Northwood Sucks Customer Reviews and Feedback
Northwood University (NU) is a private university in Midland, Michigan. Opened in 1959, more than 33,000 people have graduated from the institution.
Cca (Former Employee) says"Northwood in Bedford “ ivany “ is ran like a business rather a care facility.they treat the CCA’s like dogs . The CCA’s at Northwood have the hardest front line jobs there .the facility is constantly running on a skeleton crew overworking their staff. The residents are left to sit in their rooms or infront of a tv the CCAs are over worked and left to deal with situations on their own on top of everything else they are required to do as the management always seems to be disinterested in the goings on in the building I do not recommend working their let alone leaving your loved one in their hands"
Recycling Operative (Former Employee) says"terrible company did not care about their workers did not pay anybody correctly did not support people absolutely digusting people i think"
Accounting Clerk (Former Employee) says"I started at Northwood out of College and the people I worked with were very nice. The supervisors and co-workers were great, but you soon find out that several of the managers have little to no education or management skills and are there because of their longevity in menial jobs. They spent their time using more intelligent people to cover up their incompetence and the rest of their time keeping their positions secure through bullying and in manipulation. Cons: Incompetent Management"
Sales and lettings (Former Employee) says"Owner needs to look at his director and sales manager. Cons: High turn over of staff"
Benefits Coordinator (Current Employee) says"Management isn’t professional, and had very little compassion for employees. They did not speak to employees as adults and would share personal information amongst other employees."
Property Administrator (Former Employee) says"The pay, that they wanted to give me was below minimum wage. When questioned on it, the manager tried to say it was probation salary, which is illegal Cons: illegal salary"
Dietary Aide (Former Employee) says"The job and duties itself were alright. Found I had to work my life around being available for call ins or I would not get nearly enough hours, very hard to live this way."
Benefits Coordinator (Current Employee) says"Management has no empathy for the workers. Always a threat that you may be fired, even if you're sick. Co workers feel no job security. If you are a family member that works there, then you will surely have more privileges."
Pharmacy Benefits Representative II (Former Employee) says"The department was understaffed, over worked, underpaid. The team lead at the time caused majority of the issues there. She was forever dropping the ball and putting it off on other people. When complained to management, they would talk about the TL as well but wouldnt do anything about it. Management was super unprofessional. They would talk about employees on the floor. The best thing about the department is the training and training materials. You will gain substantial amount of knowledge about the Auto/WC industry, medical terminology, DX codes, ICD-9/ICD-10, and HCPCS codes. Cons: Pay, benefits, management, lack of room for advancement."
Dietary Aide/Dishwasher (Current Employee) says"General manual labor that helped me to work my way thorough college."
Continuing Care Assistant (Former Employee) says"work was stressful and management gave no support. there was no support from supervisors, very easily judged and there was a lot of people used their positions poorly. Cons: poor management"
Customer Service Representative (Former Employee) says"good job for a stepping stone.at will employer,not much dedication or loyaly to the employees. management makes it very clear that you can easily be replaced. Cons: no time left for your family"
Benefit Coordinator (Former Employee) says"This company is a good company to work for. They have good employees management is professional. Helpful co-workers."
Water Polo Coach (Former Employee) says"excellent atmosphere teaching young athletes the sport of water polo and how to be a team player. I worked 4 days a week for 3 hours a day. I also traveled to various cities to coach in water polo tournaments on the weekends."
Care Provider Adults (Former Employee) says"stressful. but enjoyable times with clients. the hardest part of the job was dealing with this particular management. the best part of the job was the clients."
Assisting clients (Former Employee) says"90% of the time worked short."
AREA SUPPORT CLERK (Former Employee) says"loved the job but not all the coworkers...place was unhealthy workplace as staff refused to do their jobs and meeting others for relationships was priority Cons: long term staff can be quite nasty"
Customer Service Representative (Former Employee) says"A good job for a regular work schedule. It is a good job when you are trained properly. Management is very weak and very inconsistent. They need to revamp the management team altogether. The workplace culture is very laid back and fun. There is nothing hard about this job except for some of the people Mainly management. The job it self was enjoyable, I love being in an office setting, But when you are not trained properly and being yelled at for not doing the job right. I believe that be the hardest part of the job. Cons: Insufficant training and no managerial skills."
Lettings Manager (Current Employee) says"The Bromley branch was established in 2009 and started off really well. The company has continued to grow and despite setbacks is now moving forward under head office leadership."
Continuing Care Assistant (Current Employee) says"always working short"
Current Employee - Staff says"I have been working at Northwood University full-time for more than 5 years Cons: Poor, substandard pay, administration has no appreciation for employees' efforts, benefits are not comparable to other, similar positions at other Universities, lack of academic rigor, poor utilization of staff and faculty. Northwood had a buy-out program recently, many left. Some left who had 20+ years of service without even a card from management. A very callous process.."
Former Employee - Admissions Advisor says"I worked at Northwood University full-time for more than 10 years Cons: Vey bad work place. TOXIC, TOXIC,"
Former Employee - Anonymous Employee says"I worked at Northwood University full-time for more than 3 years Cons: A lot of politics at the home campus in Michigan. Witnessed dishonesty among top management and an "old boys club" system. Disheartening to see and experience. Also not an empowering environment. Low pay for overseas assignments. Adjuncts were poorly treated by management. Full time faculty did not have a voice in improving conditions. This led to the failure of both satellite campuses."
Former Employee - Anonymous Employee says"I worked at Northwood University full-time Cons: The professors are all old, white men who are out of touch"
Former Employee - Anonymous Employee says"I worked at Northwood University full-time Cons: Opportunities for professional growth are very limited."
Former Employee - Admissions says"I worked at Northwood University full-time for more than 3 years Cons: Fear based methods. Unethical recruiting. School advertises a certain GPA for admissions. But, really it is an open entry school. Tactics are developed by a really bad consulting agency."
says"I have been working at Northwood University for more than 10 years Cons: University leadership manages by fear University leadership doesn't know how to run a business"
Former Employee - Anonymous Employee says"I worked at Northwood University full-time for more than a year Cons: Managers are allowed to overwork employees with no pay increases. Employees who speak up for themselves are threatened or fired. Managers are protected for rude and discriminating behavior, rather than employees rights being upheld. Departmental VP's and Presidents turn a blind-eye to unethical behavior in order to insure their paychecks continue to grow."
Former Employee - Anonymous Employee says"I worked at Northwood University full-time for more than 8 years Cons: Leadership thrives on favoritism, drama, and is driven by their own false assumptions of what other departments are doing/not doing. There is no forward thinking and if you want to move up and advance in the company, more than likely any new ideas that you have will be greeted with cynicism and disgust by the leadership unless you praise current practices. Good people do not stay at Northwood. There is NO vision moving this university forward. The vision is to be bigger and get more students, and there is not clear "value proposition" that is being marketed. Just a bunch of talking heads using big words that they don't understand."
Former Employee - Anonymous Employee says"I worked at Northwood University full-time for more than 3 years Cons: Everything. This is not a school but a diploma mill. There is no academic standard, everyone gets a diploma. The top management has no idea what they are doing but are very well paid. The TX campus was recently closed and they are selling off property. It will be surprising if the school survives for long. Short staffed and overworked people below. Very limited on resources but expect high output. It is really really bad. Only work here if you are desperate for a job."