Roblox Sucks Customer Reviews and Feedback

From Everything.Sucks

Roblox is an online game platform and game creation system that allows users to program games and play games created by other users. Founded by David Baszucki and Erik Cassel in 2004 and released in 2006, the platform hosts user-created games of multiple genres coded in the programming language Lua. For most of Roblox's history, it was relatively small, both as a platform and a company, due to both co-founder Baszucki's lack of interest in press coverage and it being "lost among the crowd" in a large number of platforms released around the same time. Roblox began to grow rapidly in the second half of the 2010s, and this growth has been accentuated by the COVID-19 pandemic.

An angry customer said this in a review "This is a horrible game platform. Twice now they have stolen money from my child's account just after posting money on her account within 12 hours she was locked out. Obviously we tried "forgot password" and received no email for changing password, our email was attached to the account. I have reached out to Roblox on several platforms with NO RESPONSE. We will never be on this game again and parents please be aware as I have spoke with other parents who have voiced the same issue. Don't allow them to steal your money".

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Erik Nordahl says

"Scam. Simply stealing your money. My daughter spent several hundred dollars and suddenly her account was closed, with no explanation. I requested documentation but their support staff just ignored me. Stay away from this..."

Mikhail Gavrilov says

"I didn't give this game a poor rating due to having had a bad experience with the game and or the Roblox community. I gave the site a poor rating because of its customer service primarily. Their customer service is slow, run by bots, and is overall very unhelpful. For a company that is as popular as it is and with the income they make from the mass-marketing of the game itself. I would have thought that perhaps they would have outstanding customer service but this isn't the case, sadly."

Legitti says

"The captha is TOTAL joke and takes forever to solve. Wanted to redeem simple Prime Gaming item but its impossible."

Pie says

"cant play roblox since 2019 because a camera glitch i cant recommend this game until they fix it"

Kate says

"If it were possible to give this company zero stars I would! Be warned - they shut games without warning resulting in loss of significant sums on our part. The company take no responsibility! They take money from kids then claim they have no responsibility for them disappearing!!!!! This is obscene. I have reported them to trading standards and my local mp."

Andrew playz roblox says

"Keep this game away from your child. It makes them violent and stupid."

douジ says

"wont let me get my account back just wasted 500 bucks. korblox gone, stitch face gone, pirate hat gone, sinister face gone, and more stuff like bruh"

paeoniia says

"Roblox has notoriously bad customer service. You see someone breaking rules, such as a bot, scammer, etc. and report them. After a while you come back to their account and... they're still there. If you try to tell them about an issue, they will most likely ignore it. I know they're busy, but with 800+ moderators and you still can't reply to an issue? If it's from lack of moderators, for god's sake, hire more! You're a multi-billion dollar company, but you really have to up your game, cause bots, scammers, and other nasty people come to your door and what do you do? Almost nothing that actually stops them. From a player -paeoniie"

Eric Lawrence says

"Long, unresponsive, rude, and generally lacking"

sylvia cheong says

"Worse atmosphere at Roblox. A lot of bad words, they used the code for bad word substitute such as F, B words. Locked the house, they nake to pretend having sex. They pretend have sex with different people, even having sex with someone who dating in few minutes only. Its happend the game especially at Royal high and Adpot Me very often. Highly recommend do not allow your kid to play Roblox."

adam taylor says

"Roblox have ruined our xmas, we had 900 dollers taken from our account, they don't return emails, you can't get answers. Beware, we have been trying for days, they just shut down our sons account, which he had spent his money on, no warning just took the money and shut down the account. Don't trust your kids on here"

Chloe Thornton says

"I give this 4 stars because some games allow really annoying people on the game and then they buy swords and kill you which ruins it of others. Also some things are really laggy and slow which also ruins the game. So in conclusion i think you should remove all swords and don't let people be admin. And test games before hand to make sure it is not laggy."

A roblox player. says

"Roblox has a great gaming experience, but with some bad sides... The games in all and the events are great! But its customer support and the website maintenance are horrible along with moderating. Ingame, the literal mods of that game have to ban that person only in 1 game allowing for that exploiter to roam more. Reports made aren't fast enough. And the website maintenance isn't good enough, fixing the website in some parts take a long time. Even if it's small. Finally, the customer service. The moderators of Roblox don't help much, they claim that they can't do a simple task. Even if they have task if its the account's owner proof. I recommend it, but I suggest to not put a PIN on your account and be careful."

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