Saucony Sucks Customer Reviews and Feedback

From Everything.Sucks

Saucony is a North American manufacturer of footwear and apparel. The company is a subsidiary of Wolverine World Wide.Products commercialised by Saucony include footwear and clothing ranges, such as athletic shoes, jackets, hoodies, t-shirts, sweatpants, shorts, and socks. Accesories include hats and backpacks.

An angry customer mentioned, "Saucony shoes are not good. I’ve gone on a few runs with them now and my feet/legs get more and more sore each time. The backs feel like they don’t really cover and support my heel, I am getting blisters half way up my heel. I figured by now they would be broken in and the blisters and soreness would go away, but that is not the case. My feet are worse off than they were in my OLD old shoes I was using before I got new ones. When I pay a lot for a Saucony shoe I expect great results. I am disappointed."

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All around (Former Employee) says

"Worst place I’ve ever worked no respect for the individual threats to get counts and refuse to pay a respectable wage lack of keeping up with safety for the people. For example very high numbers of individuals get or die from cancer due to the exposure to high amounts of chemicalNoneTo many to count"

Assistant Manager (Former Employee) says

"Typical day at work review money deposit from night before. Customer service assist customer. I learn how to trained new employees. Workplace fun provides help to employees."

Assistant Shift Leader (Former Employee) says

"This place should have gone out of business a long time ago, the owner is crooked and cuts as many corners as he can to make a profit and isn't even good at doing that."

Store Manager (Current Employee) says

"Probably could have a been a great place to work, however the DM in the Upper Midwest in not someone anyone would want to work with. I really liked everybody else at the company though, especially the regional and national managers.discountsDistrict Manager"

Marketing Manager (Former Employee) says

"not a good environment, backwards and unaware of trends. chasing an existing market rather than creating one. mediocre product offering and lack of marketing investmentmanagement"

Warehouse Distribution, Team Leader (Former Employee) says

"This company would fire you in an heart beat and think nothing of it. Everything is fine until you get sick and then they throw you away like you a trash.free lunch breaksdont get sick"

Miscellaneous Hand (Former Employee) says

"Wolverine world wide is no longer a company within the area. I worked there over 5 years. When they went down hill and had to adjust shifts giving people a chioce change shifts or quit with minimum payout and ridding of anyone that didn't work to their agenda, I lost faith in the company. Surprised they lasted years after."

Retail Store Manager (Former Employee) says

"Normal work week, weekends, holidays, overtime. Learned about the show business. Upper management was very difficult to get a hold of and there was not communication at all. Workplace culture was full of stress and unprofessional.Sales and KPI's were easily accomplishedLack of Upper management communication"

Sales Associate/ Cashier (Former Employee) says

"The company had a horrible habit of misusing the employees there. There was never any actual employee appreciation when sales goals were met or if you went out of your way to help the store look positive as a whole."

Shipping Instructor 3rd Shift (Former Employee) says

"So i worked at WWW for about a year, Not only was the management a joke, they had unrealistic expectations. They dont care if you get hurt but only if you get the job doneManagement, PeopleAll OF IT"

Assistant Store Manager (Former Employee) says

"My District manager was a nightmare. She lived nearby so she would always come in and micromanage and be a stickler about this that and the other. Couldnt handle her fake personality. Had to go."

Sales Associate (Former Employee) says

"The manager was rude, coworkers were all stuck up, they never had hours for me, only called me when the needed me for about 3-4 hours. Minimum wage salary.No prosManagement sucks"

Heel scour (Former Employee) says

"It's basically a sweatshop where the workers don't matter only the product going out. Horribly ran and poor excuse of leadership. Double standard with women.you're helping the militaryawful mistreated place"

Key Holder (Current Employee) says

"I love working with people and kids. There is nothing wrong within the company. I learned alot about kids because of this companyBenefits to learn about shoesShort breaks"

Packer (Current Employee) says

"I worked for WWW in BR over the summer and it is honestly a terrible place. The hours are long, OT is suddenly sprung upon you, (I don't mind the extra hours) and the people that work there are all very rude and unintelligent. I've worked in a few factories, and honestly the only way to describe most of the workers is "white trash" because they are the scum you see climbing out from under rocks when something happens that they want to see in town.Four 10 minute breaks and a 30 minute lunch, alot of hoursNasty building, very hot, awful people, belligerent passive-aggressive supervisor"

ASSISTANT MANAGER (Former Employee) says

"Stride right is a good place for a starting manager. Teaches you the basics about selling and running a team. For the young people, its a good place."

SALES REP (Current Employee) says

"Just really poor management to be honest. No hours. but you get to talk to a lot of people if youre into that like I am. They only give you hours depending on if you sell from my knowledge, but at the same time they make you work in the back, so its really hard to say.Customer serviceHorrible management."

Sales Associate (Former Employee) says

"I was very optimistic when I first stated, until I started having issue with a coworker whom I was presented to me as a assistant manager. This Co worker had an issue with me always coming in early, when I worked with her I wasn't allowed to help with any tasks, when I asked if there was anything I could do instead of standing around, she would just look at me with annoyances. I had spoke with the store manager about these interactions with this Co-Worker early on and she told me that she would try to schedule us apart for the most part, but this didn't happen all the time. The hardest part of going to work was the will to go in when I knew I would be working with her. I really was not able to enjoy the work environment to much concerning I just wanted out, I really couldn't believe some one like that had the ability to work with people so closely. I learned that I should of brought all incidences past the store manager and to home office. she is very lucky if she is still with the company.not working aside one of my co-workersworking with a bad co-worker"

Store Manager (Former Employee) says

"Since the company was sold multiple times it has no direction. Management has no idea what is going on half the time. Company does not like to hire within so there is no growth. People in upper management positions are not interested in their employees only customer service scores. Hours are being cut all the time and tasks are always multiplying. Stores are understaffed and moral is low,"

Warehouse Employee (Former Employee) says

"On the Friday of my second week there, they called me before work saying they didnt need me anymore. Dont on working here if you want a job that lasts longer than two weeks."

Al Scarboro says

"I am a healthcare worker and also very active outside of work. I have worn Saucony Jazz originals for over 20 years. Then for the sake of the bottom line, this company has taken the perfect shoe and turned it into a cheap piece of junk. They removed cushion from the tongue of the shoe and also inside the shoe. I went from walking on a cloud to talking on cement. I am so disgusted"

Trevor says

"Placed an order online, and I recieved an order confirmation right away. 3 business days later, the order is not showing up in their system, and I waited 1.5 hours waiting to talk to customer service without any luck. I love their products but it shows how little they value their customers"

max says

"I ordered Saucony Bullets on May 28th. On June 6, I reached out asking why they hadn't shipped yet (according to the order tracker). They never responded, but I received an automated email later the same day, stating that my order had been cancelled "due to customer requests or because inventory was unavailable at our warehouse." Considering the Saucony website clearly stated which sizes/colors were and were not available, I'm not sure why this happened. I'm also very disappointed that it took them over a week to let me know, and only after I had to reach out about my shipment. I've been wearing Saucony for years, but plan to move on to another company that takes customer service more seriously."

Travis A. says

"Saucony does business with affiliates. After an affiliate sends a customer to the Saucony website, Saucony pays a commission on the sale amount if the customer ends up making a purchase. In my case, I used the affiliate TopCashback.com, linked to Saucony, and immediately placed an order. Saucony then owed a small commission on the sale. Sadly, Saucony lied to the affiliate and said they wouldn't pay the commission because the sale came through another affiliate channel. This is not the case. Saucony wouldn't say who the other alleged affiliate was. I've made over a hundred cash back purchased without a problem until this one. Saucony is a dishonest company and I would not recommend doing business with them."

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