Standard Sucks Customer Reviews and Feedback

From Everything.Sucks

Standard Insurance Company, also branded as The Standard, is an American insurance and financial company which is a subsidiary of StanCorp Financial Group, headquartered in Portland, Oregon. ... Standard Insurance Company has maintained an “A” rating or higher from A.M. Best Company since 1928.


An angry customer mentioned, "The Standard Insurance Company lies to you and do whatever they can to keep from paying out on their claims. I got this insurance because I have medical issues that are progressively getting worse. I have to be out of work for long periods of times. I have been paying for this insurance for 5 years. I am out of work and I filed a claim. Many of the representatives are rude. They talk down to you. They continuously asked for additional information. They act as if they don't receive the documentation. This is a ploy to keep from paying out on their claims. As if covid-19 is not bad enough. I am in a very bad situation because I don't have any money coming in at all. I can't get unemployment. I really don't know what I'm going to do. The Standard Insurance company is terrible. I wish that I what have read the reviews before I purchased this insurance 5 years ago."

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Client Service Representative (Former Employee) says

"This is the worse place to work at. They allow abuse and bullying from people they are friends with. When brought to their attention, management would turn it around on that person and humiliate them. Making the offended person seem like they were weak and ridiculous for complaining. Inappropriate relationship between management and employee was known and allowed. Caused favoritism and allowed it to continue against company policy"

Senior Leave and Disability Examiner (Current Employee) says

"The company doesn't care about the employees, but cares about the customers, numbers and profit. The company decided to go lean, and runs its employees to the ground"

Accountant (Former Employee) says

"The antithesis of transparency and collaboration. The leadership has bad habits which causes employees’ bad tempers, sloppiness, lack of collaboration, and general unfriendly attitude. Managers and the leadership are poor coaches and are not willing to get their hands dirty with the troops or do hard work. Departments that don't value and make time for building relationships with other departments. Most employees stop believing in this company and taking pride in their job significance, so your castle will fall."

Senior Tax Analyst (Former Employee) says

"The paycheck is not worth it. It is hazard pay. Cons: don't expect help from higher ups or HR"

Disability Benefits Service Rep (Former Employee) says

"This is not the company it was. They always were behind the curve, staffing, technology, but co-workers were awesome. Then it got worse slowly, then it rapidly became a nightmare company. People leaving in droves, many perks and benefits taken away. No raises, no recognition, lousy management. Bordered on the absurd how out of touch the management is. No accountability. Cons: poor training, no leadership, heavy workloads, managers who do not do their job"

Newspaper Carrier (Former Employee) says

"This again, isn't the best of jobs. It was good for the time being but not something i would consider going back to. I'm glad that I've been done this job for quite some time now."

Non-Motor Claims Consultant (Former Employee) says

"I've never been so unhappy in my life. This place just makes people sick. So many people are unhappy and they do not want to be there but have no choice due to financial issues"

Analyst (Current Employee) says

"everyday i can to work i left a little part of me dying inside. The job is a waste of wonderful energy. The only Pros were the people you work with were great individuals. Cons: everything"

Financial Analyst (Former Employee) says

"The Standard will struggle to compete in investment product markets. They do not innovate on product design, strategy nor technology. Due to ineffective management, it is likely that they will have to drop their annuity business. Low interest rates are resulting in an inability to recover expenses. They also have a book of pension liabilities they cannot model nor manage. These liabilities are long dated and will be a drag on earnings for years to come. It will only be a matter of time before The Standard will have to wave bye-bye to their investment product divisions. Cons: Sweat shop"

Administrative Assistant II (Current Employee) says

"Every year benefits have been stripped. Pay increases, if you get one, barely keep you level with the cost of living. Few opportunities due to extensive outsourcing. Cons: Disconnected, incompetent management. Few opportunities."

manager (Former Employee) says

"The Standard used to be a great place to work. Now, the outsourcing is forcing management and above to "coach" people out. Their message is nothing will change, no one will lose their job. This isn't true. Many people have been performance managed out by less that real reasons. You should see the hidden settlements happening. You can see people disappear frequently. No one wants to talk about it. I would run the other direction and not consider this company. There are many people trying to get out of that company as we speak. Cons: Toxic"

Claims Examiner (Former Employee) says

"This company piles the work on you! Cons: Workload, Management, Work environment"

Lead QA (Former Employee) says

"Two of us were hired, and after less than 24 hours the other person, who'd quit a job to work there was let go, as they realized they didn't need him. I had no real direction, I was supposed to be a lead, but there was no team, and I ended up doing scut work, that wasn't even computer, tech oriented. Communication didn't exist from the top down. I found out many important project oriented things from my co-workers. Might just have been the insurance industry? But the people in charge really had no idea how to run a project, or what they were supposed to be doing. Cons: Everything but the people."

Manager, Supplier Management & Governance (Former Employee) says

"Standard Insurance is a highly ethical company that does extensive charity work in the local community. The executive management (the "MC") is capable and the company has a long track record of profitability. Cons: Company culture, "don't rock the boat" mentality"

Ratings Analyst (Former Employee) says

"Simply put the management's vision of the company's mission was unclear and their communications were not honest as to the intentions they had for the future. Cons: Bad managment, turf wars over resources and influence, hostile production-centric work environment"

Disability Claims Examiner (Former Employee) says

"The Management at The Standard was not competent. They would recommend unrealistic goals and penalize if not completed. Work loads were extremely high and at times they would assess mandatory overtime. Very understaffed."

Disability benefits Examiner-Short term disability (Former Employee) says

"Standard insurance promises their policy holders a processing time frame that is impossible to meet. Standard piles the work on you and sets you up for failure. Management at Standard is clueless. I would not recommend working there if you value your mental health."

Lead Disabilities Services Representative (Former Employee) says

"Management changed 8 times on the team I was working on in just the few years I worked there. The upper management was awful to work for. Degradation of employees. A lot of turnover. Cons: Management"

Senior Underwriter, employee benefits (Former Employee) says

"My peers are great. The work is interesting with a mix of disciplines and interaction among any department. But there's never time to do the work properly. There's intense pressure to churn work, and harsh criticism when mistakes are made or work is late, Everyone feels they are on the edge of being fired or demoted. Some people are natural chameleons and interact with management in such a way that they are favored. Some people stay below the radar. That's how you survive. Cons: pressure"

Proposal Setup Analyst (Former Employee) says

"I did not personally like management here. Also if you are young I do not recommend it. Most of the people are older, not very social, and the whole office is dead silent."