Rubino Sucks Customer Reviews and Feedback
Rubino is a branded shoes company for women, men & kids in Montreal, QC.
Maria D. from Montreal, QC shares her experience visiting Chaussures Rubino Shoe Stores: Terrible experience. The employees are very condescending. They knowingly sell defected products. Once bought a pair of rain-boots that ended up being defected. Tried to return them, was told I could not get a refund, and had to exchange for another pair. They gave me another pair that ended up being defected, again. Had to exchange those, for a 3rd pair, which was YET AGAIN defected. After going through 3 defected pairs, they had the audacity to give me the INITIAL defected pair that I originally bought, hoping I wouldn't notice. When I complained to the manager, she told me "it's just $115" and to "calm down." She also went on to complain about how she had to bring her fancy-ass car to the garage and that I shouldn't be complaining about boots. ALSO, as I was leaving I saw an employee put back all the DEFECTED boots on the shelf for someone else to buy. EXTREMELY UNPROFESSIONAL... and probably illegal.
Paralegal (Current Employee) says"They are very laid back and family oriented. A typical day at work involves working on multiple cases and helping clients. All of the staff and attorneys are very nice."