UGG (formerly UGG Australia) is an American footwear company and a division of Deckers Brands. UGG is a registered trademark in the United States and over 130 other countries for footwear, as well as bags, clothing, outerwear, home goods, and other products.
A very disappointed customer shares her review on productreview.com.au, "The quality of UGG footwear is atrocious. Also very poor customer service with an exchange of a faulty item still underway after 2 months and no contact from UGG. Have been ignored plenty of times via email and their phone number is disconnected. Clearly a poorly run business selling poor quality goods with no focus on the customer."