Restaurant Brands International Sucks Customer Reviews and Feedback

From Everything.Sucks

Restaurant Brands International Inc. (RBI) is a Canadian-US multinational fast food holding company. Formed in 2014 by the $12.5 billion merger between US fast food restaurant chain Burger King and Canadian coffee shop and restaurant chain Tim Hortons, and expanded by the 2017 purchase of US fast food chain Popeyes Louisiana Kitchen, the company is the fifth-largest operator of fast food restaurants in the world behind Subway, McDonald's, Starbucks and Yum! Brands (KFC, Pizza Hut, Taco Bell). The company is based alongside Tim Hortons in Toronto (previously Oakville, Ontario),[4] For tax purposes, Burger King and Popeyes retain their existing operations and headquarters, both in Miami. The 2014 merger focused primarily on expanding the international reach of the Tim Hortons brand, and providing financial efficiencies for both companies. The company is majority-owned by the Brazilian investment company 3G Capital—previously, the majority-owner of Burger King, with a 51% stake. The company is publicly traded on the New York and Toronto Stock Exchanges.

A current employee miserably shared this in a review "Theres too much work load for low pay at Restaurant Brands International. Poor leadership, poor training for new hires and more attention in training towards female than to male employees. Do not recommend"

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Former Employee - Anonymous Employee says

"Many managers are no subject matter experts and often don't have profound expertise, hence can't give guidance to employees. Others need to learn the fundamentals in people management before managing people and teams. The chasing for the next bonus leads to certain decisions that are not always the right ones. Benefits are mediocre at best."

Current Employee - Senior Finance Analyst says

"Everything. Toxic workplace. Horrible Management. Trying to squeeze every little penny and cent out of you so you can keep hating your life while wasting away in a position you hate."

Former Employee - Senior Finance Manager says

"Toxic culture and you can be fired for no reason"

Former Employee - Supply says

"Complete change in all business practices over the course of a month."

Former Employee - Anonymous Employee says

"The leadership team are the worst people you would meet in your life. They talk behind your back, don't give honest feedback and keep yelling at employees when things go wrong. They have a sense of superiority álthough what all they do is to keep asking for reports and decks. No one knows anything about what's happening on the ground but act as if they are smart business owners. HR lady is the least approachable person in the office. Work culture is especially bad in Marketing. The whole office knows this and they are reluctant to take any action to fix this. I guess the same guy is still leading the marketing team despite repeated calls to remove him. Very poor internal communication in the office. People just disappear from there. One fine day you will get to see a mail from someone who is saying that it is his/her last day. No one asks anything. Talks anything. And any trace of that person would be erased. At least 20 people had left the office in the last 18 months. Office strength is 50. The office is very gossip driven. All the so-called LT team keeps gossiping about other team members and the President. That's the best thing I have learnt the office - how-to gossip without being ashamed. PLEASE DON'T JOIN THIS COMPANY IF YOU HAVE OPTIONS ELSEWHERE OR JOIN AND LEAVE IN ONE YEAR BEFORE THE TOXICITY AFFECTS YOUR PERSONAL LIFE"

Former Employee - Manager says

"Very difficult read. You bring up some good points around investing in new technology and hiring people who specialize—we have great examples of progress on those fronts in this office and around the globe! That said, I can’t say I agree with your view on managers and HR in our Switzerland office—very high engagement scores in the office, and our People Business Partners here are some of the nicest people on the planet. I’m not sure if your comments were ever raised in engagement surveys, town halls, focus groups, or feedback sessions; either way, would welcome a call to discuss your experiences in more detail so we can use the feedback to get better (Jhousman@rbi.com). Hope to hear from you soon. Best, Jeff"

Campus Recruitment Lead, Canada (Former Employee) says

"Toxic culture, poor management, and employees are overworked and underpaid. I would not recommend working at this place as there are no growth opportunities."

Analyst (Former Employee) says

"It is good if you want to stay there for 1-2 years and absorb as much as possible. Only go if you are going for marketing, bd or finance. Terribly inexperienced management."

Marketing Manager (Former Employee) says

"Pros: recognizable brand to build your resume Cons: male dominated environment, inexperienced and emotional managers, job advancement without proper training and support, zero benefits, poor pay"

International (Current Employee) says

"Too much work load for low pay, poor leadership. Poor training for new hires, more attention in training to female than to male employees. Will not recommend"

Assistant Operations Manager (Former Employee) says

"There is not much direction that comes with this company. Managers do not speak on any type of culture and very little opportunity for career advancement.Free LunchedLack of Culture"

BUSINESS ANALYST (Current Employee) says

"Stressful, poor people managers, no transparency, too much politics, metrics/freshdesk is insanity, no sense of team and uncertain growth opportunities. Be prepared to dedicate your life to your job, otherwise no lateral or vertical movement. If you come in at 9 and leave at 5 and finish your work well, your not valued. Come in at 10 am stay till 10 pm, even if you do bad work, then your a star employee. Face time is what works."

Manager, Equipment & Systems (Current Employee) says

"Restaurant Brands International is an odd place. The culture is incredibly strong and most employees are under the age of 28. This results in a group that has progressed incredibly quickly within the company, but have not experienced other cultures or environments, leaving a very clique-y type of group. It's honestly a great place to get started - especially if you're not quite sure what you want to do. Problem is that once you figure that out - you're likely to be moved to another department. For example, I've worked there for 2 years and have been in 4 different roles, in 5 different departments, with 9 different managers. Change is great to figure something out - but stability is impossible to find.Literally no perks."

Leadership Development Program Intern (Former Employee) says

"I took part in the Leadership Development Program summer internship a few years ago, and I can confidently say that it was the worst work experience I have ever had. My supervisor was completely hands off and did not provide me any training. The work environment is cutthroat and toxic. Most of the interns were miserable and were only motivated by the compensation. Long hours and are publicly shamed if you leave early. Events, pay, locationToo much focus on bottom line, no training or support, toxic work culture"

Operations Consultant (Current Employee) says

"The company is a decent place to work for when you want exposure to many areas of the restaurant industry. One can certainly learn a lot about themselves and the industry itself."

Cashier (Former Employee) says

"Getting hired was very easy; I showed up and was offered a job within ten minutes. The assistant manager told me they were desperate for new employees, so we didn't really conduct an interview. Surprisingly, the work wasn't too demanding, and the staff were nice enough. However, most, if not all, members of management took long and random breaks, leaving just a few entry level employees such as myself to do the work alone. The assistant manager also had a temper.Free drinks, discounted foodLow pay, favored employees"

Sr. Analyst, Performance Management (Former Employee) says

"+ Incredibly talented people + Ridiculous amount of responsibility before you're ready + Promoted or moved laterally fast, often, and before you're ready, as a rule + Very high performance culture. This is coming from a management consultant. + Performance-based bonus is a big part of compensation - above manager level its >50% of your salary. + You will double what you thought you were capable of within 6 months. + Huge opportunities to grow, the meritocracy part is true. There are 27 year old VPs running brands and continents. + You will work with and know multiple role models. - Results are everything - 0 regard for employee life or wellbeing in many teams - Ridiculous workload on many teams - 10% of our unit worked >80 hours per week regularly. Sometimes 100. Meanwhile many teams are chill, 50/week. - Often disorganized - things move super quick, onboarding/offboarding is broken, insufficient hand-off causes disarray and ridiculous stress on team - High pressure to deliver no matter what - Soul crushing in the best corporate tradition. - LDP (leadership development program) dominates - harder to advance or get interesting opportunities if you didn't enter as an ldp. Oh and 80% of hiring is now through the LDP program"

Legal Intern (Current Employee) says

"Jon Domanko - is a great manager. There are lots of opportunities to improve your skills and gain knowledge. Thus I would recommend RBI as a great place for your legal internship."

Employee (Former Employee) says

"I worked at Thailand. Now I'm finding some jobs to saving money for study next year. I've learned from my experience about sevice and patient.I hope that I will get some job. Thankfully :)"

J Colon says

"On 5/23/21 a member of Management named (Dion Gaines) yelled at me (FUCK YOUR MOTHER!!) while I was at the drive thru with my children. The General Manager (Andrew Minus) was notified of the incident, but brushed it off by saying (oh, you don’t have any proof!) and hung up the phone on my face. Popeyes Corporate was notified, and they also brushed it off by saying (we will call you back later!). This entire Company is crap!! For the CEO of this Company Jose Cil, if you allow your staff to yell at your customers (FUCK YOUR MOTHER!!) well you Mr. Jose Cil deserve a (FUCK YOUR MOTHER TOO!!)."

Cathy Marriott says

"I ordered a grilled chicken wrap from Larry Uteck store @ 5 PM Aug 2/20. When I got it home it was super crunchy so I called to let them know that I did not get the grilled wrap & the manager argued with me saying that they are made in the morning and that that it how it turns out. He didn’t even apologize & was angry that I was calling to let him know about the mix up. I will not be returning to that location."

Ian Soric says

"Just had a breakfast sandwich , english muffin and bacon at a Tim's on Woodlawn Road, Guelph near the Petro Canada Station and also Wendy's. The sandwich was disgusting . The muffin was stale and crumbling, the bacon was old and hard to chew. I will consider Mc Donald's as a refreshing alternative from now on."

Kim Mcgregor says

"Went to TH at 7:30 a.m. on Sunday. I was the only customer in the store. 4 staff were up front. Not one person greeted me and I stood at the counter for 7 minutes without service. I walked out and will never return. The customers made this chain folks, don’t ever forget that."

david beaton says

"i just went to tims to get a mediun coffee, black.. i ask for it too be dbl cup,, as black coffee is to god damn hot.. i was told , they put a sleeve on it.. i told them i needed a dbl cup to keep from being burned.. i was informed , no dbl cup, sleeve only.this was at a tim's on st georges street in moncton, not far from edinburgh drive..this cheap ,slimy crap , never took place while Ron Joyce and his family owned the company.. now it owned by americans.(Enough said), like everything else , in the world, that the lowlife americans touch.. TIM'S HORTONS.. is not worth feces anymore..i hope you damn well go bankrupt"

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