Nationwideonyourside Sucks Customer Reviews and Feedback
Nationwide Building Society is a British mutual financial institution, the seventh largest cooperative financial institution and the largest building society in the world with over 15 million members. Its headquarters are in Swindon, England.
Nationwide is the result of over a hundred mergers, the most notable of which are its merger with Anglia Building Society in 1987 and Portman Building Society in 2007. It is now the second largest provider of household savings and mortgages in the UK and has a 7.7% market share of current accounts.
For the financial year 2015/2016, Nationwide had assets of around £208.9 billion compared to £331 billion for the entire building society sector, making it larger than the remaining 44 British building societies combined.
A angry customer customer said this in a review: "I have been with nationwideonyourside for some year's now but their customer "care" is now totally incompetent. Don't waste you're time phoning them, left on hold for over 30 minutes each time and after being promised some simple updated travel documents by e mail and post I am still waiting. If you make a request on their website, that is simply ignored. Don't even bother going to a branch as that is a total waste of time. I am afraid this Society has completely lost it's way and certainly will never recommend them to anyone.