Supply And Demand Sucks Customer Reviews and Feedback

From Everything.Sucks

In microeconomics, supply and demand is an economic model of price determination in a market. It postulates that, holding all else equal, in a competitive market, the unit price for a particular good, or other traded item such as labor or liquid financial assets, will vary until it settles at a point where the quantity demanded (at the current price) will equal the quantity supplied (at the cur...

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CONTROLLER (Current Employee) says

"The teams are very supportive and are always looking for ways to help and improve processes. The culture is very laid back and policies and rules are not rigid. Cons: Stressful"

louise b says

"Terrible customer service. Ordered coat online, unfortunately too big so paid to return via Hermes tracked for an exchange. It says free returns but they don't provide a label. Hermes struggled to deliver to the address...emailed S&D and had a reply from JD sports requesting info. Sent all requested and received no reply. Sent 2 further emails as item showing as delivered but no update on exchsnge, no reply. Today I've received a refund via paypal. So no exchange as requested and too late to order another in time for birthday. Will not be using again! Dire customer service. 1 star for managing to send the item in the first place and for processing the refund. -5 for rubbish customer service and lack of communication."

Alan says

"Very bad customer service ! Ordered on website and after 2 weeks nothing! Loads of emails and nothing ! Now the 3rd week check again and nothing i tryed to track my order and says order place and thats it! 3 weeks guys! Worst customer service no reply nothing!"

Lauren says

"Very poor service from supply and demand. Ordered a full tracksuit as a birthday gift. When it arrived it was too big they provided a return or exchange slip but no free returns lable so I emailed them through their website and messaged them on facebook but after a few days still no reply. I contacted JD sports who are assosiated with s&d and got no reply so finally I found a phone number for JD spoke to a member of their team who sent a returns label out to me. By the time the return got back to supply and demand the tracksuit was out of stock a few days earlier it was still in stock. So had they responded to my numerous messages in a reasonable time frame I wouldnt have missed out. Overall very unhappy with the service provided."

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