Resource Solutions Sucks Customer Reviews and Feedback

From Everything.Sucks

The Robert Walters Group is a specialist professional recruitment group and focuses on placing professionals into a permanent, contract, and temporary positions at all levels of seniority. Established in 1985, the business has a global presence spanning six continents.

A former Employee - Associate in Tokyo shares his/her experience working for The Robert Walters Group in a review posted by GLASSDOOR US: "This is a scam company! Strongly high turnover rate. About 10 to 20 new employees are recruited every month, and only 1 or 2 will stay after 3 months. If you do not survive, you will be fired instantly. - Yes, the company think you are a robot. I highly disrecommend it!"


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Cleaning Operative (Former Employee) says

"Didnt really like working for resource. The only problem that stopped me was that i was on foot and shifted everywhere. Dont get me wrong staff where friendly just didnt like the job"

Associate (Former Employee) says

"I was never recognized by for my outstanding accomplishments, I obtained 100% audit 3 years in a row. and when my name was brought up in a Corp. Conference in front of key stakeholders, stating: "she made the whole process easier to bare, it was great knowing she was in my corner" it was ignored by local mgt. I did my job and went home after so many disappointments.freedom to go and come as you please.discrimination of age"

Team Leader - Bids (Former Employee) says

"Not worth the effort, stay away from any other position other than recruiter. This company will work you to the bone. If a 8am-5.30pm standard day isn't enough for a normal bid management job, they expect you to stay longer. If you are not a recruiter - I don't see the incentive for the salary. You are technically working 48 office days extra each year for the same salary you would get elsewhere."

Cashier (Former Employee) says

"Just as any job, there are pluses and minuses for working at Resource Solutions. The biggest minus, and why I would not recommend working here is the toxic environment. Leadership tries to make it a fun place to work, but they try too hard in the wrong areas. People are not happy until they leave here."

Specialist (Former Employee) says

"No support from the senior management, political and Highly unstable environment. No work life balance and plenty of blame games. No teamwork. Heavy on foreigners.NoneLong hours including weekends."

Recruitment (Current Employee) says

"Please read this entire review before accepting a job with Resource Solutions. I work for the largest account in the US. Communication from tier-to-tier is among the worst I have seen in my career. Line managers are too siloed to pay any regard to a majority of their direct reports while micro-managing the ones who operate in areas that are given attention. Any concerns that are raised about this are listened to in the moment with promises that conversations will happen with higher-ups. Nothing has yet to come about from the 10+ conversations that my current and former colleagues have had with our manager and director over the past year and a half. Compensation is lower than market value of other RPO or Corporate recruiting functions in the northeast US. Raises are not correlated with promotions that come mid-year because "that's not how Resource Solutions operates." Work must simply be taken on with the understanding that the official promotion and compensation-match will come in Q1 of the next year. The yearly bonuses and raises that are awarded to line employees who retain their roles are meager and are not based off of individual performance - everyone is grouped together regardless of success or work put in. With such a small footprint in the US, the market reputation does not need to be upheld as it does in the UK. Given this, employee satisfaction comes secondary to most all else, as any attrition can be back-filled at the global service center in Jacksonville. The most prominent instance of this is when this past October, a large number of employees across multiple"

Customer Service Representative (Current Employee) says

"This was once a family owned company. Bought out by a corporate entity. It was once a fun place with a sense of humor, happy employees and an enjoyable work environment."

Packer (Former Employee) says

"A typical shift is monotonous; I did not learn much from working there. The management was...not ideal. My coworkers were awesome! The hardest part of the job was staying awake when paired with someone who did not talk. The most enjoyable part was the management and coworkers that knew how to work efficiently while creating a friendly environment. Go night shifters!!!!!!overtimeirregular breaks on day shift"

Sales & Marketing Consultant (Former Employee) says

"Loved the Sales Staff but lots of friction with it being a family owned and worked business. Between the nepotism and the cursing shouting matches it made for a very bad environment to work in. Especially when it is a "phone" based production business.Worked well with other Sales Staff / Great TeamSeveral... too many to List !"

Lead Lean and Project Manager (Former Employee) says

"Strongly advise people to look to other places. Poor management with massive egos. Insurance might as well cost was astronomical for a company. Poor business practices"

Sales & Marketing Consultant (Current Employee) says

"If you are favored by management they will spend time with you and feed you leads. No marketing degree is required, as all marketing campaigns are clear cut and one size fit all."

Administrator (Former Employee) says

"Acceptable work/ life balance. Communications and transparency can be improved. Input from employees would be strongly recommended to achieve overall goals of company.Work/ life balanceStronger company communications and transparency needed"

Medical Claims Examiner/Auditor (Former Employee) says

"Worked on Productivity Different Claims Find the problem then try to solve Refiled claims I had to submit a number of claims on a average Different type of specalistExperience different specialistShort Breaks"

Application Support Specialist (Current Employee) says

"I'd rather work somewhere else, massively underpaid . Favourites are taken care of, very little objectivity. Good to get your foot in the door career wiseFree Cereal some morningsLong hours, low pay"

Finance (Current Employee) says

"Finance Director is very racist and clearly shows favoritism. The quality of people of the team is very poor as no one is qualified in the team. All the processes are a mess and no control in place."

Lead Appointment Setter/Account Manager (Former Employee) says

"Very Poor Management..Its alot of favoritism in the company which shuld be expected hence the fact that it's very family owned, I see little to no room for advancement"

Bindery Machine Operator (Current Employee) says

"Could be a really good place to work except management dosen't pay much attention to the day to day details of the business. Employees are left to do as they please creating an unfair work environment. Management lacks knowledge of production practices and people communication skills."

Assembly Packer (Former Employee) says

"everything was fine except the 12hr shifts. a typical day at work was a long day at work."

Commercial Inkjet Operator/Folder (Current Employee) says

"The path to advancement at Resource Solutions is non existent. People don't get raises. Benefits are ok. It's a dead end job. I would not recommend working there unless you have to."

Server (Former Employee) says

"I would sit off the clock waiting well past my shift to be allowed to clock on waiting for guests. I learned that a serving job is not right for me. Management was un-helpful and never around when you needed them. My co-workers would "fight" for the best tables and it wasn't a team atmosphere. The hardest part was sitting and waiting, wondering if I would be able to work that day."

Darren Goulding says

"Dashboard only let's you pay in full even when an arrangement is made and online chat is with a computer that doesn't make sense giving options that suit them not myself, very very poor"

Scott says

"Claiming for money that has already been settled a week before hand, then saying I have to sort it out myself when it should never have been passed to them in the first place. How hard is it to check before chasing people for money falsely? Contacting my mobile number by text without permission. Not happy."

Catherine Hughes says

"Spoke to a woman, gave her reference number she asked my name who is mot the person they are chasing, they wanted a chap. None of my details matched but how they got my mobile number to send me threatening messages to pay a payday loan is beyond me. I have only had my phone not even a year. I wonder how this happens. She said she would remove my details however i have heard this before from them"

TheTruth says

"Got behind on a lending stream loan due to being put out of work because of corona. Ended up living in my car and explained this to lending stream who really didn't care. They send my account to these debt collectors. I went online and said what I could afford to pay but they said it wasn't enough so I put a higher amount and they decided I couldn't afford it. Make your mind up will you. It seems they are only happy if you pay the full amount in one go. If I could do that so you not think I would of already done it before hand? Absolutely useless. Seems the only people who have come out on top from the pandemic are debt collectors who should be holding their head in shame. Raking it in while normal people who try to make a honest living are living in a car. Even when you try to pay it its not good enough. I'll keep living in my car while you guys bully people into giving their last penny. Well done CRS well done. Its also amazing how many reviews they report on here, even if they don't get deleted they get censored so can't be seen."

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