Nslsc Sucks Customer Reviews and Feedback
The National Student Loans Service Centre (NSLSC) is the 'banker' for your OSAP loans. Once OSAP authorizes your funding, the NSLSC disburses the funds. You will make payments to the NSLSC once you cease to be a full time student. ... You can set up an account with the NSLSC and track your loans.
A student angrily mentioned, "I feel that I have been scammed into paying the NSLSC $39.00 per month toward my Student Loans. I was contacted by the NSLSC in 2017. I have been receiving requests from Fed Loan for payment. I contacted Mr. D and was told that he is monitoring my account, and Fed Loan attempts to scare students into paying. He never stated that he had sent any money toward the loan. He stated that if I left his program I may not be accepted back in."
Customer Service Representative (Former Employee) says"this company has no idea what there are doing and how to treat there employees. There is little training and very high expectations Cons: a lot of work no flexibility"
Workforce Management Analyst (Current Employee) says"Great group of people to work with in an unhealthy environment with poor management on display by upper management on a regular basis. Cheap in terms of paying employees and organizing events for employees. Cons: Poor management, cheap"
Customer Service Representative (Current Employee) says"The day is typically spent answering phones about student loans, usually the office is quiet in the mornings, gets loud and busy by the afternoon, the best part about the job is their flexibility with students studying in college or university, they don't mind you studying between calls as long as you do answer the phones and continue to provide accurate info to the students calling in. Cons: Not a lot of hours offered to all employees."
Project Manager (Former Employee) says"Inexperienced Managers Cons: Lack of business ethics, Will experience poor management practice"
Administrative Support (Former Employee) says"My task was to go through documents, looking for mistakes, like missing name, account information, and wrong date. I would then separate them and enter notes into the computer system. Cons: hours were cut"
Supervisor (Former Employee) says"D&H can be a decent place to work, but they have far too much upper managment. However, they are commited to being fair to their employees and do try to take care of issues most of the time."
Customer service rep/Call center agent (Former Employee) says"i work for their NSLSC unit in Mississauga as a contracted agent and as a temp you get the longer, later shifts. give opportunity to be in many departments and learning many different skills such collections, customer services and billing."
Data Entry Clerk (Former Employee) says"This was a temporary job. The company hires temps in the winter to process more applications. It was a decent job. There was nothing exciting or terrible. Cons: Temporary job"
Developer (Current Employee) says"This company has professional developers and flexible working hours. It has a great reputation in the financial area in Canada. Office location is close to highway."
RECOVERY SPECIALIST (Current Employee) says"The position itself, is moderately stressful, and the hours sometimes unreliable- but the staff is fantastic."
Telephone Repayment Counsellor (Former Employee) says"High stress environment as all the clients were people in difficult financial circumstances. The most satisfying part was helping a client figure out a good plan."
Data Entry of medical and pharmaceutical claims (Former Employee) says"My job within this company was to enter data within their computer system. It was basically pharmaceutical data as well as dental data.. This is is all i did all day long.. Started at 10 bucks an hour got a few raises and manged to bring my pay to 11.25 Cons: People were grouchy there, too much work for the staff employed, i was processing 400 claims a day, i should of been processing 158 claims as norm, They called this peak time)"
CSR - Customer Service Representative (Former Employee) says"Was there for a year and left. Worked at the call center. Couldn't take the place anymore and heres why. Cons: harsh performance measures, bad shifts, no place to grow within the company"
End of Study Analyst (Former Employee) says"I worked at scotia bank student's loan portfolio, received and processed consolidation agreements and revision of terms for student loans. calculated student's interest for income tax purpose and other responsibilities included: preparation of claim files and demand letters for mailing, support to team and other departments ( mailroom, mainframe, disbursement, ministry of health department ) to ensure goals are met Cons: annual reviews"
Customer service representative(inbound) says"we go at work login in the phone,open the computer and start to take calls."
Bilingual Credit Analyst (Former Employee) says"It is a good company, but I was only working for a three months contract."
Warehouse Labourer (Former Employee) says"A typical day at Davis and Henderson included making orders were booth properly made and packaged to be shipped to the client. I learned how to operate different machinery that is used in making different items used in the day to day running of a business. Management and co-workers were polite and were willing to answer any questions I might have had. The hardest part of the job was the long commute. The most enjoyable part of the job was that I was learning new things every day. Cons: long commute"
jamie says"why does my osap and nslsc have two different release dates and everytime i call they give me a different answer 🙄🙄 get. it. together nslc."
✨Kristine ⟭⟬ ⁷ says"Fuck i just locked my nslsc account 😩😩"
WorldZeke says"NSLSC is always on time when it comes to repayments 😂"
pawan says"Getting a phone call from nslsc to discuss the beginning of my repayment plan is so depressing 😢"
In The News
Kingston Herald reports"Phone Scammers Involved in National Student Loans Centre Fraud"
The Cord reports"Prime minister Trudeau announces $82B COVID-19 emergency response package for Canadians, including changes to student loans"
CTV News reports"Student loan payments, interest suspended until Sept. 30 due to COVID-19, federal loan agency says"
Varsity reports"The Explainer: Student loans – The Varsity"