Russell Athletic Sucks Customer Reviews and Feedback

From Everything.Sucks

Russell Athletic is an American sports equipment manufacturer based in Bowling Green, Kentucky. Currently a subsidiary of global company Fruit of the Loom, Russell Athletic was the main brand of Russell Brands, LLC. until its acquisition in 2006.Founded in 1902, the company produced uniforms for a wide range of sports, such as American football, basketball, baseball, softball, and volleyball. Russell Athletic supplied jersey uniforms and apparel for many professional sports teams of the major professional sports leagues in the United States and Canada, and also high schools, colleges, universities, and minor league teams, until it shut down its team uniform division in 2017. Nevertheless, Russell reactivated the manufacturing of team uniforms in 2018 through an agreement with Georgia-based company Augusta Sportswear. Today, Russell Athletic primarily focuses on activewear for the consumer market, apart of manufacturing American football, baseball, basketball and softball uniforms in its partnership with Augusta Sportswear.

A disappointed customer left this review, "I ordered some Russell brand jogging pants and I was informed that my order was cancelled because I had an incorrect address as my billing information. When I informed the customer service rep that everything was correct she stated that I needed to call the bank to be sure they have the correct address on file. I informed her that the information was correct. I then ordered jogging pants from another company. That was the best thing to do to prove my Billing address is correct."

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Group Lead, Reporting Clerk (Former Employee) says

"I enjoy working on new product. learn new skills Help in assisted new employee with training.Learn new skills and make friendsCompany close."

SENIOR ACCOUNT EXECUTIVE (Former Employee) says

"Very stressful after new ownership. Did not understand the business they purchased. Brought in new management team and cut everything to bare bones. I sold items to the sporting goods dealer market / team uniforms.Great ProductNot enough on shelves to sell"

Designer (Former Employee) says

"-Positive work environment and company culture, with great people. -Business lacked progressive minded leadership staggering creativity and forward thinking."

National Sales Manager (Former Employee) says

"Highly replenished product which focused on maintaining sufficient inventory levels and order fulfillment. Culture was casual and focused on work life balance."

Manager (Former Employee) says

"Great folks yet poor high level management vision to sustain and grow the brand. Fruit of the Loom was not committed to the brand. Way to much re-organization of the Russell/Spalding brand because they could not figure out how to grow the business.PeopleBranding"

FIELD MERCHANDISING MANAGER (Former Employee) says

"Changes in command were frequent. Company eventually acquired by another company and the focus of the brand became a little muddled. Great people to work with, lots of experience to learn from.Solid network of experienced people to work with.With the acquisition, brand/product focus seemed off track"

John says

"my son recently saved up $800 to buy a basketball ring. Only for the base to leak out all of the water and smash the ring and break parts. Spalding / Russel will not return my emails / complaint one week on. blaming covid on their website, for not being able to answer the phones!!!? pretty bad customer service, very disappointed"

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