Qantas Airways Limited /ˈkwɒntəs/ is the flag carrier of Australia and its largest airline by fleet size, international flights, and international destinations. It is the third oldest airline in the world, after KLM and Avianca, having been founded in November 1920 it began international passenger flights in May 1935. The Qantas name comes from "QANTAS", an acronym for its original name, "Queensland and Northern Territory Aerial Services", and it is nicknamed "The Flying Kangaroo". Qantas is a founding member of the Oneworld airline alliance.
An outraged customer called D Randall, from the UK shared his bad experience flying with QANTAS AIRWAYS in a review published by SKYTRAX: "Worst flight I've ever taken. Sydney to London. Worst flight I've ever taken. Delay of five and a half hours before take-off. Left on the plane for about three hours while refueling resulting in about 27 hours onboard the plane in total - lights off for the duration of the flight. I think more than half the passengers' baggage was lost. Getting in touch with Qantas to find out the location of my stuff has been impossible. No communication at all. Awful customer service all round. I will never fly with Qantas again."
Gordon Simpson says"Booked a long Haul flight to NZ For December, which has now been pulled from their schedule with their CEO quoted as saying there will be no international flights before 2021. Despite this and the route has been blocked from further bookings, and the A380 aircraft that service it being mothballed, they refuse to cancel my ticket and hold my money to ransom."
Current Employee - Cabin Crew says"Qantas !! The leadership team at QCCUK and the absolute shockers in mascot leadership roles are simply the worst. We are currently being asked to take 2 years leave without pay but can be called beck at a moments notice at the whim of Qantas. DO NOT DO IT IT IF THEY EVER recruit in UK again they will treat u like hashtag on the sole of your shoe and expect u to be thank full for this. Remember this is a company who has £3bil cash reserves !! Have furlough all UK crew since March to Oct UK Government paid our wages and QF won’t even pay us redundancy they want us to have two years of waiting for them to fly again. Honestly worst worst employer in the globe !! Even in usual times the QCCUK crew leadership teams have never seen leadership they just look at u in the base as rubbish and treat u with complete distain!"
Passenger Service Agent (Former Employee) says"Worst job in my life. I have Spanish accent so Australians often didn’t understand me speaking. Customers often very demanding and arrogant. They always write complain letters about every little thing."
Tina Catherine Lowe says"Qantas cancelled a flight that I had booked 3 tickets on from Sydney to Canada themselves. They cancelled it themselves. Not me, not corovnairus. They chose to cancel this flight. I was assured that I would be refunded in full. It has been nearly 7 months and each time I follow up they act like they don't know what I am talking about. Please refund me for the flight you chose to cancel. If you do not render a service you cannot hold the funds for it. I get that Covid hit and made it terrible for you, but you cancelled this flight yourself."
Former Employee - Anonymous Employee says"It felt like the management team were extremely critical"
Freight Handler (Former Employee) says"No future , a hire company taken over by Qantas , them v’s us environment. Qantas no longer employs Full time . Everyone is only Casual or Part time with no future .You see planes ...Hours, minimalistic"
Shirley Rose says"Bloody disgusting handling of baggage. My suit case 6 mths old, now broken. To be repaired or replaced."
Current Employee - Manager says"1. Old style processes 2. Too many staff redundancies to give you continuous job insecurity"
Freight services (Former Employee) says"Absolutely shambles, unprofessional and total chaotic recruitment system. I went through the vetting process for about 12 months and advised all was okay...only to be deleted from the system. There is no human cohesion from management to shop floor. The guys at the freight warehouse are doing their best under the circumstances. Business management and administration is flawed. The mission and vision is quite the opposite of application. I was looking forward to working for QF and hoped for better things. Disappointed, really. I took a gamble on staying with workplacement agency or QF. I chose latter and suffered loss. Sad cos I like the agency staff but I turned my back on them and got shafted by QF recruitment.Meet good people on the shop floor with interesting backgroundsBad supervisors promoting bad management directives"
AdventureAli says"@Andy91153770 @gadgetweetin @Lord_Sugar @emirates Well I hope you make it home safely! That sucks about the communi… https://t.co/f5FZpZ2EaK"
mike🌵 says"@FredSmi20594199 @Qantas I have huge compassion for all workers who are suffering 1. Airline bailouts should help… https://t.co/qYDnF33fmq"
future bog body says"That Qantas FF email asking you to sign a petition to reopen state borders sooner fucking sucks. They can absolutely fuck off."
Belinda Noonan says"Qantas planes are sent to storage, their staff sacked and 25,000 Australians can’t get home. This sucks big time.… https://t.co/1Esv0MWlWS"
In The News
Australian Aviation reports"Minister says Qantas' state bidding war 'worst of federalism'"
DMARGE reports"Desperate Qantas Petition Reveals Grim Reality Of Australia's Domestic Travel Bans"
NEWS.com.au reports"Qantas passengers fuming after flight refunds delayed five months"
Yahoo News Australia reports"Qantas responds to baffling conspiracy theory"