Russell Hobbs Sucks Customer Reviews and Feedback

From Everything.Sucks

Russell Hobbs is a British manufacturer of household appliances. Formed in 1952 by William Russell and Peter Hobbs, in the 1960s it became the primary kettle maker in the United Kingdom marketplace. Subjected to many corporate acquisitions through its history, its head office is currently sited in Failsworth, England, but it no longer manufactures its products in the U.K., having moved its manufacturing operation to East Asia.

An angry buyer said this in a review "No customer service whatsoever at Russell Hobbs. Sold a pair of grinders but only one was in the box when opened. No replacement. No refund. No offer to buy a replacement product on Amazon. No staff training. Appalling"

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P.Thorp says

"I sent an email to Russel Hobbs a couple of months ago asking why so many reviewers were complaining of thin and dented panels on their 66 litre countertop fridges. They never had the courtesy to reply and after looking at this review site I have to agree that their products and customer service are totally disgusting."

Louise Capell says

"I am never ever buying Russell Hobbs products again. I have a relatively new blender which not only cuts out after about 3 seconds and has to be coaxed back to life but has just deposited soup all over my worktop, floor and everywhere else because it came apart just above the blades. I am furious. I also spent about 10 minutes recently trying to get back a kettle filter after descaling - dreadful design."

Yeeha says

"No customer service whatsoever at #RussellHobbs. Sold a pair of grinders but only one was in the box when opened. No replacement. No refund. No offer to buy a replacement product on Amazon. No staff training. Appalling."

Mrs Rebecca Glew says

"Bought a Russell Hobbs integrated larder fridge 25 months ago. Literally 2 weeks after the two year warranty has expired it stopped working. Not cooling & really noisy. Messaged Russell Hobbs but didn't hear back straight away, so had to get someone round to fix it, a filter had blown so was replaced. 2 weeks later it's stopped working again, the compressor now we believe. It's just not good enough, something costing £600 odd quid should not last 2 years. Absolute rubbish. Obviously with it being summer we need a fridge so have had to order a new one online from Curry's (not this brand!) for next day delivery. Still waiting for a response from Russell Hobbs but pretty much given up. Won't be buying their products again."

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