Sky Cinema Sucks Customer Reviews and Feedback

From Everything.Sucks

Sky Cinema is a group of British pay television film channels owned by Sky, a division of Comcast. In the UK, Sky Cinema channels currently broadcast on the Sky satellite and Virgin Media cable platforms, and in addition Sky Cinema on demand content are available through these as well as via Now TV, BT TV and TalkTalk TV.

Anne Marie mentioned, "So sad to even give Sky Cinema such a bad review. I only gave 1 star because this cinema was clean. Unfortunately, their service was horrible. When ordering the food they were out of numerous items. My family and had decided to eat dinner while we watched the movie. We ordered over $70 worth of food 20 min before the movie began. We had never been to this cinema before, so asked the staff when would be the right time to order our food to ensure we would get it in a timely manner. An hour and a half later.....still zero food delivered to our seats. My husband finally had to go to speak with the staff about our food & canceled our order because it still was not finished. The staff refunded our money, but claimed they were almost finished our meal. The right customer service thing to do would have been not only refund our meal, but also provide the food, if it really was finished. We will not be returning."

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