Phoenix Suns Sucks Customer Reviews and Feedback

From Everything.Sucks

The Phoenix Suns are an American professional basketball team based in Phoenix, Arizona. The Suns compete in the National Basketball Association (NBA), as a member of the league's Western Conference Pacific Division, and are the only team in their division not based in California. The Suns play their home games at the Talking Stick Resort Arena.

A former employee at the organization says of their experience, "If you’re looking for a position where you will have the opportunity to grow and succeed the Phoenix Suns might not be the right opportunity for you. Especially if you are in the HR and recruiting field, it’s extremely toxic & one sided. It doesn't make sense when the director hires someone who didn’t even obtain an associates degree in college, but made a big deal on a final candidate who had a bachelors but didn’t obtain a masters because she felt like she wasn’t driven enough to recruit for the company. How does that even make sense ? It doesn’t, but when she hires someone who is married to someone she knows it all makes sense. They say they care about their family values, false. The lack of leadership baffles my mind which is why people quit here. There is a lot of turnover not just in that department but across-the-board in many departments . I never understood that going into the company but I wish I would have thoroughly read reviews because a lot of what people are saying is very much true. What they are offering compensation wise is very low and expect so much of you with no room for growth or advancement. You will basically get sold on a dream because of the industry, but you will soon wake up and realize the industry will still be great but everything else that comes with the suns will not be. Trust me there are better opportunities out there.

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Marc Duerson Jr says

"EVENT CANCELLED: Phoenix Suns vs. Los Angeles Lakers - Order #33034474 My event was cancelled and I received an email stating I will get a refund as soon as 30 days. I called 30+ days later to be informed that I need to submit an email stating I wanted a refund and that it will take 90 days. But the email didn't state this. Not happy at all"

Bill Bradshaw says

"Order #33080965, Guns n Roses, Tampa, Florida. I recieved an e-mail that my concert was cancelled and given 12 hours to let them know I want a refund. Otherwise they would give me a voucher only good for one year. I was out of town when the e'mail hit my account, and I didn't look at my e-mail for two days. When I did look at my e-mail, the first was the cancelation notice giving me 12 hours to decide and the next was a voucher. I feel 12 hours is an unreasonable amout of time for people to get back to them for a refund. Their own website guarantees a refund for cancelations with no other explanation or restrictions, like a voucher. So they don't even honor their own guarantee. I wrote an e-mail asking for a refund. Its been a week and I have heard nothing. I WILL take further action if I am ignored and my refund doesn't go through."

D Gatzemeyer says

"Very bad experience. We bought tickets from TicketSmarter on Feb 1, 2020 for the Beach Boys concert to be held at Pinewood Bowl in Lincoln NE on Aug 2, 2020 They had said that the "e-tickets" would be available on or before July 31. A very thin margin for any problems. No notice of any kind as to why they were not available. When I finally got a reply to an email I sent this morning (Sat, Aug 1) I was told that they are "only the resellers" and that I would have to contact Flat Rate Tickets; the issuer. ??? What ? And, as is convenient for both TicketSmarter and Flat Rate Tickets, they are only available during the week, not the weekends. So, what the heck is a person supposed to do ? Can't get any help. Lousy way to do business IMO. The tickets were quite expensive, and we cannot get into the venue with only a printout of the order. I'll be joining any Class Action suit. gatz"

customer says

"Hello Everyone, this company is the biggest rip off company by far. Guess what they did to my aunt...horrible horrible. She is in her late 70s and all she wanted to do was save money to take her son to The Stones concert. Well finally she was able to save the money and purchased the tickets...I helped her and has far has we both thought we were buying them from ticketmaster and not ticketsmarter. Still trying to find out how that switch happened. I guess they knew what they were doing creating that company name cause if someone like my aunt who is not so good on computers makes a typo trying to find ticketmaster she will probably end up in ticketsmarter...so well thought up.!!! So back to my sweet aunt who finally was able to purchase the tickets for her and her son. So she has her tickets and her son was so excited and then we have covid. So here she has tickets and no event. So I call up Ticketmaster and request her money back to find out its ticketsmarter??? So I was like what???? how is this happening so I thought it's ok dont panic cause it's a pandemic she gotta get her money back. Then I call this so called company up and nope no refund...I didnt flip right away cause I know she buys insurance cause she dont have much money and she would do everything to secure it. So i called them up and no refund... so then i call the company back...and speak to someone ...they say no refund ...but they can sell them but it costs or some bullsh*..so eventually i talk to some guy who plays phone tag with me...come on ticketsmarter explain here how your company dont mind ripping people off...I promise I will have a come back to every comment u make!!! You must be the first company I know not giving people back their money!!! You heartless abusive scammers!!! Give them their money back or I promise u I will start a class action lawsuit against u!!!!"

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