Lowescos Sucks Customer Reviews and Feedback

From Everything.Sucks

Lowe's Companies, Inc. Doing business as Lowe's, is an American retail company specializing in home improvement. Headquartered in Mooresville, North Carolina, the company operates a chain of retail stores in the United States, and Canada. As of November 2018, Lowe's and its related businesses operate 2,015 home improvement and hardware stores in North America. Lowe's is the second-largest hardware chain in the United States behind rival The Home Depot and ahead of Menards. It is also the second-largest hardware chain in the world, also behind The Home Depot but ahead of European retailers Leroy Merlin, B&Q, and OBI.

An outraged customer shared this in a review: "Horrible, horrible customer service experience EVER in Michigan!! I received a gift card for a bday present and lost it. It clearly states on the receipt to go to Lowe’s for replacement. I had the receipt for gift card. After 4 trips to Lowe’s with the original receipt, MANY phone calls, that they provided to me the 800 numbers for, nothing. There was one manager who claims they would look into it, but never heard anything back today. If I could give no stars, I would, but it’s not an option. I’ll never shop at Lowe’s again. I’ve spent 4-5 hours trying to get to the bottom of this. Worst service ever"

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