Portrait Innovations Sucks Customer Reviews and Feedback

From Everything.Sucks

Portrait Innovations, Inc. filed as a Foreign For-Profit Corporation in the State of Texas on Tuesday, December 14, 2004 and is approximately sixteen years old, according to public records filed with Texas Secretary of State. A corporate filing is called a foreign filing when an existing corporate entity files in a state other than the state they originally filed in. This does not necessarily mean that they are from outside the United States.

An employee had this to say in a forum, "The company made us overschedule appointments so people would wait hours to be photographed even though they had scheduled appointments weeks or months in advance! So customers were unhappy from the start, making it hard to get pics of people genuinely happy, & causing low sales! They also wanted us to clock out for lunch breaks when we didnt take them! Which is illegal!"

Reviews

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MOD (Former Employee) says

"Company closed doors with no notice. Very unprofessional. Would not recommend. Only positive that co-workers hated it too so we got to be miserable together. Cons: Everything else"

Photographer / Sales Associate (Former Employee) says

"worst job. dirt pay to basically get abused by customers who dont give a heck about rules or policy, but we get fired if there is a false complaint. ......"

Associate/Studio Manager (Former Employee) says

"Everything seems great but the only thing that is awesome is the friendships you will create with fellow team members. The comany shut down and in horrid fashion. Cons: Everything"

Manager (Current Employee) says

"I worked here for years and the company did not care about their employees or their families at all! Prices were outrageous and I felt bad telling the customers that they had to purchase everything or lose everything"

Assistant Studio Manager (Former Employee) says

"overworked and underpaid. Company doesn't care about its associates as long as they get their money. No consistent hours. Cant' have a life outside of the job. Company went bankrupted,"

Sales Photographer (Former Employee) says

"Didn’t get the training wasn’t getting the hours promised,, would never work for them again and would never recommend them to anyone they really disappointed me"

Sales associate (Former Employee) says

"How can I expect to run a studio by myself from 8:30 AM to 12:00 PM when I have customers randomly booking the night before? How can one person take an appointment at 10:15 AM and then another at 10:30 AM? The whole picture-taking and sales process was always over an hour long, and sometimes the indecisive customers would take even longer. Corporate procedure was creating an endless nightmare and customers were sitting and waiting for hours to be seen. Cons: ridiculous policies, attitude, spam emails, schedules, broken/outdated equipment, understaffed, corporate greed"

Sales Associate (Former Employee) says

"Management has no idea what they’re doing. Scheduling is sporadic and VERY last minute. Management has zero consideration for your life outside of the studio. They will also call you in so they can leave. Cons: Horrible hours and horrible scheduling"

Photographer/Sales Associate (Former Employee) says

"Coworkers were enjoyable but Corporate micromanaged to the extreme. Schedules were subject to change at the last minute per corporate. The scheduling times are impossible to meet especially during holidays. Often would have to go into overtime to complete scheduling and then corporate would send strongly worded emails and further move schedules."

Photographer (Former Employee) says

"Did not enjoy working here. Management was not well trained and could not fully run a store or train staff properly. Hours did not work well with peak season traffic. Cons: horrible hours"

Photographer (Former Employee) says

"Awful good for nothing company that hires people who dont know how to help their employees make sure that they meet their 'commision' to keep their job. AND HOLIDAYS ARE AWFUL"

Photographer and Salesperson (Former Employee) says

"this company was so disorganized i was hired as a photographer and in my 3 months there i did not take a single picture because i was never trained. the company went bankrupt so i was laid off because they couldn't pay me anymore."

Manager (Former Employee) says

"This is by far the worst company I have ever worked for. Holidays are brutal( 80 plus hours a week). The company can fire you for no reason at all. They are not understanding if you need time off. No 401k plan and they will not give references."

Sales and Customer Service (Former Employee) says

"Very stressful and hustle environment. Mandatory overtime and block out. This company did not provide health benefits but if you are sick and missing your work shift during mandatory overtime you need to provide a note from a doctor and pay for the visit."

Sales Associate/Photographer (Former Employee) says

"They do not hire photographers, they hire sales people and if you do not meet your weekly sales goal your job is in danger. Employees cherry pick appointments to get better sales and leave new hires with sessions that will lower their sales average."

Photographer/Sales Associate (Former Employee) says

"Standards and requirements were set too far out of our reach. Our quotas were ridiculous for the area. Severely understaffed and irresponsible with hours/scheduling. ignorant of needs of each studio and employee. Did not give raise when promised and gave little to no chance of advancement. Also, breaks were mandatory but not scheduled, so some times during rushes we wouldn't be able to take our break until 11 at night, at which point we just wanted to go home and sleep, but had to stay in the studio for the required hour break. If we didn't take our hour break each day then our hours per week were cut and we were put on probation, causing more stress and load work on manager/coworkers. this would cause a lot of problems with coworkers."

Sales Associate/ Photographer (Former Employee) says

"This is by far the WORST company I've ever worked for. When I was hired, I had to send in my resume, cover letter, and new-hire paperwork to the corporate office. I LITERALLY spent OVER 20 bucks to ship it overnight, and when they supposedly "received" my package, they waived the signature that I asked for, so I would have the proof that they got it. Then it took three weeks from the time I was hired to actually START working there. When I got there for my first day, the manager NEVER trained me once. It was another full-time associate who did ALL of the training. If you can EVEN call it that. I barely learned how to use the camera, pretty much figured out how to work the editing program on my own. After being there THREE WEEKS without ANY FORMAL TRAINING whatsoever, the manager pulled me aside and told me that "my performance was extremely low and that it wasn't anywhere that it should've been." She then proceeded to say that, "I would have to learn all of the material overnight, and if I didn't, she would DEMOTE me to part-time." THIS WAS ABSOLUTELY LUDICROUS! There was no way I could learn everything she wanted me to in 24 hours. Cons: horrible management!, managers do not care about workers"

Supervisor/Photographer (Former Employee) says

"Very high stress job especially during the holidays. It gets emotionally draining being silly for crying kids all day for twelve hours with only an hour break."

Studio Manager (Former Employee) says

"Horrible place to work they treat you like trash. They’re very disrespectful wants you to work 7 days a week begin sick is not Tolerable. They work you to death talk to you crazy at all times."

Sales Associate/ photographer (Former Employee) says

"Everything about this job is just bad! Only good thing was making $800 + a week. Every time my bosses boss showed up she was very unhelpful and racist against everyone who wasn't white! Cons: Company is just bad"

Former Employee - Manager says

"I worked at Portrait Innovations full-time for more than 3 years Cons: This place overall was not a good place to work. Everything was sales driven and when you realized that it wasn't so much fun"

Former Employee - Photographer says

"I worked at Portrait Innovations full-time Cons: Terrible company. Manipulative. Terrible management."

Former Employee - Photographer says

"I worked at Portrait Innovations full-time for less than a year Cons: -Long Hours and not enough pay -scheduling was flawed -$9.99 sale kept a good amount of us from selling higher packages -Was told I was a full time hire but was let go 2 days after Christmas (I was honestly so heartbroken cause I really loved this job despite the cons)"

Former Employee - Executive Regional Manager says

"I worked at Portrait Innovations part-time Cons: Nearly everything was terrible, very terrible."

Former Employee - Studio Manager says

"I worked at Portrait Innovations full-time for more than a year Cons: Horrible customer care and outrageous working conditions"

Former Employee - Manager says

"I worked at Portrait Innovations full-time Cons: everything about Portrait Innovations was awful"

Former Employee - Anonymous Employee says

"I worked at Portrait Innovations full-time for less than a year Cons: Salary, hours, and treatment of staff."

Former Employee - Manager On Duty says

"I worked at Portrait Innovations full-time for more than a year Cons: no work/life balance, short staffed, overworked, broken equipment"

Former Employee - Sales Associate says

"I worked at Portrait Innovations full-time for more than a year Cons: Everything else. Upper management doesn't care about you. They'll make you work overtime without pay. They only care about money and make you push, even when you know your customers can't afford certain sales. Pay attention to jobs like this when you're being interviewed. If they care about the money and less about the photos, don't work for them."

Former Employee - Anonymous Employee says

"I worked at Portrait Innovations full-time for more than 8 years Cons: Company filed bankruptcy. Company is now complete with all aspects of chapter 11. All studios closed."

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