Risk Sucks Customer Reviews and Feedback

From Everything.Sucks

Risk is a strategy board game of diplomacy, conflict and conquest for two to six players. The standard version is played on a board depicting a political map of the world, divided into forty-two territories, which are grouped into six continents. Turn rotates among players who control armies of playing pieces with which they attempt to capture territories from other players, with results determined by dice rolls. Players may form and dissolve alliances during the course of the game. The goal of the game is to occupy every territory on the board and in doing so, eliminate the other players.

Nathan Sharpe mentioned, "Risk is a long game, and this makes three of its attributes a problem: Risk is very simple and does not offer its players many options, it has player elimination, and it has a great deal of downtime. The first weakness in Risk is the scarce number of actions it offers its players."

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Mortgage Customer Service Representative (Current Employee) says

"This Company has you under the impression that this is a Year Contract only for it to be 4 months. They place hundreds of people with families on a line to tell them you’re no longer needed.."

SPOC (Current Employee) says

"do not accept a job with these people unless you want to be overworked for little to no money. IT support is overseas and TERRIBLE. Can take 2-3 weeks for them to help you with a simple computer problem because they are simply not good at communicating and not skilled in IT... Take any job before one with Digital Risk. Hands down the worst working experience in my professional career. Cons: everything"

SPOC customer service (Former Employee) says

"If i could give zero stars i would! This company is very unprofessional so please do not waste your time! First they are in India but use a fake location in Florida! Second, They use a temp agency to hire you pretending to be them, Thirdly, The 1 week training is HORRIBLE! they have a contract with wells fargo but they will soon let that contract go i'm sure! because they will catch on to the reason everyone is always quitting! SCAM company please do not waste your time! They won't keep you long regardless of the pay. Do your research and do not take my word. You will never be able to contact anyone live EVER! Cons: EVERYTHING all bad"

Funder/Closer (Former Employee) says

"No room for advancement, no 401K, insurance is extremely expensive, no training, no promotion, growth or stability within the company.. just don't waste your time..you'll regret it..company don’t care about there employees safety or well being. No cell phones or paper at your workstations. You have to keep your phone and pocket book in a locker."

Processor (Former Employee) says

"Bad place to work at, no respect for employees and no assistance at all. Managers have no clue.. This is not a good place and not worth the aggravation"

Home Service Specialist II (Former Employee) says

"DR, pay structure is unfair. They pay their new employees more than their loyal employees to do the same job. And bonuses are nearly impossible to make. Cons: 401k (not matched), absolutely no raises, bonuses, are impossible to make, management staff are pathological liars, underpaid, No life balance, you must work 12 hour shifts to meet their unrealistic goals."

Loan Processor (Former Employee) says

"Dont work for this company no matter how hard you work, when you lived the company they give bad reference about you even if you apply with them again they said you are a bad worker, they over work you, no benefits and no room for growth or to make a career. Cons: Many"

Data extraction (Former Employee) says

"Pay is little. No time for growth. No work? They force you to go home. No over time. They ALWAYS short their employees each check. Management is horrible at what they do. They force employees to resign so they don't have to deal with personal issues thay each employee may be facing. You can't even afford rent with the money they pay you. A lot of favorites."

FORENSIC UNDERWRITER (Former Employee) says

"Manager was difficult to work with and exhibited favoritism. She would deliberately withhold information. Digital Risk has developed a reputation for hiring then sending you home unpaid when there was not enough work available."

Home Service Specialist II (Current Employee) says

"poor management, micro manage there employees, no job growth, no job stability, Hostile work environment. I would not recommend this company to anyone. Management looks for reasons to write you up and give verbal/written warnings."

MORTGAGE CLOSER (Former Employee) says

"I made a lot of money here, but there wasn't a home/work life balance. This was a production based environment & quality took a back seat to numbers every day."

America Underwriter (Former Employee) says

"The money is good but there are always layoffs in the company. I would not recommend anyone to work there unless you are in between jobs and need money"

Underwriter (Former Employee) says

"Horrible management-----------No advancement opportunities------------- They take the term sweatshop to a whole new level. The pay is below average------ Cons: everything"

Analyst/Underwriter (Former Employee) says

"Was informed if one contract ends many companies want to use Digital Risks Underwriting service. Lost a contract and layoff followed. Left a great position for the company"

Senior Loan Processor Level IV (Former Employee) says

"Worst company worked for thus far! Unrealistic expectations, unattainable goals, if you are not one of the chosen ones you may as well kiss yourself goodbye, management is awful! Cons: Everything"

Mortgage Loan Processor (Former Employee) says

"Your able to complete your task of retrieving pertinent information processing mortgage loans in a quiet atmosphere , where you utilize your head phones"

IT Support Technician I (Former Employee) says

"I would never work there again people are always back stabbing and the department i was in it was every man for them self. Pay was awful and could never take time off."

Sr. Processor, Underwriter Level 1 (Former Employee) says

"Nothing to say at the time,"

Senior Underwriter (Current Employee) says

"Clickish environment. Lay off all the time. Senior Management are liars. No loyalty to employees. Only concerned with making bonus for upper management. No raises"

Home Service Specialist II (Former Employee) says

"worst company to work for ever. Poor management and they don't care about there employees. The company has a very high turnover rate. They don't keep employees there."

Former Employee - Mortgage Loan Processor says

"I worked at Digital Risk full-time for less than a year Cons: 1. The HELOC project has a culture built from the top down that you're nothing but human capital (minus the "human"). You're expected to give everything you've got & then some, but don't expect ANY appreciation, recognition or kindness from the higher ups for the work that you do. This job will leave you miserable and broken like an abusive relationship. 2. No raises according to those with tenure in the company. New staff gets hired on at higher pay rates than those who've been there 5+ years, so the only way to get a higher pay rate is to quit & then get re-hired. 3. Extremely poor workplace morale. Literally ALL the employees are miserable there, including the managers. As though you didn't already know the job is taxing, you'll hear nearly everyone, all the time, complaining about it too. 4. Expect TONS of write-ups during your first few months. It's a real confidence-buster, let me tell ya'! 5. Constant tightening of the reins with poor communication & unclear expectations from management. Goals are made to be impossible to achieve, & even though you kill yourself for this project, it's ALWAYS your fault & you'll NEVER be good enough. Expect to be frequently reprimanded for it also. 6. I could go on & on, but you get the point. There's other projects at DR other than HELOC, try to get into one of those if you can. I hear they're completely different (in a positive way)."

Former Employee - Underwriter III says

"I worked at Digital Risk full-time for more than 5 years Cons: Have worked at DR on 3 seperate ocassions in 3 different locations. It Always seems to be the same. Management has no clue what is going on. Promotions are given if you are a buddy with your supervisor, and generally leadership is toxic. This company is rotten at the core, and until they start reflecting on themselves this will always be a terrible company."

Former Employee - Customer Service Representative says

"I worked at Digital Risk full-time Cons: The management suck they don’t know anything about the job"

Current Employee - Mortgage Loan Processor says

"I have been working at Digital Risk full-time for more than 5 years Cons: 1. Keeps employees and sometime management in the dark about information. This creates panic over job security and misinformation. 2. Departments seem to be encouraged to not communicate with one another openly and freely. Internal division between MLO/Processors/Underwriting/Management creates a very toxic culture. 3. Band-Aids seem to be utilized to skim over greater issues (such as additional training, mentor program for advancement, adjustments to bonus and customer service goals, and looking into a more uniformed system to streamline the Underwriting needs). 4. Every single day we receive multiple emails that inform the floor that we are not performing and need to do better. Most meeting consist of negative language which does not help. This creates a sense of "this is your fault, now fix the problem". Displaying a more unified front would seem to work in these times. Sometimes we are told we are not performing even though we are. This seems to done so that they can get ahead of their goals. 5. Benefits and pay are there but they seem to show how much your are not valued when compared to other companies. 6. There equipment, internal tracking systems, and information systems are antiquated. This seems to be because they do not want to put in the energy or funds to update our restructure them."

Former Employee - HSS says

"I worked at Digital Risk full-time for more than 3 years Cons: There is no structure, Everything falls on the processor. The closing team takes no ownership in anything and you are pretty much a babysitter for sales, UW, and closing. Senior management is a joke. Maitland is always having to take on the Jax processing team because they don't know how to address individuals, they would rather blame everyone and put the stress on their good workers. Bonus is non existent and they do EVERYTHING they can to not pay it. They reassign peoples pipelines who cry boohoo for the stress and it's not new assignments its their old loans. Not sure where the logic is for that one! There is no movement in this position and it's pointless to become a manager because they don't get paid enough and constantly work over closing 80 hours"

Current Employee - Loan Processor HSS says

"I have been working at Digital Risk full-time for more than a year Cons: Constant changes, a lot of responsability, high work load, no matching 401K, no job stability, favoritism to some employees, no pay over time."

Current Employee - Loan Processor says

"I have been working at Digital Risk full-time for less than a year Cons: unorganized, poor management, nepotism, high turnover, managers with zero knowledge."

Current Employee - HSS On HELOC says

"I have been working at Digital Risk full-time for more than a year Cons: Lack of management, NO TRAINING STAFF they don’t even have a training department, you might find yourself 4 weeks into training and then sent home with no pay one day because the trainer isn’t ready due to the fact the trainer has their own team on the floor they are responsible for which means you are going to wait for any question to be answered, help is minimal considering the amount of information they want you to learn in 6 months. The scales are tipped against you from the moment you start. You are enticed with bonuses that are unobtainable... the leader earl who micromanages all teams doesn’t even work in the building he works in Jacksonville where there are NO teams. How do you expect people to respect and want to work for someone who shows up once in a while. Also hurricane coming better be prepared to use your own PTO or take it unpaid. Their pay schedule is semimonthly and let me the you on 20.00 an hr with NO BONUS it’s hard to make it from paycheck to paycheck. The building is out dated desks are the size of closets if not smaller, I’m not sure how the managers got their positions, daily I hear the manger that sits behind me coaching his new hires on the floor. He’s condescending and it embarrasses them, if coaching needs to be done it’s professional to set up a meeting or do it somewhere off the floor. The system is from 1970, unlike any other program where you can pretty much do everything out of (encompass) here you have a main system and about 7 other applications including their PPG which tells you how to do every process, it’s no joke you will use this everyday and it’s big and difficult to understand. The bonus structure is a joke, once you hit 12 loans you are eligible however then it goes back through a bunch of other factors, cycle time, your call answer rate (has to be above 50) which is again almost impossible, the advice I was given is that if I’m on the phone with someone and someone is calling in to put the current person on hold answer the other line and put them on hold.... seriously"

Former Employee - Branch Manager says

"I worked at Digital Risk full-time for more than 5 years Cons: I was there for more than 5 years and every year there were mass layoffs. Every employee feels the constant threat of unemployment at any moment, mostly because they make lousy contracts with their clients, always racing to the bottom which makes employees vulnerable. The direction of the company has flipped to aiming to outsource everything, so the US IT team has diminished considerably, HR systems are India-centric and policies are always against the employee, and overall the culture of distrust has taken over. The majority of their workforce is now in India which is aligned with the parent company’s core business."

Former Employee - Loan Processor says

"I worked at Digital Risk full-time for more than 3 years Cons: Highly stressful and toxic environment. Overwhelming amount of work that's expected to complete work in an unreasonable amount of time. Leads, Supervisors and Upper Management have a God complex and constantly threaten to terminate you."

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