Stop & Shop Sucks Customer Reviews and Feedback

From Everything.Sucks

The Stop & Shop Supermarket Company, known as Stop & Shop, is a chain of supermarkets located in the northeastern United States. From its beginnings in 1892 as a small grocery store, it has grown to include 415 stores chain-wide.Stop & Shop has been a wholly owned subsidiary of the Dutch supermarket operator Ahold since 1995 and was part of the Stop & Shop/Giant-Landover division with sister chain


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Current Employee - Lead CSM says

"Pay Is not what it should be. Not many promotions."

Former Employee - Deli Clerk says

"Have to work holidays, never advancement for full time - you have to be in the company for year’s like 10+ or know someone. Low pay and treat employees like crap"

Current Employee - Grocery Clerk says

"Skeleton crew workforce, no accountability for poor workers or management"

Current Employee - GM Manager says

"Not enough help Poor management Pay too little No recognition for hard work"

Current Employee - Deli Clerk says

"Literally everything else. Incompetent coworkers and management and less then useless store management. This company is terrible and will screw you every chance you get."

Current Employee - Cashier/Self Check Out says

"Literally everything and everyone else"

Current Employee - Cake Decorator says

"Management is uncompromising. They will not work with you, and sometimes work against you if it benefits them. They demand more than is physically possible to do, and berate you when you can’t do it. For example, as cake decorator it’s my job to make enough cakes to fill the cooler, but the warehouse never ships us enough cakes to keep up with demand. The manager will come around frequently to point out gaps in the shelves and mock me for not keeping them filled, and when I tell her I literally do not have any more cakes in the freezer that I can make, she shrugs and walks away. They are not understanding or flexible with you. If you request a certain amount of hours or days, even for health reasons, they will schedule you for more and roll their eyes when you say you can’t work that much, then try to call you in on your days off anyways. I have only called out a single time after two years here and they manager scolded me like a child when I told them I couldn’t come in. They truly believe they have a right to keep everyone under their thumb and this makes it impossible to relax for even a few minutes here. The stress is not worth it."

Former Employee - Strategic Pricing Analyst says

"It’s really old school. No bonus the last 3 years and average merit increase was 2.5%."

Former Employee - Sales Associate/Cashier says

"No room for advancement. Long hours. Pay is low."

Former Employee - Front End Cashier says

"No accommodation for disabilities, terrible management, unreasonable rules, short break, sometimes no break for eight hours, leg pain, rude customers"

Customer Service Desk Associate (Former Employee) says

"Hours and pay sucked. Managers were jerks. Lots of favoritism in thr store i worked in. Store manager had no people skills. Schedule always caused issues."

Stock Associate (Current Employee) says

"All you'll get are horrible hours, lazy managers that smoke more than they work, and if you're lucky, maybe a 25 cent raise after a year. Asking for more hours gets you less.Realizing you should have gone to collegeEverything"

Customer Service (Former Employee) says

"I worked there 12 years and the treated me differently because of me having a disability the degraded me stole from me and members or hr and management lied about me I gave them.12 years and they never treated me fair they had other associatiates lie about me amd make very hurtful false allegations that could have got me locked up Nice place in generalThe managers and hr condoned the mistreatment of workers with disabilities and hr allowed it"

Worker (Former Employee) says

"1 Free disposal face masks ..thats it on your own to PURCHASE at top dollar others ... S&S is making millions and they can't give more then one face mask..SO SADNoneWorstcplace to work durning cv19"

Customer Service Representative (Former Employee) says

"Do not trust people at this company. Worked there for many years and was thrown under the bus for being honest.Be careful what you tell people they will use it against you.PayHave sick time but can’t use it or you’ll be fired."

Cashier/Customer Service (Former Employee) says

"At first I thought it was a good job but over time I realized that management doesn’t care about you if you’re new. If you make a mistake they basically berate you"

cashier (Former Employee) says

"Do not waste your time working here. Management is well below average and very unprofessional. Don't believe what they tell you as far as benefits and pay raises go. What I was told was completely wrong from what is actuality. Management needs to update their hiring information speech. Training is deplorable and basically you have to train yourself. Don't ask questions or ask a head cashier to do anything work related when they don't feel like doing it. Most of them will talk down to you and then tell you how you are an inconvenience to them. There are very few head cashiers who are actually nice and help you or are willing to do their job without giving you an attitude about it. I lasted 6 weeks before I walked off the job. I think that says it all."

Grocery Clerk (Former Employee) says

"The company dose not care about there employees, bonuses and saving money for the company is what's important to them so that means cutting hours as much as they can not hiring people full time and not hiring for certain departments we had to strike last year Because they wanted to take all our benefits away the only good thing about the store is the fact it union other than that I would not recommend for long term employment is that"

Bagger/Stocker (Former Employee) says

"Management treats employees unfairly, discriminates, and is prejudice towards people with disabilities, I don't recomend anyone working with this company"

Head Cashier (Former Employee) says

"Management doesn’t care at all about the employees The customer is always right They believe the customer over the employee They give you a hard time as far as the schedule goes"

Grocery Clerk (Former Employee) says

"Tried to get full time hours. Was constantly told there are no hours. But then expected to stay late everyday. ..................................."

clerk (Current Employee) says

"Had I known when I interviewed that none of what I want matters, I definitely would have walked away . I didn’t any hours agreed on. My hours got cut while a newer person gets more than iIdkUnsatisfied"

customer service (Current Employee) says

"Horrible job, do not apply. They don’t care about associates at all even if you have worked there for 10 plus years. No real chance of moving up in the company"

Porter (Former Employee) says

"The MOST UNETHICAL company to work for second to Wal-Mart. Plan to file a written complaint against them once I find a new job! Plan to return to non profit and or outreach work to make a difference in my community. Staff is largely racist!"

Cashier/Customer Service (Current Employee) says

"This company does not care a single bit about it’s employees. There is too much favoritism, the pay isn’t fair at all, those who work hard get trashed on and those who don’t do anything get praised. The company really only cares about the customers and do not side with their employees ever. They give out gift cards to people who don’t deserve it way too often. This one lady FAKE CRIED and got a $10 gift card. I hate this company."

Assistant Frontend Manager (ACSDH) says

"There is no structure. They will put you in any department they see fit. Will call you in all the time. They do not care about their employees. I honestly would not recommend working there."

Stocker/Sales Associate (Former Employee) says

"Stop and shop is a poor place to work. Having a union doesn't help. Pay is poor. Foreign company only care about profits and share holders. They don't have a high regard for the customer."

Front End Clerk (Former Employee) says

"Shifts will drag out, the most boring work I have ever done. If you need quick money, this will work, but I advise not staying any longer than that. Most people don't."

Deli Clerk (Former Employee) says

"The company was a good paying job before minimum wage went up. The company I worked for 1 yr and a half was good until management changed, than it became racist, disrespectful, company ive ever worked for. I liked it because my bills were paid but once the disrespect started i was ready to go. Dont apply if your African American they use chew n spit u out for the company namesake"

Anonymous (Current Employee) says

"Stop and Shop has slowly became a monster by sucking the lives out of their employees and using them until they break. Unless you are a part of upper management, you mean nothing to any of them."