The Lcbo Sucks Customer Reviews and Feedback
The Liquor Control Board of Ontario is a Crown corporation that retails and distributes alcoholic beverages throughout the Canadian province of Ontario. It is accountable to the Ministry of Finance. It was established in 1927 on the advice of Ontario Premier Howard Ferguson, to sell liquor, wine, and beer. Such sales had been banned outright in 1916 as part of prohibition in Canada; thus, the creation of the LCBO marked an easing of the province's temperance regime. By September 2017, the LCBO was operating 651 liquor stores.
According to NEWSWIRE in May 2011, a study was conducted by Statopex Field Marketing on behalf of the Ontario Convenience Stores Association and found that the LCBO fared poorly when checking for the age of minors. Minors between the age of 15 and 18 were used to determine how often LCBO store staff would check for ID before selling alcohol. Minors in the test were accompanied by an adult at a distance to verify any sales that occurred. The test determined that 1 in 4 minors were able to purchase beer at the LCBO without ID. This was poorer than the results shown for The Beer Store, where 1 in 5 minors could purchase beer, or chain convenience stores in Ontario where as few as 1 in 8 could purchase tobacco. The LCBO countered by stating its "retail staff challenged 3.6 million people who appeared underage or intoxicated in 2010 and refused to serve more than 190,000 customers."
Warehouse Worker (Former Employee) says"Lets do the math. The company wants you to lift 550 boxes of around 30 kg each in a 8 hour shift . 1 hour goes to break ,so 550 boxes (around 30 kg each) in 7 hours , ie 7*60 = 420 minutes. So u have to lift more than 1 box of 30 kg In a minute and drive a mini forklift kind of think ,which is difficult to drive and also back breaking. So u need to lift around 15000 kg in each shift , and bend around 2000 times, it breaks ur back , upper back and lower back, spine, hands , shoulder. If u are performing bad , the supervisor keeps forcing you to do more very badly. They say 16.10 but after union and some kind of tax u get 13. Something. It will take around 12 years to become supervisor (first promotion). Supervisors doesn't do any job , they just walk around. Dont waste your time. And the management is terrible, they treat u like a machine, I can see my co workers struggling to meet numbers and , suffering from body pain . Cons: Body pain"
Warehouse Associate (Current Employee) says"For the love of God - find another job. If you find other reviews, you'll see much more of what happens in this place. Here are a few examples: Cons: Everything else"
Warehouse Worker (Former Employee) says"Of everywhere I worked, this was the worst place ever. Management is very poor, supervisors are extremely demanding. We had to pick up so much overtime in the summer and December that I was hardly in contact with my family and friends. The pay is very low for the amount of physical labour involved for 8-12 hours, certainly not enough for living independently. The supervisors don't train their employees properly, and yet you'll get blamed (and possibly fired) for something you're not responsible for. Many employees worked for only 2-3 weeks and left without even having another job lined up (and they lied about it when they left). They forced me to move from afternoon to midnight shifts without any explanation; I struggled with mental health problems as I was feeling socially isolated (friends and family were sleeping while I had to work). It is impossible to approach any other staff member for personal issues as they take their jobs way too seriously. Cons: Long hours, bad pay, demanding work atmosphere"
Warehouse Worker (Former Employee) says"Do your research before accepting a position, staff incredibly rude No benefits, poor training Such a poisoned environment. I was on permanent midnights and had way to much work put on me. Don't waste your time. Cons: full time staff very rude"
Warehouse Associate (Current Employee) says"Your a robot do as they say. Full time paid extra during covid19 you as a temp, seasonal or casual make NO premium. You take all the hard work and busy shifts for $16.10 / hour while full time who do basically no work make $33. Double time for overtime, you make time and a half. Cons: No advancement, low pay, no union protection since you are disposable, You wont be hired on for years, Pension starts only after your high enough or 3+ years."
Cashier/Customer Service (Former Employee) says"Senior staff all seem to be bickering among each other . For seasonal working, when weeks go by without hours they did nt have alot of patience if you forgot how to do something."
Seasonal Customer Service Representative (Former Employee) says"I was hired as a Seasonal Customer Service Representative over the holiday season. I was promised that I would be placed on cash, but that couldn't be further from the truth. I ended up working at a warehouse, doing the night shift re-stocking shelves with the management constantly lecturing me on the pettiest thing. This was a toxic environment and the hardest part of the job was the repetitive strain and awkward positions that I have put myself in just to acomplish the task. Cons: Long hours on the night shift, repetitive strains re-stocking, and co-workers assuming that you know the layout of the store"
Customer Service Representative (Former Employee) says"I stupidly wasted 11 years of my life with this company. They are terrible in every imaginable and some unimaginable ways. If you are a terrible person you might rise to the top. Good luck."
Permanent Casual Customer Service Representative (Current Employee) says"No hours. No respect, poor management, no chance for advancement. Absolutely no benefits nor the opportunity for pay increases within a timely manner (less than 2 years between increases), due to NO hours."
Customer Service Representative (Former Employee) says"No hours only holidays and weekends. No uniform allowance. No advancement unless your there for 20 plus years. It’s a business they don’t care if you have a family emergency. Better be there for your shift. No benefits. Asked to travel to another store an hour away for a 3 hour shift. No mileage compensation."
Cashier/Customer Service Representative (Current Employee) says"Takes at least 10 years to get full time. Hours are based on seniority so if you are just starting you are lucky to get one shift a week. People with more seniority get better shifts but also are the laziest workers. Leaving all the work for the bottom casuals to do on a Friday night Most customers are rude, because alcohol is involved. Lots of cuts so less staff on each shift but want everything looking immaculate as if we had enough staff."
Customer Service Representative (Current Employee) says"worked seasonal and there are no hours provided, really a waste of time and shows how the government messes around with our taxes. wasted time on training that we will never use"
Warehouse Worker (Current Employee) says"Low morale. Incompetent management. Favortism runs rampant. Supervisors are not very intelligent. Very poorly organized workplace. Uses to be a great place to work now its very very poor and production is veey low as well due to incompetency and rock bottom morale. Cons: Everything else"
Labourer (Former Employee) says"Great if you love having Overtime forced on you with threat of dismissal. The management plays favourites so dont expect to land a job without brown nosing, or being related to someone. Drama and negativity run rampant which makes for a very stressful work environment. The pay is not worth the level of disrespect that the operation managers will give you. Cons: Unreasonable mandates"
Staff Plus Employee (Former Employee) says"Almost the entirety of the labour in this warehouse are from staffing agencies which allows them to underpay their employees with no benefits and you can fire them at anytime. The working conditions met the bare minimum of safety requirements and absolutely no consideration of the mental well being of any of their workers. The managers had awful attitudes toward the labourers as well, as they would deceive everyone to work harder by falsely insinuating that they may get hired and actually get decent wages and job security. Absolutely disgusting. Cons: Exploitative, poor working conditions"
Warehouse Worker (Current Employee) says"they treat you like absolute garbage. the staff is NOT friendly. they force you to work so much overtime that having any type of life from may-sept is impossible. december we worked 22 days straight. january everyone is laid off and with the promise of a renewed contract which is a lie. they pay $15 an hour and it isnt worth 5. most hostile environment i have ever been in. after the lay off they also neglected to file our records of employment and therefore the majority of us were postponed or denied EI. i highly recommend running as far as you can and never looking back on this disgusting hole. Cons: everything"
CUSTOMER SERVICE REPRESENTATIVE (Current Employee) says"Humbling (read disheartening) experience I wouldn't wish on my worst enemy, but quite valuable for 'insider information'."
Member (Former Employee) says"I worked at the LCBO for about a year, and I was looking forward to a dynamic environemtn where I would learn new skills and be able to capitalize on opportunites from within the LCBO corporate structure."
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) says"Management is unfair, unrealistic and mean! Way too much work politics! Favouritism at its finest. There are no perks of this job. The government wants you to work hard with little to no reward."
CSR - Customer Service Representative (Current Employee) says"I personally would not start working there again or takes way to long to get full time! And management does not care about you all they think of is making money and the budget."