PayU Sucks Customer Reviews and Feedback

From Everything.Sucks

PayU is a fintech company that provides payment technology to online merchants. The company was founded in 2002 and is headquartered in Hoofddorp, Netherlands. It allows online businesses to accept and process payments through payment methods that can be integrated with web and mobile applications. As of 2018, the service is available in 17 countries. The firm is owned by the Naspers Group.

A former employee mentioned, "Theres no salary raise at PayU, but the company keeps giving 100 cr for PM fund. Top management are not skilled for job Lots of politics and mostly backstabbing than doing for organisation Full meetings and they pass the job to people who also cant do. Too many problems with products."


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Gert Pedersen says

"I will not recommend this company if you are about to make a webshop. More times my money don't get paid out on the day that they supposed have to be on my account. That can be lot of money and when you are a business man and have plan to pay bills to pay, it is not funny when you have to wait, sometimes more days for your money. PayU don't care and they don't answer you on it,, they make it look like it is your bank that have issues.. So don't use this company... Really try to read about all this stars here.. you almost think you are in a banana republic.. I have never see a company like that.. normally pay system have good Stars."

Vic says

"Customer service, just to be accepted, is dissaster! ....asked one the most important question about acceptation and 2 weeks I am exchanging emails here and there and they all ignore my reply and asking me back almost the same question!! Sometimes even in a rude way, but this I can find excuse that English is not a mother language. I rather avoid to cooperate with them because I cant imagine how it will work after they will have my money."

Gert Pedersen says

"They keep your money longer then they have right for. They don’t pay out to the day that they must. If there are a holiday in Poland they keep you money a day+ 1 day extra longer then they have right for,, and tell it is because bank have a day extra close, even we all know that all is automatic and we live in 2019 and not in 1962 ,, But this way they get extra rent in bank. Example I have to get pay out normally on Monday, but that is a holiday so they have to pay on Tuesday , but they don’t do,, they say because bank have close they will first come on Wednesday - BIG FAT LIE.. this is not legally, and I will sent it to EU court. Think how much money they keep in they bank account for more days to get extra bank rent for.."

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