From Everything.Sucks

Illumina, Inc. is an American company. Incorporated in April 1998, Illumina develops, manufactures, and markets integrated systems for the analysis of genetic variation and biological function. The company provides a line of products and services that serve the sequencing, genotyping and gene expression, and proteomics markets. Its headquarters are located in San Diego, California.

Ilmn has a toxic working environment, bad management, and decision making, employees are overwhelmed and overworked, according to a former employee at

"The culture has changed dramatically over the last few years. Bad management, bad decisions, and a "toxic" work environment. It's not a good place. People are miserable, overwhelmed, and overworked. That is not a great combination for trying to get things done cross-functionally. Avoid if you can."


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Former Employee - Director says

"The company was great. But Most good VPs and above have left, there is a reason for that. The culture has lost its way with the change in leadership. And many who remain are not happy and are looking to leave."

Current Employee - Engineering Manager says

"Your comments are concerning because they are inconsistent with Illumina’s policies and practices. We are committed to maintaining a culture that is open, inclusive, and fair. It would be helpful to better understand your experiences. If you are willing to discuss your comments, please contact an HR representative at"

Former Employee - EHS Specialist II says

"Your comments are concerning because they are inconsistent with Illumina’s policies and practices. We are committed to maintaining a culture that is open, inclusive, and fair. It would be helpful to better understand your experiences. If you are willing to discuss your comments, please contact an HR representative at"

Current Employee - Leader says

"Senior Directors talked bad about VPs and directors talk bad about their leaders especially in manufacturing operations talk bad about their bosses and so does associate directors. I agree with the reviews where it is said, promotions are based on if you are in the boys club, and if the senior leadership likes you, not on merit. Women are told to be not aggressive. Associate director’s take credit for their teams work and never mention the actual people who did the work or give them recognition. People come to company inspired and within few months, they get demoralized by toxic leadership. Senior Leaders tend to blame others, and enable the culture of blaming and toxic environment. Senior director’s alter the policies to make their number look good but make people suffer. Senior leadership should stop putting their beliefs on company policy. Stick to policy. Leaders who care are leaving. HR supports only specific leaders."

Current Employee - Customer Service says

"We are committed to maintaining a culture that is open, inclusive, and fair. Your perspective is disappointing and inconsistent with our intentions, practices and culture. It would be helpful to better understand your experience. Please contact an HR representative at"

Current Employee - Software Engineer says

"The managements try to do micro manage."

Former Employee - Program Manager says

"1. Below par base salaries 2. Bonus dependent on company financial performance. Bonus not tied to individual performance 3. Quality meltdown: Ops quality and validation teams are good inviduals but untrained and ineffective as the quality processes themselves have holes and are incomplete. For example- projects in manufacturing could be delivered by a functional group without quality or validation oversight. Once deployed there will be gaps attributed to quality but they get shoved under the rug till they become audit findings and then all hell breaks looks 4. Groupism is rampant and unless you know someone, you will be pushed and shoved around without a straight forward career path. Lot of intrusions in your work by people who have the ear of management but have nothing to do with what you are working on. People are looking to move up by playing the blame game and taking credit for other peoples work. Young engineers are sold a dream but are not aware of how their work fits into the whole scheme of things. This mafia mentality is leading to a lot of high performers wanting to change groups or quit the company. Add to this the blindsiding of the VPs by simply providing the info that they need to hear and not the bigger picture leads to a lot of projects delivering solutions that Illumina does not need or may even be against Illuminas best interest. 5. Finance cost centers are poorly set up. Even managers and ADs do not have control over their finances 6. Hiring for the sake of headcount accumulation is rampant. No clear understanding of Illumina needs when creating departments or resourcing leads to over hiring and subsequent layoffs. Lot of smart people working on pet projects which may or may not be in Illuminas best interest. Moreover hiring in plenty causes dilution of team performance and standards. As a result you get few mediocre performers against all high performers 7. Some managers have been promoted into positions in which they have no experience. These managers stall the progress of the group leading to attrition or a lot of unhappy employees 8. Common for some employees to be working 12 hour days while some employees show up to work once in a blue moon. 9 Management wants to preserve status quo rather than make effective changes to benefit the company and the consumers. No appetite for out of the box thinking or using industry best practices. A lot of times you hear " This is how Illumina works" 10. Too many resources are spent on events and non productive activities. Though attractive for a lot of young professionals this causes lack of concentration 11. Bureaucracy and politics: Never before seen level of politics here. Honest employees beware. You are being made use of as pawns for others career growth. Of all the workplace issues, this is the worst. Mutiple people will be working on the same thing. Teams are created and set up only to further peoples influence rather than solving actual issues."

Current Employee - Individual Contributor says

"Political, unorganized, and sometimes toxic work environment. Attractive company values only in writing but NOT in practice: - teams do NOT collaborate deeply: extremely" cliquish" and political with tons of closed-door meetings for upper management only; - NOT open – transparency? Not at Illumina! Promotion is mostly based on networking or friendship with managers rather than the actual performance. (some PhD level scientist make less than $45/hour, women specially) Lack of diversity across teams. Lack of recognition for hard work. Lack of resources and red tape for any request that costs the company nickels and dimes. Very poor management. Managers lead from behind and are not trained or encouraged to prepare their teams for success, often look down on subordinates. It is common for managers to come to work by 10am, leave by 3:30pm, and spend the rest of their “work” scheduled for “meetings”. Morale is very low as the company continues to layoff great people"