Total Wine Spirits Beer and More

From Everything.Sucks

Total Wine & More is a large, family-owned, privately held American alcohol retailer founded and led by brothers David Trone and Robert Trone. Total Wine & More was named Retailer of the Year by Market Watch in 2006, Beverage Dynamics in 2008, and Wine Enthusiast Magazine in 2004 and 2014. The company is headquartered in North Bethesda, Maryland.

On January 2019 an angry costumer wrote for sitejabber about the terrible costumer service at Total Wine & More: We've been going to Total Wine 4-5 years and your customer service is terrible! Employees NEVER say hello can I help you! I told this to Dee the cashier. She's the only one who greeted me and the customer next to me AGREED! You NEED to train 'management' and employees in customer service.

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