My Shoes Sucks Customer Reviews and Feedback
Deichmann SE is the largest footwear retailer in Europe and is headquartered in Essen, Germany.
A disappointed customer called Iana made some comments about her purchase experience with Deichmann SE in a review published by REVIEWS.IO: "I don’t advise to order anything from this store online. They lost the package but they took the money and send the invoice. They are not investigating anything. The customer service talks unrespectfully “what do you want from us?” - well, guys, I want my order on time. Never again.”
Store Manager (Former Employee) says"Created and developed employee handbook ,enjoyed training and hiring employees, dealt with all types of customers some irate listening to their grievance was the best way to handle uncomfortable situations. High turnover with employees only allowed to hire part time at minimum wagefirst to see newstyles coming in for the season, enjoyed merchandising, enjoyed resolving customer issues etc returns, exchangesshort breaks sometimes unable to take any at all due to constant customer service issues"
Assistant Bookkeeper (Former Employee) says"They never had enough money to do what you had to do.The vendors always calling for payment.nonenone"
Customer service and Sales associate (Former Employee) says"a day at love my shoes is making sure that we met our customers needs. restocking and heavy lifting. answering phones and taking care of customers with issues or complaints."
Men/Woman and children shoes (Former Employee) says"Store is no longer open. In the early 2000's this was a new way to buy shoes online. With our delivery service it was one of a kind before the Amazons of the world."
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