Sonic Automotive

From Everything.Sucks

Sonic Automotive is a Fortune 500 company based in Charlotte, North Carolina, and is the fifth largest automotive retailer in the United States. The company's founder and Executive Chairman O. Bruton Smith is also the Executive Chairman and a director of Speedway Motorsports (NYSE: TRK).

Sonic Automotive operates in 14 states with more than 100 dealerships representing 25 different brands of automobiles. The dealerships market new and used cars, replacement parts and vehicle maintenance, as well as collision repair services.

A former employee said "Long hours in Sonic Automotive. No Work/Life Balance and pay is not competitive. The company has history of layoffs. No Severance Package offered during Pandemic, discriminatory practices against women especially pregnant women to avoid paying on medical leave."


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Errin S says

"Partsgeek sent me 2 struts for a front wheel drive Ford Edge. My vehicle is an all wheel drive. The struts sent to me were the ones that partsgeek listed for my vehicle. After hours of trying to install realized there was no way these were going to fit. Checked on another website and learned that front wheel drive and AWD use different struts. Contact partsgeek and learn they will accept return but buyer is responsible for entire shipping cost regardless of who's at fault. Are you kidding me? 2 complete struts were sent to me in Colorado from Kansas but I had to ship them to Massachusetts to return them. It cost $130 to ship them. Partsgeek did credit me the money for the parts returned but nothing, not even store credit for the $130 they stole from me. Never again. Terrible business policy. Terrible website."

Former Employee - Manager says

"COO is childish and jumps to conclusions ruining people’s careers in the process. Very unprofessional and all of the managers are quick to tell you how “Christian” they are. Very phony with lots of cronyism."

General Manager (Former Employee) says

"They do things based off their personal feelings as opposed to the job that is being done. If there is a personal vendetta, that they will make an excuse to get rid of you. N/aA lot"

Tim Wood says

"Ordered Fender Flares for a 2010 Chevy Suburban LTZ. Flares came in and were over 3 in short for both rear flares. They informed me that I could return them but it was on my dime. Needless to say, shipping was $161 to return a part that cost $350. And there is no guarantee that they will credit my part. If part is defective, I should not have to pay for the return shipping, but with your company,k I will never do business with again. Total bullcrap. You know the part is bad that is why it's $50 less than all the other vendors. Then when you have to pay almost half the price to return and no guarantee on refund, I bet most keep the CRAPPY CRAPPY part."

Former Employee - Service Technician says

"The pay is very low for a technician with experience"

Sales Associate (Former Employee) says

"Management needs to listen to their employees more instead of sitting behind the desk giving orders. Finance managers should not be instructing the Sales associates the Sales Managers should be.Can’t really think of any, unlimited smoke breaksEverything else"

Thoms Badwin says

"I ordered a Part for my Ford Explorer, my part was shipped to me via ups and received a tracking number, i waited for it to be delivered to To me within a few days. At the end i finally went to the UPS with the tracking number and they could not find it and I was told that a person would be assigned to look for it. I was told that when they have located the Item I will be informed. I waited a couple more days and never received the call. So i went back to UPS And i asked the supervisor To print up the tracking process. On the report it stated that it was returned to the shipper for insufficient address. Then I called Parts Geek to send it to me with the address I put in the order through customer service I was informed that I needed to make another order. My account gad already been charged. They wouldn’t just resend and there would be another charge in my account and I will receive a credit when I call back thecustomer service office. Its been almost a month and still haven’t receuced the part yet."

Current Employee - Sales Associate says

"No sense of leadership, GM always out on trips not doing anything for the dealership- management acting like owners of the establishment overstepping power boundaries"

Associate (Former Employee) says

"Management was terrible and department heads were conniving. Learned a lot to help future growth in other positions but ultimately was not willing to be treated poorly. Pay was below average"

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