Telecom Sucks Customer Reviews and Feedback

From Everything.Sucks

Telecom refers to: An abbreviation of telecommunication. Short for telecommunications company (telecommunications service provider) or the telecommunications industry, in general.

Andrew Arce mentioned, "Generally, Telecommunications companies are hated because of the poor service they provide to their customers. There are always complaints such as "my wireless carrier sucks" or " I hate my service." You might ask yourself, why doesn't a new telecommunications company come in and enhance customer experience? Unfortunately the telecommunications industry has such high barriers to entry, that its very difficult for new entrants to enter the business and provide a better service than the current telecommunications companies we have. Why do they provide such poor service? - The profit margins in the telecommunications industry have become so low, with the advent of texting and less people using voice. Margins are tight, and companies are starting to explore new means of charging their customers, ie cap data pans."

Reviews

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Call Center Representative (Current Employee) says

"I’m here to gain more call center experience before I try to relocate and work at another one . It’s a horrible environment but the job it’s delf is steady"

Telemarketer (Former Employee) says

"I sat a computer all day calling people"

Team Lead (Former Employee) says

"• Manage road crew, drive company vehicle across the USA outside sales, while meeting daily quotas."

Closed down owner sold businesses (Former Employee) says

"typical stressful because your calling regarding customer winning prizes for there optimum points and they don't believe you so they hang up in your ear management stinks hire and fires before understanding before any learning take places Cons: no sales no money"

Heavy Equipment Operator (Former Employee) says

"I enjoyed working for them for the short time I was there however, there just wasn't much work in the area I lived in. Cons: not much work in my area."

Senior Technician (Current Employee) says

"Company has roots in the communication industry and is capable of performing task at the highest level. Ability to engage in multiple technologies simultaneously. Cons: Job support"

Installation & Service Technician (Current Employee) says

"This company took me on after being laid off from previous employment. They needed an experienced communications technician and I needed a job. Telecom Communications is a small company of about 12 employees, but handle major Fortune 500 accounts in New York City, Long Island and parts of New Jersey. Cons: My communte from New Jersey to Long Island is taxing and expensive. Not the company's fault, however."

Former Employee - Anonymous Employee says

"I worked at Telecom full-time for less than a year Cons: Never see 80 hours pay"

Former Employee - Anonymous Employee says

"I worked at Telecom part-time for more than 5 years Cons: Micromanage Manipulative management Huge turn around Sneaky, messy managers"

Former Employee - Customer Service Representative says

"I worked at Telecom full-time for less than a year Cons: -You are treated like a convict and watched at all times -Restroom breaks are taken out of your pay and can also be grounds for termination -You are given very limited training on various areas but reprimanded if you ask for help, give incorrect information, or sound unsure on the phone -No benefits whatsoever. -You can get in trouble for calling in sick. -Not a professional environment. Expect your personal items to be stolen, or for someone to threaten you or sexually harass you. -High stress environment followed by long moments of monotony and boredom"

says

"I have been working at Telecom Cons: Company is failing going to be out of business if they don't change soon!"

Former Employee - Account Manager says

"I worked at Telecom full-time for more than 3 years Cons: No Future. There is nowhere to go in this company, better support."

Current Employee - Customer Service Representative says

"I have been working at Telecom full-time for less than a year Cons: They micromanage and stress remaining in your seat while working."

Former Employee - Staffing Agent says

"I worked at Telecom part-time Cons: It didn't matter how many sales you got you only paid base or commission"

Former Employee - Anonymous Employee says

"I worked at Telecom part-time Cons: Bad management Not very good mentoring"

says

"I worked at Telecom Cons: There is no posibility to progress"

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