Oak Films Sucks Customer Reviews and Feedback

From Everything.Sucks

Live Oak Films is a wedding videography based in Charlottesville, VA. They believe that authentic emotions deserve a candid capture. They make films that bring families and friends closer together by inspiring gratitude and love.

Janelle shares her disappointing experience on theknot.com, "So disappointed! We purchased Live Oak Films package that included a short video along with separate videos with ceremony and the speeches. We were married in October of 2019 and STILL have not received the additional videos. I’ve emailed several times. The last time anyone responded (Zach) was in May staring that we’d have them in a week. Here we are in August and the remaining videos haven’t been delivered and Live Oak Films (Zach) won’t return our calls or emails. It’s so disheartening that we trusted them with one of the most important days of our lives, paid $4800 and we don’t have the product we paid for and no one will return our messages. At this point I’m scared to even see what they will send, as I’m not confident it will be of any quality after leaving this review. I just would hate for another couple to have to go through this like we did, coming up on a one year anniversary with no ceremony video that was paid for."

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