ProStores Sucks Customer Reviews and Feedback

From Everything.Sucks

ProStores was an e-commerce website hosting company owned by eBay. Formerly known as Kurant StoreSense, ProStores was acquired by eBay Inc. by the end of 2005 changing the name to ProStores by eBay. ProStores' feature set included simple wizard-driven website, e-commerce capabilities, site design tools, and e-business management. Smaller merchants could also manage the entire process of posting and selling products on eBay using the ProStores interface. It also offered inventory management, supplier communication, and integration with Quickbooks and Dreamweaver. eBay announced on July 1, 2014, that support for the platform would end February 1, 2015.

Back in 2009 Lindsay B. complaint in a review about ProStores in a review currently posted for TRUST LINK: "I wish I could give ProStores a negative 5 stars because I have never before witnessed such bad business practices. Their website offers free promotions and then charges you for them without your consent or authorization. And since they own PayPal too, there is virtually no way to get your money back. I waited on the phone with customer service for almost an hour before I got someone in India who did not understand what I was saying and then transferred me back to hold. I was then bumped to the back of the hold line and told that my call would be "answered in the order it was received." I hung up in the meantime and tried their email support. They say they will get back to you in 24 hours which is also a lie. The situation has not been resolved and I doubt it will be. Do not use ProStores under any circumstances. While their promotions may look tempting, you will pay for it in the end in time and frustration."

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Customer Service Representative (Former Employee) says

"Hired on for a chat position and without warning was made to go on the phones. Training was horrible and didn’t prepare you for the job. Management was bad. They did not communicate with you at all. Work from home equipment was broken and dirty. Someplace I would shy away from. Cons: Everything"

Advanced Service Specialist (Former Employee) says

"In less you are in need of a job, desperately, don’t do it. Poor compensation, poor communication, poor training. Can’t meet customer’s expectations because you’re not trained properly. So, in turn, you get yelled at by customers specifically telling you that you don’t know what your doing. Your manager switches and you’re not told. Your schedule switches and you’re not told. Then they look for you and ask why you’re not at work. Well, that’s because things were changed and you were not made aware of those changes. Cons: Poor compensation, poor communication, poor training"

Associate IT (Former Employee) says

"Very less paid..worked for a lot of night shifts but no night shift allowance. Marking down on several irrilavent criteria hence vry less incentives too. No salary hike or yearly increase."

Customer Service Representative (Former Employee) says

"I read the reviews and thought these were dramatic employees. I was wrong! This place is horrible! I was so stressed I had a seizure and quit! The management is so disorganized."

Associate Consultant (Former Employee) says

"Even though you are jobless this should be the last company you should look out for because this is the worst company. You will not get proper salary the managers will eat all your money,work life balance is not there and stress will be on another level as the managers will yell at you on everything so, if you want to get insulted you are welcome here Cons: Every thing including salary, work, food"

Customer Care Representative (Former Employee) says

"Drama management is full of drama as well drama drama drama drama drama drama not paid enough for the job you do do not worth it at all I would not agree with anyone working here"

Customer Service Representative (Former Employee) says

"Underpaid. It’s a job to help you get on your feet. After that quit it’s no advancement . Management is jealous of employees it’s a jungle. No raises. Nothing Cons: Horrible management team"

Customer Service Representative (Former Employee) says

"They company would be great of they had good people working in management positions. Unfortunately alot of people instantly leave after training because what they sell you on is not what you get."

Senior Biller/Processor (Current Employee) says

"It sure to be a Great Company some of the people in management need to go, play alot of favoritism instead of looking at the person work habits and abilities alot of good ,strong, team players, has left because of poor management Cons: None"

Sr. Manager (Former Employee) says

"This company in Bangalore is the worst place to work from lack of people oriented HR, Managers with nepotistic outlook and complete lack of facilities for the employee like clean environment, no basic canteen or snack or beverage facility and salary is the worst in the industry and horrible work ethics and they expect you to work for 10 to 11 hours...if you have and need a life dont join here and destroy your career as vertical career growth is practically non existent here and they have the worst employee satisfaction index internally but will continue to lie in your face Cons: Long hours, no employee benefit and worst pay standards"

Customer Service Representative (Former Employee) says

"The worse place to work. Trainers and supervisors need to be trained. All they do is sit , chat and laugh and unable to advice you on anything you are not clear on"

CSR - Customer Service Representative (Former Employee) says

"Work from home- Cons: The management"

Agent, Sutherland Global AT&T/Direct TV (Former Employee) says

"All previous reviews are true all the bad things said are true specially if you have the misfortune of working in the ATT Campaign Cons: Everything else"

Call Center Representative (Former Employee) says

"Equipment is poor. Help on working equipment if has errors, is long waiting period. This isn't the job for you if you have high stress. They work long hours. Training is boring and doesn't help you succeed. Cons: Low salary, short breaks, lousy benefits"

Account Management/Customer Service (Current Employee) says

"Work-life balance"

Retention Specialist (Former Employee) says

"The compensation was about 12.00 an hour. They had a bonus structure that pretty much had to do with the time on the calls also if the customers give you bad surveys don’t expect a bonus check. I hit bonus mostly every month but dealing with the managers and the ones keeping you on your toes for time wasn’t worth it. They didn’t help care about my anxiety. If you get a panic attack or anything all they do is escort you out of the building and don’t come back the next day because that’s out the window. That didn’t happen to me but that happens every other month in that building. Forever grateful to be out! Good luck if your going into this. One good pro was the food i guess. Cons: Short breaks"

Customer Service Representative (Former Employee) says

"Work-life balance"

Retention Specialist (Former Employee) says

"I started at this company in 2018. It seemed okay and then it took a turn for the worst. The pay is low for all of the stress that you have to deal with at the place. People are fake, phony and foul and people will set you up to get you fired. You can't trust none of the managers and they are too busy kissing the butts of the client instead of listening to the people who have to speak with angry and spoiled customers all day long. They didn't even have a harassment script to refer to when you got calls with someone cussing you out and calling you all kinds of names. It is a super stressful environment and I feel peace not working there anymore because I was tired. The bonuses were hard to get and not easy to achieve. They hired a whole bunch of millenials who didn't know what in the world they were doing when it came to managing a team. I hated the idea that you have to worry about making a mistake and everyday coming in and thinking it may be your last day that you will have the job. I would never go back there..not because I didn't leave voluntarily, but it is that they didn't appreciate me as an agent nor a person. It was awful and too much drama and they don't care nothing about their people. I worked on the ATT campaign. Don't work there unless you like drama. Cons: Short breaks, foul managers"

Patient specialist (Former Employee) says

"They will mislead you upon hiring as to what your exact duties will be. Once hired, you won't be trained properly but will be expected to meet all production & QA goals. They will create a hostile & toxic environment between you & your other coworkers. Management will only help you if you are one of their favorite employees. You will constantly have to report things to human resources. You will have multiple managers with no clear direct line of superiority. They will pay people who are less qualified than you more $ due to race. In short this place sucks!!."

AT&T work from home agent (Former Employee) says

"They have no compassion for their employees Cons: Terrible company"

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