Pepperidge Farm

From Everything.Sucks

Pepperidge Farm is an American commercial bakery founded in 1937 by Margaret Rudkin, who named the brand after her family's property in Fairfield, Connecticut, which in turn was named for the pepperidge tree, Nyssa sylvatica. A subsidiary of the Campbell Soup Company, it is based in Norwalk, Connecticut.


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Michael Armstrong says

"I can't imagine an organization with worse customer service. When their delivery service doesn't come through as promised per their site, they refuse to take responsibility! I seriously couldn't believe it!! I'd encourage people to go to My Little America which actually has a broader range of products and stellar customer service. UPDATE: Their response to my review was, again, to blame the customer in an attempt to cover their incompetence. As a reviewer said on the trustmomma site: “The customer service is a JOKE and they LIE.” Exactly right."

Former Employee - Warehouse Worker says

"Forced to work weekend if they tell you to Fast paced hard labor 10+ hour shifts"

Maintenance Technician (Former Employee) says

"That was the biggest waste of my life ya they pay well but you will have no life at all and if you see something wrong or out of place and say something they WILL find a way to fire or push you out the door !!!! The only way to get ahead their is seend your time under a desk or buddy's with someone in the office !!!"

Colleen Fennessy Hynes says

"My order was delayed by 3 weeks and when it did arrive the chips that I ordered were smashed into pieces almost powder and 1 bag popped open. It was packed with soda cans. Everything just thrown in a very big box. Nothing protected. When I did tell them what happened they wanted me to send pictures obviously. Which I did. They responded they would refund me 50% of the chips only not the rest of the order, as they thought the crushed chips were still edible from their point of view. 5 bags of chips (1 popped) the rest crushed. I think I should have had got a full refund for the chips. I would not recommend them."

Current Employee - Brand Manager says

"New leadership and lots of change for many years in a row now. I think most people came here because they wanted to do meaningful work with a great work/life balance. New leadership doesn't seem to care for employees the same way and wants to turn this company into Mondalez or Frito Lay. They also seem to value outside talent more than grooming and advancing the employees they currently have."

Route Manager (Former Employee) says

"The job was a temp job out of CT. The manager was very lazy and the training was very poor. Also compensation had to be fought for and checked every two weeks."

Enzo says

"I dont know where is my order after 10 days, and chat assistence dont help me to track the order, plus the delivery is not free, i made an order of over 100 euros and they negate me even a discount"

dry department (Former Employee) says

"Pepperidge Farm do not give temps a lot of opportunities. Additionally, they pay temps $13 an hour while working long and hard hours through out the day. They do not offer benefits to temps either."

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