Paul Hastings Sucks Customer Reviews and Feedback
Paul Hastings LLP, formerly known as Paul, Hastings, Janofsky & Walker LLP, is an international law firm with 22 offices worldwide. Paul Hastings serves a diverse client base that includes many of the top financial institutions and Fortune 500 companies. Originally known as a California based firm focusing on labor and employment, the firm now has wide-ranging work in many practice areas and sectors throughout the globe. It is one of the largest law firms in the United States, with over $1.22 billion of revenue in 2018.
An angry former employee at Paul Hastings said this in a review he/she wrote for GLASSDOR about his experience at the company: "I have been working at Paul Hastings full-time for more than 3 years. Management is terrible and dishonest. They protect the partners, lie to staff, find excuses to get rid of older workers for younger workers at half the salary, benefits do not compare to other firms of their size, partners are not approachable, and raises are non-existent. Also very little pro bono opportunities. Don't lie to the staff and have some respect for the people that put the $2 million in your pockets. Stop treating staff like they are second class citizens with no brains. Respect needs to start at the top and it is definitely lacking at this firm. They will lie and cheat their way to the top and do not care who they step on in the process"
Assistant (Former Employee) says"What should have been a new career that fostered support, success, growth and opportunity to an enthusiastic new employee, it turned out to be the complete opposite. My assigned "mentor" started changing my job description beyond the scope of my experience level and expertise. She started applying the pressure that I needed to become valuable and be at her level of speed. As a new employee, there's no way that that I can acquire 15 years of experience in a specialized IT field overnight (1 month). My assigned “mentor” provided me with haphazard, minimal training and expected me to learn under insufficient training and direction. She did not possess any patience and organization whatsoever. While other new staff members in this department received professional and comprehensive training in a conference room using large screens, I was relegated to hover over her and share one screen, which possessed a privacy shield that I could barely see the screen. During the few times that I did use initiative, my mentor lost it. Instead of being supportive, her manner was condescending towards me. I know that I am a very good employee, professional and hard-working, but don't expect an intern from day to night to become an expert in a new field she has never worked at before. My assigned “mentor” should have planned a detailed, organized training session and provided me with a good job description to ensure we both understood my responsibilities, not make them up randomly depending on mood. Instead, I experienced haphazard training, micro-managing and a volatile temper from this mentor Cons: Disorganized mentor. Unrealistic expectations. Lack of functional training."
support staff (Former Employee) says"I can't speak for all offices or even all departments. I have never worked at a company that treated me so poorly. After spending many years at one firm which ran like clockwork and was overall pleasant this was a far cry. For one, there is no accountability taken by partners and associates for errors. In fact, sadly blame is placed on lowly paralegals and support staff for anyone's mistakes. Filings were done very late at night. There is no mid-level associates to oversee first and second years. The hours were long, appreciation seldom and expectations were beyond realistic."
IT Help Desk (Former Employee) says"I worked at this company for over 8 years. I met the CFO(Stova Wong)one time. One time? Really?? Now i understand you do not need to do this but come on. Don't you want to find out what problems we are seeing? We are there to assist YOU and make YOU look good but yet you don't acknowledge us. The management had no clue what they were doing. They hired a Support Center Manager(Kara Tang) who was completely lost. No IT understanding. No understanding of ITLL. No communication skills. A complete failure of a manager. There were about 15 of us who watched in bewilderment as to how she even became a manager. The person who hired her, another manager(Kathy Hamburg), never had meetings with our group. Never asked us questions. She pretty much could careless as to what we thought. This IT dept was setup for failure. Without any management communication with the rest of the team it was doomed from the beginning. The 15 of us worked our tails off without any reports of our progress. We worked without moral support and at least a thank you. We did everything they asked for and yet they failed as an IT dept. The staff and associates from this company never knew how bad we had it. Some of us even made HR complaints against these individuals yet they still work there and the rest of us have been laid off. They outsourced our group. Be very careful if you decide to work for their IT dept. Message from a former employee. Cons: Everything you can think of."
Business Development (Former Employee) says"At every turn I was belittled, second guessed and reminded that I was not an attorney. The majority of partners were short fused and aggressive. They talked bad about each other. Everything was a last minute emergency that usually ended up lasting weeks rather than hours. Nevertheless I was expected to stay late most days. Other people in the business development group looked out only for themselves and didn't play nice. The best people left or were booted out last year, leaving an incompetent management team with no people skills. They were shocked when I handed my resignation but I had been hinting for months that I was unhappy. My best day at Paul Hastings was the day I walked out the door. Cons: Long hours, rude partners, incompetent team"
Concierge (Current Employee) says"I worked as a concierge at one of their client sites, Paul Hastings. This site has so much potential because my coworkers were good for the most part and the lawyers there are nice and easy to work with, but it is wasted because of the terrible management. They clearly have no concern or care for any of their employees and treat you like you are easily replaceable. Raises are nonexistent as well as promotions. Cons: No advancement, poor management, unfair treatment, favoritism"
N/A (Current Employee) says"Absolutely the worst organization I have ever worked for there is a huge lack of training. No set processes and procedures with a ridiculous amount of exceptions to the already non existing business processes. Cons: Management/ Lack of consistant Business Processes"
project manager (Former Employee) says"Specifically the eDiscovery\Lit Support department. Cons: poor management, no direction"
Sr. Program Manager (Former Employee) says"-The people, the individual persona are wonderful. They are just beaten down by incompetent backstabbing resentful leadership. Every 3 months we are told things are going to change, and not one single thing has changed. But a great location, if you want DTLA, awesome dining and happy hour options help get you through the day. They are backed on projects and do nothing to hire new engineers to deliver the work, but will hire untold managers who all hate each other. Cons: Lame leadership, incompetence, willingness to do nothing"
Senior Paralegal (Former Employee) says"I had a great opportunity to work on a very important case. The client was an international client. I worked for a great team. The hardest part of the job was the consistency of overtime and working until about 5am in the morning and having to return a couple of hours later on only a few hours sleep. Cons: Work Life Balance"
Senior Support Center Analyst (Former Employee) says"At times, a typical day at work was challenging when providing technical support services to our end users. I learned the IT operations of a global law firm. Management at times could be difficult to work with. Co-workers were very helpful and knowledgeable. I enjoyed working with every single one of them. Hardest part of the job was communicating with upper management and having their support. The most enjoyable part of the job were the people I worked with, the experienced I gained, and the opportunities given to me to perform my job well. Cons: management"
IT Department (Current Employee) says"Stars speak for themselves. Management is a little overwhelmed, but they offer strong benefits and a great experience. Have patience and don't expect anything too slick."
Legal Assistant - Litigation and Corporate (Former Employee) says"Got to work with a lot of talented people. Cons: a lot of micromanaging"
IT Support Analyst (Former Employee) says"Was nice to have an extra day off a week here although this created longer working hours. Cons: Management issues"
Director of Client Development (Former Employee) says"Having spent a large portion of my career in the legal industry, Paul Hastings was one of the few that offered Management staff a seat at the table in developing strategy, a clear vision of the future and access to Senior Management."
Former Employee - Anonymous Employee says"I worked at Paul Hastings full-time for more than a year Cons: Racism, Sexism, Intimidation, Criminal Behavior"
says"I worked at Paul Hastings Cons: Unfortunately, those people almost are never recognized for their efforts. The TM department is broken and a major change would be needed to fix it. The leadership is filled with two-faced managers who are more concerned with how they look than what their team needs. The recently appointed chief will smile in your face and talk about you behind your back. The teams are unappreciated and overworked. If you are considering taking a position here, whether you are attorney or staff be prepared for little to no work-life balance."
Former Employee - Legal Administrative Assistant says"I worked at Paul Hastings full-time for more than 3 years Cons: Some partners in their private equity practice are verbally abusive and support staff management/HR is well aware and will not address this level of verbal harassment. Management does not care about support staff, and works for a place of fear...only addresses the needs of upper management. There is so much favoritism. So they are quick to push you out, if you are not one of their favorites. You are not reviewed based on your work ethic, but more based on subjective personal-related matters. Not right. But that's what Paul Hastings is all about."
Former Employee - Anonymous Employee says"I worked at Paul Hastings full-time Cons: Unsupportive management, little training, anxiety-inducing interactions between managers and subordinates, sterile work environment, long hours (common at many law firms)"
Former Employee - Anonymous Employee says"I worked at Paul Hastings full-time for less than a year Cons: Worst experience in my career yet. In a matter of weeks, the job went from great to terrible. I had anxiety EVERY day I was there. The people there are snobby and don’t really talk to anyone but themselves. So the new person is basically glossed over. There was literally only ONE person that I actually liked. The team I worked with were two-faced and fake. They can literally tell you to your face that you’re doing great but then tell their director how terrible you’re doing — when in reality wasn’t the case. The Director was even worse— unprofessional and rude. The reviews on here that say people are snitches BELIEVE THEM. They definitely don’t want to see anyone succeed but themselves, which is disgusting. I really wanted to like the company, but the team and director are horrible people. I’ll never have a good memory whenever I hear the words “Paul Hastings”. They basically ruined any idea I had of working in a law firm."
Former Employee - Anonymous Employee says"I worked at Paul Hastings full-time for more than a year Cons: Being an employee at Paul Hastings was the single worst experience of my career. While they may be a global leading law firm, the way in which their corporate and staffed employees were managed was quite inefficient and did not foster growth. Having worked in their HR department, one would think they would take care to help create a happy and healthy work environment considering they are a cutting edge law firm. My experience and the experience of many of my colleagues was the complete opposite. They treated the department as a competition, managers withholding work from their direct reports only to turn around and say there were underperforming. Managers refusing to give proper face to face annual reviews only to negatively rate an employee’s performance but never have an honest, in person conversation about it. Managers would participate in group text messages with members of their staff exchanging gossip about some of their other direct reports. Manager’s asking certain team members to keep record of their colleague’s comings and goings to build a case against them. It was a place that you constantly needed to watch your back as you would live in fear that an innocent late arrival or a quick trip to the bathroom would be misconstrued as something more sneaky or sinister. There was also an element of nepotism with no regard for how that would impact the rest of the team. For example, a manager’s close friend would be hired directly under them and special treatment would be given such as work from home privileges and additional approved PTO that was not offered to other members of the team with more tenure. The worst part of it all was the inefficiencies and lack or innovative ideas. Paul Hastings had good bones, meaning their systems were state of the art however the subject matter experts managing these programs lacked the skill to utilize that software to its optimum capacity. Many HR functions still used paper documents as well as remedial and out dated methods for processing. Basic excel know how for senior level employees was greatly lacking, considering how important that software is to an HR function. There was also no one to talk to, or it was never made clear who on the HR team was available to discuss these concerns with. It was clear their focus was on the lawyers, with little regard of the rest of the population. Upon my resignation I was never asked why I was leaving, no formal exit interview was administered, there is no level of data collection for turnover. This struck me as odd, considering that within my department, turnover was near 100% over the last 2 years. This was specifically prevalent among the leaders of the Benefits, and HRIS function as much of the aforementioned mismanagement was a direct result of their leadership. Should you be considering a position as a staff member or within the HR function, I would recommend strongly rethinking your decision!"
Former Employee - Trainer says"I worked at Paul Hastings full-time for more than 3 years Cons: Snitches people always telling on somebody"
Former Employee - Anonymous Employee says"I worked at Paul Hastings full-time Cons: So many. But I will list their main downfall. Verbally abusive partners, which management supports, and doesn't address serious harassment issues with. Very little, if any training is provided to newly hired staff, yet they are expected to perform without a flaw, and very quickly, with no guidance at all."
Former Employee - Assistant says"I worked at Paul Hastings full-time for less than a year Cons: My assigned “mentor” provided me with haphazard, minimal training and expected me to learn under insufficient training and direction. She did not possess any patience and organization whatsoever. While other new staff members in this IT department received professional and comprehensive training in a conference room using large screens, I was relegated to hover over her and share one screen, which possessed a privacy shield that I could barely see the screen. During the few times that I did use initiative, my mentor lost it. Instead of being supportive, her manner was condescending towards me."
Current Employee - Associate says"I have been working at Paul Hastings full-time for more than 3 years Cons: I'm tired of being the token diverse associate for recruiting and client meetings. Oftentimes I don't get hours when we begin working with those actual clients.Last week I was on the elevator with a practice group chair, and he asked me if I am excited about black history month. I am an entirely different race. I can't wait to find another job. The long hours and lack of appreciation aren't worth it any longer."
Glynn Burgin says"Vastly overpriced. I can buy a 500ml bottle of high quality lemon infused olive oil from my local deli for £11. These cowboys charged me £7.85 for just 100ml which, given the price, I expected to be something exceptional. It isn't, it is just plain, bog standard oil with a light lemony flavour. Complete rip-off."
Maciej says"I have not yet received anything, so 1 star for delayed delivery (if at all)."
myra miller says"Excellent service on line. Couldn,t wait to stock up on the delicious oils and varieties of balsamic vinegars. Bought previously at Tatton Flower Show ."
Cat says"Ordered online and it was really straightforward and very quick delivery of an excellent product"