Neurones Sucks Customer Reviews and Feedback

From Everything.Sucks

Neurones IT develops software for laboratories. The Company offers web-based software as a service laboratory system in France. Neurones IT is a NEURONES Group company specializing in Managed Services and Digital Transformation.

A former employee describes Neurones IT's job "It is unprofessional due to bad management team, inexperience leadership, they only value their men, not an attractive package, and no retention of good employees".

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Current Employee - Junior Accountant says

"I have been working at NEURONES full-time for more than 3 years Cons: No cabs Rigid time No bonus No health insurance Saturdays working"

Current Employee - Systems Engineer says

"I have been working at NEURONES full-time for less than a year Cons: I'm all alone working on a boring project. They told me about certifications but I'm still waiting."

IT Support says

"I have been working at NEURONES Cons: The main problemes with neurones is that as all the other same kind of IT compagny , you cannot have opportunity to improve your career. It's mean that you cannot see your salary increase or have good mission"

Rod Pickles says

"Bought an Eclipse scooter nearly two years ago. My wife was reluctant to go out on it because of the busy roads. I did a test run and nearly got myself killed! If the wheels go over the slightest bump the motor cuts out. Not a good idea when you are moving from one side of the road to the other! It has been in the garage since then. We have finally decided to sell it!"

Debbie Brenchley says

"Terrible customer service We bought a tripod walker for my elderly Nan for Xmas. After only a couple of months a screw came loose and she was unable to use it. We phoned Careco several times asking for a replacement screw but they didn’t want to know. They said we should have checked the screws after a couple of months and tighten them. We were only asking for a replacement screw but they just wouldn’t help and told us to go to BnQ. My Nan spent the whole of lockdown without her walker as BnQ was closed."

Patrick Rowe says

"At time of purchasing scooter {18 June},I was informed that the lead time for delivery will be 7 to 10 days. After 12 days contacted customers services chasing delivery update. I was informed that they are unable to help me and I must contact the shop where I purchased the item for a delivery date. Contacted the shop and spoke to a nice young lady, informed her that I was calling on behalf of my father in law who purchased the scooter and as he is 93 and deaf so I am chasing for a delivery date. The lady informed me she was unable to help and I would call me back. Received a return a call same day and was told that at the time of purchase my father in law was informed that delivery will be 24th July. At this point I pointed out that I was with my father in law at the time of purchase and it was I who asked for the delivery lead time?. The reply, the item is out of stock and the earliest delivery date is the 24th July unless you want a scooter in a different colour. I am not happy with this level of customer service, a sales rep who was unable to give me correct information at time of ordering, a head office service team who cannot help only to be redirected back to the shop to speak to another rep who tried to tell me that we were told of the delivery and that the item is out of stock?."

Mrs Cox says

"I'm very disappointed with my delivery I paid for next day delivery and only half my order arrived.Im still waiting. When I rang after the first half arrived they assured me they would ring back and tell me what was happening, I am still waiting.Day"

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