and industries -Nearly everyone there is pretentious and arrogant (about 70% of the company)"
Current Employee - Anonymous Employee says"Worst management, many people pretend they are working but actually they had nothing to contribute to the company."
Former Employee - Anonymous Employee says"It’s been painful to witness VIZIO’s decline over the past few years. VIZIO’s customers felt betrayed as multiple shortcuts, violations and misrepresentations were publicly exposed through various class action lawsuits and a settlement with the Federal Trade Commission. After VIZIO’s multiple attempts to leverage their TV brand into new products/services failed, VIZIO attempted to take the company public, but investors showed a lack of interest. A Chinese company LeEco made an acquisition offer but that was withdrawn. Now, they are pinning their hopes on Inscape, considered by many a trojan horse that monitors and sells what consumers are watching. VIZIO finally recognized that some of the senior executives were acting in their own best interests, and they are no longer with the company. The future of VIZIO is highly uncertain and it wouldn’t surprise me if they filed for bankruptcy protection or are forced to sell out of desperation in the next year or so."
Current Employee - Anonymous Employee says"no work life balance, dont care about family. Poor leadership who feed you full of BS with vague promises."
Senior Manager, Product Marketing (Former Employee) says"The Senior Leadership at VIZIO is so out of touch with their employees, and it makes for a very toxic work environment. They lead with fear and aggression, and don't bother to listen to the input or recommendations of the people they've hired to do the jobs. They've let go of so many good employees because those employees had a strong opinions and positions that didn't match that of Sr. Leadership, and despite their words that say they value people's positions on things, that's just talk, and they in fact see that as being "difficult". VIZIO has a culture of back-stabbing, being on the "right or wrong" team, and berating their employees to feel that their voices don't matter. I've worked in a number of large companies, and I can say that I've never had to deal with this type of toxic work environment in the past."
National Account Manager (Former Employee) says"The current leadership is poor, and there is a lack of respect towards employees. No work life balance, and there is absolutely no company culture. There is also very little chance of career advancement."
Manager (Current Employee) says"For the years that I have been there, there's always a disconnect between upper management and the staffs. The ones who know how to claim credit and socialize can do the lease amount of work or just take advantage of people who's cares for getting the job done. There's always finger pointing.free snack and beveragethe blame culture."
Senior Manager, Product Marketing (Former Employee) says"Upper and Lower Managment did not communicate nearly as much as they should. This company is too small to be as fractured as it is. Products are great and there is passion in the employees.. but management needs allot of work."
Sales Analyst (Current Employee) says"Love the fast pace of this job and company. Learned so much about electronics. There are days where it doesn't seem like you'll get anything done but love continuous workload."
Management (Former Employee) says"Different Sites have different cultures. Executives are focused on the bottom line. Depending on where you are located there isn't a lot of room for advancement in some departments."
Regional Manager Canada @ mVentix (Current Employee) says"They have the potential to be a big player in their space but the lack of effective leadership has proven to be a weakness they choose to keep an erode the culture and lose talent.Great brand and productsNo one knows where they stand month to month."
Executive Resolutions Team (Current Employee) says"Unusual work hours that change frequently. Long work hours and they are very erratic during the holiday season. Between November and February expect to work lots of overtime and Weekend s.Good working conditionsHours change frequently"
Supervisor (Former Employee) says"No me gusto que la dueña de la agencia fuera muy elitista al contratar a la gente, ya que solo se fijaba en apariencia física y no en lo que realmente podría hacerel sueldo y la ayuda de pasajesActitud de la dueña de la agencia"
Technical Support (Former Employee) says"Overall, I enjoyed my time at Vizio. Everyone was very friendly and helpful if you had a question. The managers I had were all very helpful and really tried to help you if you had an issue. A lot of turnover the last six months which left us understaffed. Benefits were OK, nothing special. The pay was very low. Even if you get a promotion from Level 2 Technical support, which is where everyone starts, to Level 3 or 4, you only get a .25 raise. Limited opportunities to advance. Vizio will say they have never had known issues with any devices, but they have had some known issues that don't get addressed fast enough, so you have a lot of customers calling in with the same issue and that leads to frustration with the employees and the customers. Training was very good.Great people, very helpful and friendlyVery low pay, limited advancement opportunities, average benefits."
Cajero encargado de turno (Former Employee) says"Fue un tiempo muy bueno de trabajo en el que debo destacar el trato con el pùblico ya que soy bueno resolviendo problemas y la relacion con los compañeros que estaban a mi cargo. El tema mas dificil es la rotacion de los empleados y la enseñanza constante de nuevos empleados.relacion con los clientesrotacion del personal"
Technical Support Representative (Former Employee) says"The job was very stressful, hard to find to maneuver they system in order to find the answers you need to provide to the customer. It's good pay with major stress."
Sales Analyst (Former Employee) says"there was no work life balance. i was not there long enough to evaluate. A typical work day was long with tedious. The hardest part of the jobs was trying to balance things. Went to a meeting and was told I had to pay attention to information given at meeting, but was also expected to keep my full daily work load up to date during the meeting time."
Phone Agent (Former Employee) says"this was the place I was going to work forever until the company downsized, it was a fun place to work with good benefits and spiffs with bonuses a plus."
Telecommunications Technician (Current Employee) says"accept incoming calls from vizio customers needing assistance for there vizio products and help set up or solve issues they are having with their products"
Program Manager (Former Employee) says"A day , in the life, of a VIzio employee, is very hectic. Most people are dealing with multiple TV skus with reset deadlines which, if missed, could completed collapse the companies financials. This for sure lead to high stress but at the same time work days seem to wiz by. the employees are very talented and communicate well. the contract manufactures had on-site support so problems were able to be resolved or at least added to JIRA in real-time and easily worded in Mandarin so that China/Taiwan could start to corrective action process.employeessalary"
Cronic says"AGAIN WHAT IS WITH THESE S*** COMPANIES THAT OUT SOURCE ALL THEIR WORK TO 3RD WORLD COUNTRIES THAT CAN'T HELP YOU AND YOU KNOW THEY PAY THESE PEOPLE NOTHING. YOU GUYS ARE S***. DON'T BUY THEIR PRODUCTS THEY ADMIT SPYING ON THERE CONSUMERS. " THEY SAID WERE SORRY AND HERE IS 30 DOLLARS TO COMPENSATE FOR STEALING YOUR INFORMATION AND SELLING IT TO ADVERTISEMENT COMPANIES. I SAID WHAT HAPPENES IF I STEAL YOUR INFORMATION FROM MY HOME PC I WOULD END UP IN GUANTANAMO GETTING BENT OVER BY BIG BOBBA. I SAID THIS AND THIS IS A TRUE STORY AND YES I AM IN CAPS. F*** THIS CORRUPT COMPANY AND YOUR SPYING PRODUCTS D BAGS."
TL says"Bought their surround sound had nothing but frustration with it and the reurbed unit they sent. There was misunderstanding about their 1 year guarantee.also. Good thing Costco knows about customer satisfaction took it back with a full refund."
kaptainth says"HORRIBLE CUSTOMER SERVICE VIA PHONE AND IN-STORE! MGMT MORE IMMATURE THEN OTHER EMPLOYEES STATED WAS NOT FIXING ISSUE HIS STORE WAS REASON FOR MESS UP! WILL NOT BE SHOPPING/ORDERING PRODUCTS DUE TO EXPERIENCE!! RUDE AND STILL WAITING TO FIX ISSUE AND WILLNO LONGER PURCHASE GOODS FROM THEM AFTER BEING DISRESPECTED BY MGMT AND CSR AGENT BUT THEY FORGET US CONSUMER'S ALLOW THEM TO COLLECT A CHECK AND EMPLOYMENT! I WILL ALSO BE REPORTING TO AGENCIES FOR UNPROFESSIONALISM AND SCAMS CONDUCTING AS A COMPANY!! PLEASE AVOID ANY PRODUCTS BY VIZIO THEY ARE A HORRIBLE AND UNPROFESSIONAL!"
OSA MENS says"i bought a smart tv and just after a few months my youtube stopped working and all the company could tell me is they are sorry for the inconvenience. they expect me to dump it and walk into the store and buy another one. would recommend people really check before buying any of their products i am not buying anything vizio again for sure"
Tasha's Person ?? says"I wish I had the money for a new TV. Everything in my apartment can connect to my internet except this fucking… https://t.co/26PkWEFVpN"
Horny Sanders says"I have a vizio monitor. Sucks absolute ass, screen tears everywhere, high input lag. #viziosucks"
Mary Collins says"Just gotten a new @VIZIO Tv and the remote sucks. I have to keep pressing the button I want multiple times just for it to register"
Ralph An✞hony says"Y’all my sound bar subwoofer just blew out for no reason today... idk if the glue came off or what but this sucks. Cmon @VIZIO"
In The News
CNET reports"Vizio V-Series (2019) review: Budget TV betrayed by weak streaming, picture quality variations"
The Verge reports"Vizio accuses LeEco of breaching settlement over failed $2 billion merger"
TVRev reports"The Revisionists: Vizio’s Katherine Pond On Connected TVs And The Fight For Audience Attention"
Screen Rant reports"How To Update Your Vizio Smart TV | Screen Rant"