US Foods Sucks Customer Reviews and Feedback

From Everything.Sucks

US Foods (formerly known as U.S. Foodservice) is an American foodservice distributor. With approximately $24 billion in annual revenue, US Foods was the 10th largest private company in America until its IPO. Many of the entities that make up US Foods were founded in the 19th century, including one that sold provisions to travelers heading west during the 1850s gold rush. The company used the name


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Former Employee - Order Selector says

"They give you thirty days to learn the job without the proper training. If not they will fire you. How about 60/90 days."

Current Employee - Order Selector says

"There is a lot though"

Former Employee - Anonymous Employee says

"Incompetent and carless management needs a complete overhaul"

Former Employee - Fork Lift Driver says

"Long hours With no support from upper management"

Former Employee - Procurement Specialist says

"Horribly run. Purchasing smaller companies and running them into the ground. Mass layoffs. No loyalty, only to their shareholders not employees"


"The sales reps are simply the stupidest people I have ever dealt with. Combative, rude, and not particularly intelligent. They don’t understand how US Foods systems work, can’t do their jobs correctly, then blame everyone else for their own incompetence. Is this really who we have out in contact with our customers??? Train the sales force, again, again and agin."

Former Employee - Customer Operations Coordinator says

"You will be underappreciated and treated like your feedback is worthless if you are an hourly associate. Upper management and Project Managers repeatedly make bad decisions at the expense of the doers, never taking the doers feedback into account, since they see them as mindless worker fools. Though one of the company's values is to speak up and management is supposedly encouraged to respect employee feedback, that's not what actually happens on the floor. There is a terrible lack of respect from supervisors and up towards anyone that is not a "yes man". The brightest and best workers are overlooked for promotions if they tend to speak up to discuss alternatives to management's decisions, while their underproducing peers are promoted. Promotions outside the department rarely happen due to favoritism company-wide, unless you can move out of state. If you are comfortable being completely stagnant in your career while making below market pay- go for this job. Otherwise, run fast and far in another direction!"

Former Employee - Territory Manager says

"The stress of this job is unbelievable. Upper management only cares about themselves. You have to work on Sunday and if you do something right it goes unnoticed. If you do one thing wrong they threaten you even if it wasn’t your fault. Please do yourself a favor and don’t work for U.S Foods. You will remember this post thinking that I should have listened to the person who has worked there for 6 years."

Former Employee - Front End says

"Look into the nepotism at the Columbia Chef Store"

Current Employee - Supply Demand Planner says

"Inequality in pay Gender gap Unorganized Growth opportunities"

Transportation Specialist (Former Employee) says

"Worst job ever. Management team never had a plan when incorporating a new procedure. They set unrealistic goals. They worked on the buddy system and allowed certain employees to do unethical things and looked the other way. HR department should have there licensed revoked and fired. They shared everyone's personal business around the office, just an embarrassment. Drivers keep me coming to workManagement team and HR department is very unprofessional"

Selector (Former Employee) says

"This is the worst company to work for they don't care about you will work you like a dog and will terminate you if you don't make production. Management is horrible and they are strict on attendance be on your P's and Q's working for this company."

Warehouse Worker (Current Employee) says

"The management is always turning and no respect for the workers! I can’t wait to find something else and please don’t apply as you will be looking for another job soon. NoneManagement"

Fleet Technician (Current Employee) says

"Horrible company to work for. Poor leadership from management complete with lots of lies. They take care of their "pets" and work the good employees to the bone.Good health insuranceNo organization, little time off"

Delivery Driver (Former Employee) says

"Backbreaking work. Long hours. Have you work in illegal conditions. Dont listen to any of your concerns. It's a hard physical job with long hours. Not quite the career I was expecting"

Order Selector (Former Employee) says

"If you don't stay in managements face and be a yes man you will not advance the company is ran off emotions and the buddy system verse hard work. The rules only apply when it comes to disciplinary actionsPayManagement"

Delivery Driver (Former Employee) says

"if you want to make money but be to tired to spend it sign up, you will have to drive a tractor trailer in to places thats to small for a car been twist and turn all daynoneeverything"

Night Selector (Former Employee) says

"US Foods is the worst of the worst. short lunches, Managers complaints, management hasn't a clue and they have no integrity.Some teams lack of structure.Good co-workersshort lunches, Managers complaints, management hasn't a clue and they have no integrity."

Territory Sales Manager (Former Employee) says

"i worked here for about 7 years and it was horrible. there is no work/personal life balance, you get calls on weekends and nights. management doesnt care about anything that is brought to their attention"

Delivery Driver (Former Employee) says

"Management worst part of all LIARS get proof! I do I did. Have you work over 16hrs. They have many trucks paper logs yeah they’re trying to get away with it. Have you clock out and work during your lunch EDD forms you’ll see! A lot of the employees there 10 plus years friends with yard manager he’s not going anywhere I turned him in they turned on me. Can’t snitch on your manager but he can on you Pay is terrible for what you do. Dig dig dig Trucks should be at a junkyard exhaust fumes poring into cabs, duct taped windshields, air leaks on most trucks as in trucks do Carolina squats. They have some new trucks but the seniority guys in line still waiting on more to arrive five years downtheline"

Accounting Principal (Contract) says

"felt their training was not fair, giving the new people easy work and when I started they started me with difficult stuff. So, my productivity seemed less than those who received the easy work.nonenone"

Tractor Driver (Former Employee) says

"company was over worked and underpaid. Worked every holiday, Christmas and Thanksgiving. Management was a no show. New employees left to fend for themselves."

Delivery Driver (Former Employee) says

"This company does not care about about the driver all they care about is getting the product off the trailer. All you are is a number with this company. Ever since they were going to merge with Sysco the moral of the company went downhill. In Albuquerque they hired all the managers that got fired at Sysco at US Foods went downhill from there."

Order Selector (Former Employee) says

"The manager has no experience at all. They over work their employees and get made when they have to pay overtime. Everyone is not treated the same. Never organized and never know when you will get off."

Unknown (Former Employee) says

"They don't care about anyone and if they tell you they do they're lying. They laid off 80% of their staff and replaced them with high school grads that they can pay a fraction of the income. I watched people who gave them 25 years of their life be escorted out of the building as they were laid off. Management will not hold anything confidential they're all a bunch of rats New Pres doesn't care about ANYTHING other than making himself more more. Previous President knew the name of every single person in the building. He would address you by your first name and say hello every day no matter if he was alone, with peers or customers. He was fantastic. There were opportunities for advancement etc now they laid everyone off and realize it was a mistake and have 35 openings in ONE location - what does that tell you?"

Transportation Manager (Former Employee) says

"poor culture in a union environment that you have no chance to make an impact. poor work life balance as I was required to work 7 days a week and about 14 hours a day"

Recieving Associate (Former Employee) says

"Horrible management. Didnt care about employees. I would NEVER work for them! Run while you can!!! Horrible work ethic, management is a joke, the employees have their little groups. If you dont speak Spanish, dont bother applying."

Delivery Driver (Former Employee) says

"I wouldn’t refer this company to my worst enemy! They are (upper management) stealing money and finding ways around not paying drivers what they earn. They have a high turnover rate with customer’sNot there anymore! I quite!!!Clocking in"

Selector/Picker (Former Employee) says

"Management looks to get all top rate guys fired. In order to acquire cheaper labor. Very strict working conditions. Will be written up even if you are 1 minute late"

Delivery Driver (Former Employee) says

"Very dirty unsanitary work place has a delivery driver the trucks are nasty and the trailers they never wash inside the trailers. The refrigerator unit leak like its pouring rain.(they have these blue cooler covers the put over your pallets that are moldy the plastic shutters by the back roll up door are moldy dirty. Management is a joke the only job I ever had that allowed someone (good ole boy) to have 3 job changes in one year trans manager (could not handle the job) to trans clerk to a shuttle driver. They will hire anyone with a heartbeat or cdl The equipment less then a year old looks like sh-!t. You will have pallets of product that do not even belong on your trailer. Stop ones pallet will be behind stop -3-5 and -5-10. Supervisors lazy ex military guys that cant even do the job there self, that just act like they know what or how to do the job. (more talking and no action.) They sell cheap sh-!t to customer with bad credit so you will have to wait to get a check or cash or call in to the credit department which holds you up ( which is a joke ).Hurry up and wait!"

Daisy says

"This place is not very good. Turns out they give customers a rating between A to F, based off how much you order and how often you order. If you’re a E customer they will skip your delivery if the driver runs out of time. The sales rep was useless and made false promises. Tried to pick up order will call and they made us wait almost 2 hours."