Shell Sucks Customer Reviews and Feedback

From Everything.Sucks

Royal Dutch Shell PLC, commonly known as Shell, is a British-Dutch multinational oil and gas company headquartered in the Netherlands and incorporated in England. It is one of the oil and gas "supermajors" and the third-largest company in the world measured by 2018 revenues (and the largest based in Europe). In the 2019 Forbes Global 2000, Shell was ranked as the ninth-largest company in the world (and the largest outside China and the United States), and the largest energy company. Shell was first in the 2013 Fortune Global 500 list of the world's largest companies; in that year its revenues were equivalent to 84% of the Dutch national $556 billion GDP.

A former employee believes it's an equal opportunity company for the Dutch and English only, saying "This [Shell} is a company for and run by graduates. Now graduates are species that are born in shell and die in Shell, because nobody outside takes them. If you are capable then please don't stay here for long else u will rust. Here they have copied all the nice things from other companies like "feel free to speak your mind" but if you do you will be tortured. Because the company runs on the philosophy steal with pride which means if you are an innovator they will steal your idea and dump you in garbage. Because people have stayed here for so long they have no idea about ways of working in the market that even when senior people from outside are hired their thinking ability is killed. In fact the company is struggling to implement workday its been years and leaders only extend deadline. I guess workday should publish a case study on shell for how long it is taking and there are many examples. The europeans treat employees like slaves ..they do this very smartly...so your existence in shell depends on your counties passport...lol. Oh my god ...I spend some of the worst years of my career here thank god i am out of this silent hell called Shell."

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operaio chimico (Former Employee) says

"Esperienza bruttissima in questa nota azienda. Cons: Stipendio / Responsabili non qualificati"

Petrol Station Attendant (Former Employee) says

"I worked at stechford shell in Birmingham. I was there for about 2 months. In that 2 months I was charged for 2 drive off which both came out of my wage. Cons: Long hours drive off come out of your wage as well as stolen goods"

Customer Service Assistant (Former Employee) says

"Wouldn't recommend it to anyone. Money pinching owners. Took money out of my wages when customers drove off and didn't pay for fuel. Awful pay. No structure and both support. Because I messaged the owner asking why I have had money taken from my wages I had to clean all the tile sin the toilet top to bottom. Cons: Managers"

Assistant Manager (Former Employee) says

"Management doesn't care. When we got a new store owner she cleaned house and fired everyone with little to no reason after avoiding talking to us for a week. Corporate did not care and allowed this to happen. We were constantly getting phone calls and people that were acting odd but no one would rewatch cameras and when they did the camera views were horrible. Cons: No breaks, Unsafe environment, unsteady pay"

Expendedor-Vendedor (Former Employee) says

"Sinverguenza la encargada, vaga e incompetente y defendida por sus siperiores. Otros incompetentes. No me extraña que al dueño le condenaran a pagar una millonada a hacienda para no ir a la carcel Cons: Encargada incompetente"

Υπαλληλος εγκαταστασης (Former Employee) says

"Δεν την συνιστω με τιποτα...τα ωραρια ςιναι και τις Κυριακες"

Clerk/Cashier (Current Employee) says

"Extremely low paying expected to do everything very high turnover and expected to work 6 7 days a week 10 hour days especially if we are short-handed. Cons: No breaks, no Health Care, very low pay, no support, managers just care about getting stuff done and not care about you, you are replaceable in their eyes"

Customer Service Representative (Former Employee) says

"Loved working there for about a year until new management took over! When management switched over we were given the option to stay... new management was woefully unprepared to take over, new store managers that were put in place had little to no experience. Favouritism was very apparent. Some employees who called in sick had hours cut, whereas people that were friends with new management would no-show and not face any repercussions."

GERENTE DE TURNO (Former Employee) says

"son muy impredecible y te jusgan sin conocerte no cumplen lo que te prometen los jefes son muy despotas no tienen educacion y mal malumorado Cons: traslados"

Tankstellenmitarbeiterin (Former Employee) says

"Ausbeutung pur. Cons: Schicht, wenig Gehalt, keine Feiertags-, Sonntag- oder Nachtzuschläge, Mobbing, Bossing, usw. Einfach schrecklich der Laden"

Cashier Diaz Market (Former Employee) says

"I been there for 4yrs part time and never had a vacation. Only managers get a vacation. I got robbed 2 times and they make the cashier do outside trash, cooler, bathrooms, mop/sweep, plus more with no break or lunch. Cons: No breaks and no help u work alone with lots to do"

Cashier, Team Member (Former Employee) says

"management does not care about you. Sends harassing texts at least once a day. Threatens to cut hours or give write ups for their systems failure. Literally no help. They force you to work an entire 9 hour shift alone with the promise of paid lunch and overtime. Promises are unfullfilled. Cons: Terrible management and even worse higher up management."

Cashier (Former Employee) says

" Cons: Bad management, no benefits, no raises"

Senior Supervisor (Former Employee) says

"The management level is worried about themselves more than their real asset the front liners. They act as bossess not the leader. In 8 years working they never have performance review. Cons: Below expectation for multinational company"

Night Manager (Former Employee) says

"Worked there for 2 years, boss was vulgar and manipulative. After giving it my all, there was no way to overcome the culture of negativity and familial entitlement. Cons: Everything else"

Verkoopmedewerkster (Former Employee) says

"Zeer zwaar lichamelijk werk , men denkt dat je “lekker “ hele dag achter kassa zit ."

Employé polyvalent (Current Employee) says

"Nouvelle direction arriviste manipulateur menteur qui met la pression sur les employés qui n'hésite pas à décaler vos horaires comme bon lui semble !! Planning à la dernière minute !! Payer a raz les pâquerettes !! ses employés ne sont pas une priorité ! vous êtes a ses yeux juste un pion qu'il déplace !! Aucune considération!! Cons: aucune consideration !! Pression"

Cashier (Current Employee) says

"Would not recommend working for Shell due to unfair treatment to staff and favoritism to the selected few there. Will cut hours for almost any mistake after being hired and will give the excuse of, “you need more training or we’ll have to let you go.” Cons: No mandated breaks or lunch"

Manager (Former Employee) says

"Poor company to work for. Treated like a number not a human being so 15k for a manager doing 60 hours a week is POOR. The turnover in staff is quite extraordinary people start and then think nope i dont want this rubbish job rubbish people except 1 or 2 but as a whole poor company"

Cashier/Customer Service (Former Employee) says

"Owner inappropriately harasses the workers. Underage workers are not safe from customers, or owner's, harassment. Very cliquey workplace with poor leadership and training."

Current Employee - Senior Mechanical Engineer says

"I have been working at Shell full-time for more than 5 years Cons: Work life balance is non existent at a refinery/chemical plant. Been with Shell for 7 years and went thru 3 reorg/layoffs already. Seems like the industry growth isn’t just slowing, it’s contracting. Management decision is very slow. They seem to have lofty goals but doesn’t really accomplish them. More and more I feel like management is trying to push more and more site wide initiatives onto individual contributors which is frustrating because individual contributors don’t have the same pull as a manager or senior manager. Constantly in meetings that feel like nothing is accomplished and no value is added."

Current Employee - Production Operator says

"I have been working at Shell full-time Cons: Walking on eggshells and watching your back gets old"

Former Employee - Internship says

"I worked at Shell part-time Cons: they over worked me during my time here"

Current Employee - Senior Geologist says

"I have been working at Shell full-time Cons: No bonus in 2020 Constant re-organizations and layoffs Rigid, inflexible and un-caring Human Resources Department Poor benefits on severance vs other similar companies"

Former Employee - Senior Production Engineer says

"I worked at Shell full-time for more than 10 years Cons: Not a very pleasant experience with respect to how management treated it's employees."

Former Employee - Customer Service Representative says

"I worked at Shell part-time Cons: management hardley spoke english and was very rude"

Former Employee - Seasonal Sales Associate says

"I worked at Shell full-time Cons: Busy, rude people, lots of messes."

Current Employee - Manager says

"I have been working at Shell full-time Cons: Constant threat of layoffs and favoritism"

Former Employee - Store Clerk says

"I worked at Shell part-time for more than 3 years Cons: Management sucks they need to figure out there stuff"

Former Employee - Anonymous Employee says

"I worked at Shell full-time for more than 3 years Cons: Over worked, can’t call in, Everything falls on you"

Eric M.Q. Lavington says

"I remember at one time Shell used to brag that they want to take over the top spot in global fuel."

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